Social Insurance Specialist (Claims Specialist) (ICTAP) (Temp)

Social Security Administration; Silverdale (WA); Remote; USD 84,000 - 109,000; Full time

Job summary

The Social Security Administration seeks a Social Insurance Specialist (Claims Specialist) in Kitsap, WA. This temporary ICTAP role may be extended and offers telework eligibility.

You will interview the public to determine eligibility for retirement, survivors, disability, health insurance benefits, and SSI, resolve discrepancies, and issue final entitlement decisions within SSA programs. Position is up to 1 year, with possible extension.

Qualifications

• Proof of education transcripts with institution, course titles, credits, grades and completion date.
• Official transcripts may be requested prior to the effective date of the action.
• Graduate education and experience may be combined to meet the minimum requirements.

Responsibilities

• Conduct interviews to obtain, clarify, and verify eligibility information for SSA benefit programs.
• Resolve discrepancies and make final entitlement decisions for SSA benefits and payments.
• Adjudicate and authorize entitlement or disallowance actions across SSA programs.

Skills

Interviewing

Eligibility review

Decision making

Education

Ph.D. or equivalent doctoral degree

Job description

Social Insurance Specialist (Claims Specialist) (ICTAP) (Temp)

• Hiring Agency: Social Security Administration


• Department: Other Agencies and Independent Organizations

LOCATION: This position is located in the Kitsap, WA Field Office. TOUR OF DUTY: Multiple work schedules (up to 40 hours). TYPE OF POSITION: Temporary, NTE 1 year; may be extended, will not become permanent.

Key Responsibilities

Claims Specialists conduct interviews with the public to obtain, clarify, and verify information about initial and continuing eligibility for retirement, survivors, disability, health insurance benefits, and eligibility for supplemental security income including State supplements.

In addition, they resolve discrepancies, clarify issues and make final decisions for initial and post-entitlement for benefits and payments; adjudicate and authorize entitlement or disallowance actions at all levels of difficulty and complexity under programs administered by SSA.

Requirements & Education

PROOF OF EDUCATION: If you are qualifying on the basis of education or satisfying an educational requirement, submit a copy of your transcripts that includes your name, the name of the educational institution, course title(s), number of credits, grade, and date of completion. Unofficial transcripts or screenshots of electronic/web transcripts with the required information will be accepted at the time of application.

You must submit your transcripts according to the application submission details of this announcement. Documents will not be accepted via email or regular mail. If selected, you may be required to provide your official college transcripts prior to the effective date of the personnel action placing you into the new position. GS-11: Ph.D.

or equivalent doctoral degree, or successful completion of three full years of progressively higher level graduate education leading to a Ph.D. or equivalent degree, or LL.M. Combining Education and Experience: GS-11: Experience and graduate level education beyond the second year may be combined to meet the minimum qualification requirement.

Note: One year of full‑time graduate education is considered to be the number of credit hours that the school you attended has determined to represent one year of study. If this information is not provided, we will consider 18 semester/27 quarter hours to be equal to one year of full‑time graduate study. Experience and education will be computed as percentages of the overall requirements and must equal to 100 percent when combined.

Which agency is hiring for this position?

This position is with Social Security Administration, Other Agencies and Independent Organizations.

What is the salary for this position?

The posted pay range is $83935 – $109122/yr.

Is this position remote or telework eligible?

This position is eligible for telework.

What is the application deadline?

Applications close on 2026-10-19.

Who is eligible to apply?

This position is open under the 'Fed Transition' hiring path.