Snowmobile Office Manager

T-Lazy-7 Snowmobiles; Aspen (CO); On-site; USD 42,000 - 65,000; Full time

Benefits offered by this job

Free shared housing with private卧room

Free seasonal ski pass to Aspen

Job summary

T-Lazy-7 Snowmobiles is seeking an energetic Office Manager to lead its Reservations and Merchandise Sales team in Aspen. You will be the face of the company, greeting guests and ensuring a warm, memorable arrival for snowmobile experiences.

The role leads a 4-person office team, handling reservations, payments, and group bookings, while coordinating with guides and planners to deliver exceptional guest service. Seasonal, full-time, with housing and ski pass benefits.

Qualifications

• Must be eligible to work in the USA.
• At least 21 years of age.
• Valid driver’s license, with no restrictions.
• Education level - high school or equivalent.
• Able to lift 30 lbs without injury.
• Exceptional written and spoken English-language skills.
• Exceptional sales skills.

Responsibilities

• Lead a 4-person office team providing top-level hospitality to guests.
• Manage tour reservations and merchandise sales with a focus on guest experience.
• Greet guests and sign them in for snowmobile experiences.
• Coordinate with guides and travel planners for bookings and group tours.
• Ensure accurate end-of-day banking and reporting.

Skills

Office experience

English proficiency

Sales skills

Education

High School diploma or equivalent

Tools

POS systems

Cash registers

Job description

T-Lazy-7 Ranch is family-owned and operated for over 85 years, and our snowmobile tours are in high-demand, attracting Aspen’s elite clientele. Nestled in Aspen’s Maroon Creek Valley, under the watchful gaze of the 14,000 ft. Pyramid Peak, T-Lazy-7 Ranch is just minutes by car from town and minutes by snowmobile to the Maroon Bells, one of North America’s most photographed mountain peaks.

T-Lazy-7 Snowmobiles seeks an energetic and enthusiastic person to lead its Tour Reservations and Merchandise Sales team. Do you love knowing that you are creating lasting memories for guests? Do you enjoy leading others and inspiring a team? Do you find it exciting to meet new people every day from all over the world? Do you thrive in a natural environment? Do you pride yourself on your impeccable presentation, hard work ethic, and ability to connect with people in a fun and memorable way?

About the role

In the Snowmobile Office Manager position you will be leading a 4-person office team in providing top-level hospitality to our guests. You and the office staff are the face of the company, the first point of contact for guest, and the ones who greet the guests at the beginning of each snowmobile experience.

In this role, you will be...

• Painting the picture of the snowmobile experience guests will remember for a lifetime when they call to reserve a tour, and cultivating the staff's sales style and techniques
• Preserving the warmth, vibrancy, and presentation of the office and other guest areas where guests are received
• Among the first person guests see when they arrive, and you will get them signed in and sent off on their winter adventure
• Interfacing with guests and addressing customer needs in support of the office staff
• Assisting radio communication with the snowmobile guides
• Ensuring accurate completion of office paperwork (legal waivers, incident reports, day-to-day guide and office forms) and coaching the team as needed
• Scheduling office staff shifts as well as monitoring company-wide time sheets
• Working with concierge and travel planners for group bookings, handling all aspects of group tours from booking to billing
• Responsible for complete, accurate end-of-day banks and reports
• Assist office staff with all of their duties
• Assisting with operations that support T-Lazy-7 to provide an extraordinary experience to each of our guests

Duties

• Coaching and managing the Reservation team with positivity, patience and by providing an excellent example
• Answering 3-line business phone
• Taking snowmobile tour reservations via phone and email
• Selling/up-selling tours via phone and with walk-in guests
• Assisting guests with purchases in our gift shop
• Assisting guests with information requests, concerns, and issues with respect and kindness
• Orchestrating and witnessing the signing of guest waivers
• Collecting payment from guests
• Operation ofcash registers and POS systems
• Recording tour and employee call-in times on radio

  Additional Duties May Include:

  • Assisting with any variety of tasks required to get snowmobile operations up and running prior to the season open
  • Manning tables at expos and gatherings for marketing purposes
  • Performing first aid and responding to and assisting with emergencies, as well as, completing and following through with incident reports, dispatch and paperwork (per company protocol)

  Preferred Skills

  • Previous office experience

  Requirements

  • Must be eligible to work in the USA
  • At least 21 years of age
  • Valid driver’s license, with no restrictions
  • Education level - high school or equivalent
  • Able to lift 30lbs without injury to self
  • Exceptional written and spoken English-language skills
  • Exceptional sales skills

    Seasonal Employment & Availability Requirement

    • The Snowmobile Office Manager position is a contracted seasonal, full-time position starting Late October, 2026, and ending April 15, 2027.
    • Office Manager typically works Tuesday through Saturdays; however, the Snowmobile Office is open every day from 8 am to 8 pm throughout the snowmobile season (including Thanksgivingand Christmas days) and the Office Manager may be needed occasionally on days off.
    • Job candidates with planned vacations or special events during the contracted period may wish to reconsider applying.
    • Free shared housing with private bedroom (*utilities included, couples share a bedroom, no pets allowed)
    • Free seasonal ski pass to Aspen Highlands