Social Compliance Manager

TJX; Framingham (MA); Hybrid; USD 120,000 - 180,000; Full time

Benefits offered by this job

401(k) match

Medical/dental/vision insurance

HSA

Life insurance

Parental leave

Job summary

TJX Companies, headquartered in Framingham, MA, is seeking an experienced Social Compliance Manager to help lead our expanding program outside the US. You will collaborate with internal and external partners to ensure vendor conformance with the TJX Vendor Code of Conduct and human rights standards.

The role requires risk-based auditing, supplier training, and strong cross-functional leadership across global divisions.

Qualifications

• 8+ years of social compliance/human rights experience in the supply chain, with leadership experience preferred.
• Experience managing ethical audits and supplier training initiatives.
• Extensive knowledge of industry trends and legislation impacting human rights in the supply chain.

Responsibilities

• Advocate for Social Compliance while balancing company and supplier needs.
• Ensure compliance with laws related to human rights in the supply chain.
• Engage with cross-functional teams on due diligence and traceability actions.
• Lead program requirements and expectations with associates and vendors.
• Oversee the audit process to meet timelines and standards globally.
• Partner with suppliers to remediate violations and develop risk solutions.
• Support implementation and maintenance of Factory Audit Database.
• Oversee staff reviewing audit reports and risk assessments.
• Travel internationally as needed to support divisions and training.

Skills

Leadership experience

Social compliance

Auditing

Risk management

Vendor relations

Microsoft Office

Communication skills

Education

Bachelor’s degree or equivalent

Tools

Factory Audit Database

Job description

At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. You’ll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your development. Whether you’re working in our four global Home Offices, Distribution Centers or Retail Stores—TJ Maxx, Marshalls, Homegoods, Homesense, Sierra, Winners, and TK Maxx, you’ll find abundant opportunities to learn, thrive, and make an impact. Come join our TJX family—a Fortune 100 company and the world’s leading off-price retailer.

Job Description:

The Opportunity: Contribute To The Growth Of Your Career

We have an opportunity for an experienced leader to assist with managing our expanding Social Compliance program, with a focus on supporting our divisions outside of the US. Our Global Social Compliance team has specific responsibilities for managing and overseeing our ethical sourcing program and expectations. Through our program we strive to ensure our suppliers comply with the TJX Vendor Code of Conduct and human rights laws and regulations. This critical position requires experience with risk management, auditing, compliance/social responsibility, and factory/supplier monitoring. You will collaborate with internal and external partners to ensure TJX mitigates business risks through its social compliance factory monitoring and supplier training programs. The Social Compliance Manager will be responsible for communicating program requirements and expectations to TJX Associates and vendors. The Manager also oversees the audit process for third party audits and industry accredited audits, with a focus on divisions outside of the US. The Manager will maintain collaborative relationships across TJX, leveraging divisional / local stakeholder partners to ensure local inputs are reflected, and impacts are supported. This is a hybrid position based in our Framingham, MA headquarters.

What You Will Do:

• Advocate for Social Compliance while able to balance the needs of the company and its suppliers.
• Ensure compliance with laws/legislation related to human rights in the supply chain.
• Engage with cross-functional teams on forced labor due diligence and supply chain traceability actions.
• Build strong relationships to influence decisions both internally and externally, leads associates and vendors on program requirements and expectations.
• Oversee the audit process to ensure required timelines are met, and ensures standards are consistent globally.
• Partner with suppliers to help remediate violations and develop solutions for key areas of risk.
• Supports with implementation and maintenance of Factory Audit Database.
• Indirect oversight of associates that review audit reports and determine risk assessments.
• Travel internationally as needed to support international divisions and supplier training.

Who We Are Looking For: You

• 8+ years of social compliance/human rights in the supply chain experience leading ethical audits or equivalent social compliance/ethical sourcing/human rights legislation and supplier training initiatives, with preferred minimum 3 years team leadership experience.
• Bachelor’s degree or equivalent professional experience.
• Extensive knowledge of industry trends and legislation impacting human rights in the supply chain.
• Deep understanding of audit reports and key areas of risk related to the industry, countries, wages, forced labor, child labor, working hours, health, and safety, etc..
• Proven experience and in-depth knowledge of supply chain mapping, third-party factory audits
• Experience with remediation programs for suppliers.

• Ability to collaborate, partner and build effective working relationships with internal and external partners in a constantly evolving environment.
• Excellent communication skills, both written and verbal, ability to communicate complex information in a clear and compelling way.
• Experience supporting a dynamic, large scale global matrix organization.
• Vendor relations experience.
• Experience leading and developing direct reports.
• Proficiency with Microsoft Office Applications.

Benefits include Associate discount; 401(k) match; medical/dental/vision; HSA; health care FSA; life insurance; short/long-term disability; paid holidays/vacation /sick/bereavement/parental leave; EAP; incentive programs for management; auto/home insurance discounts; tuition reimbursement; scholarship program; adoption/surrogacy assistance; smoking cessation; child care/cell phone discounts; pet/legal insurance; credit union; referral bonuses. All benefits are subject to applicable plan or program terms (including eligibility terms) and may change from time to time. Contact your TJX representative for more information.

In addition to our open door policy and supportive work environment, we also strive to provide a competitive salary and benefits package. TJX considers all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status, or based on any individual's status in any group or class protected by applicable federal, state, or local law. TJX also provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law.

Address:

770 Cochituate Rd

Location:

USA Home Office Framingham MA 770 Cochituate Rd