SOC Analyst

Openkrill; United States; Remote; USD 70,000 - 110,000; Full time

Job summary

Openkrill is seeking a SOC Analyst to implement, monitor, and support security tool platforms used by the organization and clients. You will respond to security alerts, help onboard clients, and ensure proper event identification and legitimacy in collaboration with Managed Teams.

The role requires strong analytical skills, ability to work under pressure, and clear communication with customers. You will perform vulnerability remediation, health checks, participate in incident response exercises,

Qualifications

• Bachelor's Degree or equivalent experience required or preferred
• CompTIA Security+ preferred
• Strong analytical and problem-solving abilities
• Excellent communication and collaboration skills
• Ability to work well under pressure and manage multiple tasks

Responsibilities

• Respond to security events and incidents sourced from security platforms; mitigate and remediate with confidence
• Onboard clients into security platforms and ensure full coverage
• Perform vulnerability remediation and communicate impact to the organization
• Develop SME knowledge of security platforms and share insights with the team
• Provide feedback for process improvements to supervisor
• Conduct regular security platform health checks for accurate coverage
• Follow change management procedures for activities
• Participate in internal Incident Response tabletop exercises
• Review reports and escalate findings as needed
• Attend training and document key learning points
• Create and maintain technical and training documentation
• Assist CISO with additional duties as required

Skills

Analytical thinking

Problem-solving

Communication skills

Attention to detail

Education

Bachelor's Degree or equivalent experience

CompTIA Security+ (preferred)

Job description

Position Objective

The SOC Analyst will be expected to implement, monitor, and support the security tool platforms that organization and our clients use. This position will primarily support reactionary responses to security related alerts and the setup of clients within the security platforms. This position will require working with the existing Managed Teams in order to ensure proper event/incident identification as well as its legitimacy. Keeping clients, users, and networks secure is the top-most mindset a successful candidate should have.

Responsibilities

• Respond, mitigate, and/or remediate (with high confidence) security-related events or incidents that are sourced from organization's security platforms
• Work with customers over the phone, or in person to help them understand the received security event/Incident and work towards mitigation and/or remediation
• Onboard clients into the organization security platforms and ensure that full coverage for the organization is achieved and maintained
• Perform vulnerability remediation while obtaining necessary business-related understanding to ensure success of remediation and to determine and communicate any impact to the organization
• Gain competency and mastery on organization's security platforms to act as the backup subject matter-expert (SME) for the organization
• Provide feedback for position and process enhancements to the direct supervisor
• Perform recurring security platform health checks to ensure all monitoring systems and devices are healthy and accurate coverage is observed
• Follow any internal or client-facing change management procedures that may involve this position's activities
• Participate in organizational (internal) Incident Response table-top exercises
• Review reports and elevate any findings for additional correction
• Attend and participate in professional and technical training opportunities and share key learning points for individual and organizational improvement
• Produce, maintain, and update technical and training documentation
• Perform other duties as required and requested by the Chief Information Security Officer

Key Metrics

• Documentation for areas of expertise and daily tasks.
• Adherence to documented SLAs

Qualifications

• Bachelor's Degree, business related field preferred, or equivalent experience (Preferred)
• At least 3 years with IT Support Experience
• CompTIA Security+ preferred
• Experienced with networking topologies and a firm understanding of intermediate networking concepts
• Must have strong analytical and problem-solving skills
• Be detail-oriented
• Able to work well under pressure
• Have excellent communication skills to collaborate with team members and management