SOC Incident Commander

Optimum Communications Inc.; Bethpage (NY); On-site; USD 84,000 - 137,000; Full time

Job summary

Optimum Communications Inc. is seeking a Cyber Security Incident Commander to lead end-to-end incident response, coordinating IT, Legal, Communications/PR, Engineering and executives to quickly detect, analyze, and remediate breaches while minimizing business impact.

You will perform forensics, threat hunting, and analysis across on-premises, cloud, and hybrid environments; leverage AI-enabled tooling, and develop mature playbooks, tabletop exercises, and post-incident reviews to strengthen

Qualifications

• Bachelor's degree in Computer Science or related field.
• Advanced certifications such as CISSP or incident-response/forensics GIAC certifications preferred.
• Minimum five years in IT.
• Minimum three years in cyber security operations and incident response.
• Experience with event/log analysis and security tools in large enterprise networks.
• Ability to communicate complex information clearly.

Responsibilities

• Lead incident command for mid-tier and major security incidents across cross-functional teams.
• Triage alerts, prioritize incidents by severity and business impact, contain and remediate breaches.
• Perform host/network/memory and cloud forensics; preserve evidence and maintain chain of custody.
• Translate technical events into business-focused briefs for executives and the CISO.
• Develop and mature incident response playbooks and tabletop exercises.
• Coordinate with law enforcement, regulators, and third-party vendors.
• Develop security policies, perform risk assessments, and drive continuous improvement.

Skills

Incident command

Forensics

Threat hunting

MITRE ATT&CK

AI tooling

Leadership

Incident response

Communication

Education

Bachelor's degree in Computer Science

CISSP/GIAC certifications (GCIH/GCFA/GCFE/GNFA)

Tools

SIEM

EDR

Firewalls/IDS/IPS

Forensic toolsets

Job description

Job Summary

As a Cyber Security Incident Commander, you will be responsible for safeguarding our organization's digital assets by promptly identifying, analyzing, and responding to cyber security incidents. You will play a critical role in minimizing the impact of security breaches and preventing future incidents through proactive measures and continuous improvement of our incident response processes.

Responsibilities

• Incident command & response
• Serve as incident commander for mid-tier and major incidents: own the full lifecycle and direct cross-functional workstreams (IT, Legal, Communications/PR, Engineering, executives).
• Monitor alerts and logs; triage and prioritize incidents by severity, criticality, and business impact.
• Execute incident response playbooks to contain, mitigate, and remediate breaches, then restore affected systems and close off unauthorized access.
• Act as primary point of contact to executive leadership and the CISO, translating technical events into business-impact briefings.
• Forensics & analysis
• Conduct host, network, memory, and cloud/hybrid forensics to determine root cause, scope, and extent of compromise - preserving evidence and maintaining chain of custody to legal and regulatory standards.
• Perform malware triage and static/dynamic analysis, including sandbox detonation, to establish capability and indicators of compromise.
• Integrate threat intelligence and proactively hunt for adversary TTPs mapped to MITRE ATT&CK.
• Leverage AI-enabled tooling to accelerate triage, enrichment, and investigation (AI First mindset).
• Readiness & continuous improvement
• Own post-incident reviews and root cause analyses; capture lessons learned and drive remediation to closure.
• Develop and mature incident-response playbooks, tabletop exercises, and readiness drills.
• Organise and execute security exercises including Purple Team Exercises, penetration tests, and audits.
• Define and report IR metrics (MTTD, MTTR) and major-incident tracking to leadership.
• Program & collaboration
• Prepare detailed incident reports covering timeline, impact, remediation, and lessons learned.
• Coordinate with external parties including law enforcement, regulators, and third-party vendors.
• Develop security policies, procedures, and best practices; perform risk assessments and audits for compliance with industry standards.
• Evaluate and recommend security technologies, partnering with IT to design and implement solutions.
• Lead and mentor junior analysts, fostering continuous learning.
• Stay current on emerging threats, vulnerabilities, and industry trends.

Qualifications

• Bachelor's degree in Computer Science or related field.
• Advanced certifications such as CISSP or incident-response/forensics GIAC certifications (GCIH, GCFA, GCFE, GNFA) are preferred
• Minimum five years experience in Information Technology
• Minimum three years of direct IT Security experience in Cyber Security operations and Incident Response
• Experience performing event and log analysis including one or more of the following: Anti-Virus, Intrusion Detection Systems, Firewalls, Active Directory, Web Proxies, Data loss prevention tools and other security tools found in large enterprise network environments; along with experience working with Security
• Ability to communicate complex information, concepts, or ideas in a confident and well-organized manner through verbal, written, and/or visual means
• Solid working knowledge of networking technology and tools, firewalls, proxies, IDS/IPS, encryption, SIEM and EDR
• Experience writing scripts, tools, or methodologies to enhance the investigative process
• Working knowledge of the MITRE ATT&CK framework and the NIST incident response lifecycle (NIST SP 800-61).
• Hands-on experience with industry-standard forensic toolsets and with cloud forensics across major cloud and productivity platforms.
• Familiarity with AI tools and an AI First mindset.

At Optimum, every action and interaction we take part in, is driven by our three Guiding Principles: Do What's Right, Drive One Optimum, and Make It Happen. These aren't just words, they help us build trust, create real community, and embrace new ways of thinking. Our employees are empowered to do the right thing for our customers and co-workers and to recognize and reward these behaviors when we see them. It's all part of the bigger picture of "Be The Difference" where each employee knows they have the power to enact real change, share new ideas, and understand that learning never stops.

All job descriptions and required skills, qualifications and responsibilities for a particular position are subject to modification by the Company from time to time, in the Company's discretion based on business necessity.

We are an Equal Opportunity Employer committed to recruiting, hiring and promoting qualified people of all backgrounds regardless of gender, race, color, creed, national origin, religion, age, marital status, pregnancy, physical or mental disability, sexual orientation, gender identity, military or veteran status, or any other basis protected by federal, state, or local law.

The Company collects personal information about its applicants for employment that may include personal identifiers, professional or employment related information, photos, education information and/or protected classifications under federal and state law. This information is collected for employment purposes, including identification, work authorization, FCRA-compliant background screening, human resource administration and compliance with federal, state and local law.

Applicants for employment with The Company will never be asked to provide money (even if reimbursable) as part of the job application or hiring process. Please review our Fraud FAQ for further details.

Pay is competitive and based on a number of job-related factors, including skills and experience. The starting pay rate/range at time of hire for this position in the posted location is $83,538.00-$137,241.00/ year. The rate/range provided herein is the anticipated pay at the time of hire, and does not reflect future job opportunity.