Snow Specialist

Brightvie; White Marsh (MD); On-site; USD 65,000 - 80,000; Full time

Benefits offered by this job

Health insurance

401k

6 company paid holidays

Tuition reimbursement

Job summary

BrightView is seeking a Snow Specialist to support Branch Teams in snow and ice management through partner engagement, data collection for estimates, and renewals. You will help with contract compliance, pricing, and CRM accuracy while coordinating with account managers and field leaders.

The role focuses on production planning, safety training, and post-storm activities, ensuring profitability and service quality for our winter programs at the White Marsh location.

Qualifications

• 2- or 4-year business-related degree; or equivalent industry experience
• Minimum of 5 years supervisory experience in the snow and ice management arena
• Able to drive all company vehicles
• Proficient in Excel, Word, Estimating, and job costing systems
• Manage multiple projects, deadlines, and demands
• Communicate clearly with clients, team members, and management

Responsibilities

• Identify and engage service partners to support snow operations
• Assist in renewal targets, contract creation, and data collection for estimation
• Ensure contracts/pricing agreements are uploaded in CRM and kept current
• Assist branch teams with subcontractor agreements and pricing exhibits
• Participate in safety training and production planning activities
• Support in-storm and post-storm activities, including pricing and invoicing

Skills

Excel

Word

Estimating

Job costing

Math skills

Education

Business-related degree or equivalent experience

Job description

Description

The Best Teams are Created and Maintained Here.

Job Summary

• The Snow Specialist is responsible for supporting Branch Teams in Snow and Ice Management through Service Partner identification and engagement, estimate support, renewal planning, contract compliance and administration, safety/training, production planning, start-up/shutdown processes, in-storm and post-storm responsibilities, and inventory/equipment management. This role also works with Branch Managers to achieve profit goals for the company while consistently improving market share.

Duties and Responsibilities:

Service Partner Identification & Engagement

• Procurement/outreach
• On-site visit (subcontractor office/yard) /Relationship development
• Onboarding – General contract collection and compliance, including reference checking
• Enroll service partner for planned job sites and introduction to branch team
• Lead Subcontractor optimization to ensure quality and efficiency
• Assist in subcontractor pricing reviews/negotiations

New Contract / Renewal Support

• Support branch teams / COE team with new opportunities, renewal targets, service proposals and contract creation
• Support the estimators with a collection of critical data needed to estimate properly
• Estimate reviews
• Support Snow book of business meetings
• Coordinate with Account Managers to ensure CRM accuracy

Contract Compliance / Administration

• Customer Contracts / Pricing Agreements
• Regular review of contract collection status (how many contracts returned vs. outstanding)
• Review key contract points on returned contracts (glaring cross-outs, etc.)
• Coordinate with AM to ensure all contracts/pricing agreements are uploaded in CRM in a timely fashion
• Ensures contracted prices align in the Snow billing workbook once verified

Subcontractor Compliance

• Assist Branch teams in the creation of subcontractor agreements and pricing exhibits (ensures profit margin maintenance/expansion)
• Help in pricing negotiations
• Assist in subcontractor document collection and compliance
• Coordinate with Branch to ensure all subcontractor documents are uploaded in a timely fashion

Safety / Training

• Participate in all aspects of snow training with DOSO, RSM, REM, and Director of EH&S

Production Planning

• Coordinate with branch teams to validate Production/Snow Organizational Charts
• Present for Org Chart reviews with DOSO, RSM and REM
• Job scripting, production planning on larger opportunities

Start-up Process

• Assist in the construction/location of salt bins/storage areas
• Assist in Preseason Damage Inspections, including photo documenting, reporting, subcontractor, tour completion, and uploading photos/scanning reports
• Assist/confirm sites are staked by target dates
• Coordinate rental delivery dates
• Assist branch teams and REM with equipment preparations

Equipment/Inventory Management

• Bulk Salt/Bagged Material Procurement
  • Maintain inventory tracking by 1stand 3rdperson inspections
  • Order materials as needed, primary contact to salt provider
• Monitor/assist pre-storm and post-storm equipment checks
• Identify storage solutions
• Ensure materials are stored properly

In-Storm / Post-Storm Responsibilities

• Support Branch and COE teams, subcontractors with on site visits during active events
• Aid Branch in Snow billing

Equipment Shutdown

• Assist REM and branch teams in equipment testing and performance, repairs, and retired equipment.
• Ensure all equipment and small tools are inventoried and stored properly

Shut-Down Process

• Assist in deconstruction of salt bins/storage areas and ensure area is cleaned to client satisfaction
• Assist in Post post-season damage Inspections including photo documenting, reporting, subcontractor tour completion, and uploading photos/scanning reports
  • Communicate to AM damages noted for communication to the customer with repair expectations
  • Communicate to the service partner any damage that needs repair, get scheduled dates
  • Ensure all documented damage is repaired to client satisfaction
  • Assist in Customer Signoff/Vendor retainage
  • Assist/confirm stakes are removed by target dates
  • Ensure rental equipment complies for return

Education and Experience

• 2- or 4-year business-related degree; 2- or 4-year general degree with coursework in the landscape field or certification by a landscape association; or equivalent industry experience, with or without a degree
• Minimum of 5 years supervisory experience in the snow and ice management arena
• Able to drive all company vehicles
• Proficient in various computer programs, including Excel, Word, Estimating, and job costing systems
• Manage multiple projects, deadlines, and demands
• Resolve problems while keeping in mind the best interests of the company, client, and employees
• Communicate and coordinate with multiple remote resources and team members
• Make decisions, including unpopular ones, in the best interest of the company
• Communicate clearly, comfortably, and effectively with clients, team members, and management
• Prioritize and plan work to maximize efficiency
• Work with numbers accurately
• Complete paperwork accurately and timely
• Good knowledge of industrial materials and equipment used in snow removal and landscaping
• Good working knowledge of math and business formulas, including gross margin
• Understanding of P & L statements

Physical Demands/Requirements

• Constant operation of a computer and other office productivity machinery, such as a calculator, photocopier, and computer printer
• Position is sedentary; must be able to remain in a stationary position for a majority of the time
• Ability to maintain, in your possession at all times, required medications to address any known allergic reactions should they occur.

Work Environment

• The position functions in an indoor office work environment.

BrightView Landscapes, LLC is an Equal Opportunity and E-Verify Employer.

This job description is subject to change at any time.

Compensation Pay Range:

$65,000 to $80,000

BrightView offers a suite or health, wellness, and financial benefits to full-time team members. Benefits offerings for full-time team members include medical, dental, and vision insurance, ancillary and voluntary products, a 401k savings plan with employer contributions, and 6 to 9 company paid holidays per year. Employees may also be eligible to receive paid time off for vacation and/or sick leave, tuition reimbursement, and/or potential variable pay opportunities based on position and performance. A detailed benefits package will be provided during the interview process

It’s Not Just a Team. It’s One BrightView.