Social Caseworker – In-Home Professional (Crisis & Stabilization)

El Paso County; Colorado Springs (CO); Hybrid; USD 54,000 - 81,000; Full time

Job summary

El Paso County seeks an In-Home Professional on the Anchor Team to deliver intensive short-term support to adolescents and families in crisis, in homes and community settings. You will teach communication, coping, and conflict resolution while building trusting relationships with youth and families.

The role collaborates with caseworkers, court professionals, and partners to craft creative, individualized solutions. A flexible, proactive problem-solver will thrive in this fast-paced environment.

Qualifications

• Bachelor's degree or higher from a higher education institution with coursework related to child welfare.
• One year of professional, internship, or volunteer work in a human services related agency. Substitution: BSW/MSW internship may substitute.

Responsibilities

• Provide in-home instruction to families, strengthening parental competency and promoting family independence.
• Teach skills in communication, coping, emotional regulation, and conflict resolution.
• Collaborate with caseworkers, court professionals, and community partners to develop solutions.
• Attend and testify in court hearings; participate in pre-court staffings.
• Document all contacts and maintain accurate paperwork and updates in database.
• Arrange transportation for clients to appointments, therapy, school, court hearings, etc.

Skills

Casework practices

Conflict resolution

Communication

Documentation

Teamwork

Independence

Time management

Customer service

Attendance

Education

Bachelor's or higher in related field

Job description

Are you passionate about working with adolescents and helping youth and families find stability during life's most challenging moments? Do you have a talent for building trust, de-escalating conflict, and thinking creatively to find solutions when situations feel overwhelming? If you're a compassionate, quick-thinking problem-solver who thrives in a collaborative environment and wants to make a meaningful difference for youth and families experiencing crisis.

As an In-Home Professional on the Anchor Team, you'll provide intensive, short-term support to adolescents, families, and placement providers experiencing crisis, helping stabilize challenging situations and prevent placement disruptions. You'll work directly with youth and families in homes and community settings, teaching practical skills in communication, coping, emotional regulation, and conflict resolution while building relationships that foster trust and positive change. As part of a passionate and supportive team, you'll collaborate closely with caseworkers, court professionals, and community partners to develop creative, individualized solutions. This role is ideal for someone who embraces flexibility, takes initiative, thinks critically under pressure, and finds purpose in helping youth and families navigate challenges and move toward lasting stability.

Hiring Range: $53,810.00 - $80,730.00 annually

Anticipated Hiring Rate: $60,538.40 annually

This is a child protection position; child protection includes engaging families. It is reasonable to anticipate the need for flexibility in work hours periodically to accommodate client schedules. The average workday hours are Monday-Friday 8:00am -5:00pm. On-call rotation may be required. Schedule is subject to change. Hybrid schedule may be available upon successful completion of the initial evaluation period; subject to change.

Due to the sensitive nature of this role, additional background checks may be required, including a Government Program Fraud check, Child Welfare Abuse & Neglect database (TRAILS) check, and Child Welfare Caseworker Falsification check.

Please be advised this position may close without advance notice, should we receive a sufficient number of qualified applications.

• Provides in-home instruction to families, strengthening parental competency by promoting family independence by teaching family skill practice to include problem-solving, anger management, conflict resolution, household management, home cleaning, and by explaining how to access community resources and support systems.
• Addresses and teaches clients how to meet and sustain basic needs as well as clients' health and wellbeing, including the impact on the child’s health and wellbeing.
• Provides crisis management for clients to resolve problems and conflicts.
• Assists clients with milestones and other assigned homework for specialty courts.
• In collaboration with the case team, assists in the development of support/healthy living plans.
• Coordinates community resources for clients, including rehabilitation services, as needed.
• Monitors, tracks, and reports compliance with court orders concerning areas such as individual/family therapy, medication management, and substance abuse treatment in collaboration with assigned caseworker.
• Coordinates, prepares, and participates in Treatment Support Meetings (TSM) and Family Engagement Meetings (FEM).
• Attends and testifies in court hearings; participates in pre-court staffings.
• Documents all contacts and ensures that all paperwork and documentation are accurately completed and filed; completes necessary case information reports and inputs updates into database.
• Arranges and provides transportation for clients to appointments, therapy, school, court hearings, pre-placement visits, etc.
• Performs child welfare duties and provides support to Practice and Support and Services teams within the Children, Youth, & Family Services (CYFS) Division as needed.
• Performs other duties as required.

Supervision Exercised:

This classification does not have supervisory authority; however, may be required to provide expertise or limited guidance or direction to employees, such as overseeing work quality, training, and guidance. Typically serves as a subject matter expert on the scope of functional area.

Supervision Received:

Receives general supervision. This classification typically performs job duties by following established standard operating procedures and/or policies. Regular direction, guidance, and coaching from supervisor may be expected. There is a choice of the appropriate procedure or policy to apply to duties. Performance reviewed periodically.

Knowledge, Skills & Abilities

• Working knowledge of casework practices, procedures, and guidelines.
• Ability to assess situations and make prudent and appropriate decisions; ability to apply conflict resolution and problem-solving skills.
• Ability to efficiently plan, schedule, and organize.
• Ability to accurately and efficiently complete paperwork, reports, and documentation.
• Ability to communicate and work effectively with co-workers, clients, other agencies, community professionals, the courts, and the public. Ability to provide excellent customer service.
• Ability to work independently and in a team environment.
• Ability to use standard office equipment, including computer, fax machine, copier, and telephone.
• Maintain regular and punctual attendance.

Required Education & Experience

• Bachelor’s degree or higher from a higher education institution with course work related to the job responsibilities of child welfare social caseworker as stated in Volume 7. Course work examples can include and are not limited to, the development of human behavior, child development, family intervention techniques, diagnostic measures, or therapeutic techniques.
  • A degree in progress that is conferred by the start date may be considered.
• One year of professional, internship, or volunteer work experience in a human services related agency.
  • Successful completion of a Bachelor’s Degree of Social Work (BSW) or Master’s Degree of Social Work (MSW) internship in a human services-related agency may substitute for the required experience.

Preferred Education & Experience

• Experience working with the adolescent population.
• Experience working in a court setting.

Licenses/Certificates

• Must possess and maintain a valid driver's license and proof of automobile insurance as stated within El Paso County’s Personnel Policies Manual.
• Must obtain and maintain necessary certifications as applicable to the position.
• Must possess or obtain Colorado State Child Welfare Caseworker Certification within ninety days of course enrollment and maintain certification thereafter.

Pre-Employment Requirements

• Must pass conditional post-offer background investigation, including fingerprinting, motor vehicle record check, and drug screen. College transcripts required prior to the date of hire.

Duties are performed in an office environment, client's homes, schools, jails, and court; must be able to climb stairs in or outside of these environments and able to walk up and down driveways and sidewalks. This position may require occasional lifting, such as files, supplies, children, and car seats. Hybrid remote work environment dependent upon Department discretion and business needs. May be exposed to hostile family situations/individuals, and unsanitary and hazardous conditions. Reliable transportation is required as you will be utilizing your own registered and insured personal vehicle to transport clients as needed; mileage reimbursement is available upon request. This position may require a 24/7 on-call and after-hours rotational schedule. Local and non-local travel, including possible out-of-state travel, may be required.

The classification specification above is intended to describe the general nature of work, key responsibilities, and minimum qualifications. Minimum qualifications reflect the baseline experience required for the classification. Departments may establish additional or preferred qualifications to address operational needs, assignment complexity, and specialized functions, provided such qualifications are job-related, consistent with the intent of the classification, and as approved by the Human Resources department. Specific job assignments, duties, education, experience, licenses/certifications, and working conditions may vary based on the department or office's needs and the requirements of the assigned position. Changes to this classification specification may only be made by the Human Resources Department.