Social Community Lead – Real-Time Culture & Creators

Suno; Los Angeles (CA); On-site; USD 82,000 - 107,000; Full time

Benefits offered by this job

Company Equity Package

401(k) with 3% Employer Match & Roth 🌐

Medical, Dental, & Vision Insurance (P

11 Paid Holidays + Unlimited PTO & S

16 Weeks of Paid Parental Leave

Creative Education Stipend

Generous Commuter Allowance

In-Office Lunch (5 days per week)

Job summary

Suno is seeking a Social Media Community Manager to be the voice of Suno across our social platforms and the daily connective tissue between our fans, creators, and brand. This is a full-time role reporting to the Director of Social Media, shaping the tone, energy, and relationships that turn casual listeners into passionate advocates.

You’ll live inside our comments, DMs, replies, and community spaces—engaging with Suno’s audience in a voice that’s human, witty, and unmistakably on-brand.

Qualifications

• 2+ years of community management or social media experience.
• A strong, distinctive writing voice.
• Deep fluency in internet and platform culture.
• A love of music and creativity.
• Excellent judgment and emotional intelligence.
• Experience moderating online communities.
• Comfort with the pace of real-time work.
• Familiarity with community and social tools (e.g., Sprout Social, Sprinklr, Khoros, Discord admin tools, native platform analytics).
• A collaborative, low-ego approach.

Responsibilities

• Own day-to-day community engagement across Suno’s social channels, responding to comments, DMs, and mentions in a voice that is distinctly Suno.
• Build genuine relationships with Suno creators and superfans.
• Spot cultural moments, memes, and trends in real time and partner with the social team to respond.
• Moderate community spaces (Discord, Reddit, comments sections) with care and good judgment.
• Act as the first line of listening for the brand and escalate issues to the appropriate teams.
• Drive a proactive social listening practice and identify themes and opportunities.
• Translate themes into clear, prioritized actions for content, PR, product feedback, and creator outreach.
• Collaborate with cross-functional teams to plan launches and campaigns.
• Develop lightweight community rituals and maintain playbooks for best practices.
• Report on community health and engagement to inform decisions.

Skills

2+ years of community management

Strong writing voice

Deep platform culture fluency

Love of music and creativity

Excellent judgment and EI

Moderating online communities

Ability to handle fast-paced real-time

Familiarity with tools (Sprout Social,

Collaboration with cross-functional

Tools

Sprout Social

Sprinklr

Khoros

Discord admin tools

Platform analytics

Job description

Suno is seeking a Social Media Community Manager to be the voice of Suno across our social platforms and the daily connective tissue between our fans, creators, and brand. This is a full-time role reporting to the Director of Social Media, shaping the tone, energy, and relationships that turn casual listeners into passionate advocates.

You’ll live inside our comments, DMs, replies, and community spaces—engaging with Suno’s audience in a voice that’s human, witty, and unmistakably on-brand.