Snack Bar Specialist: Fast-Paced Guest Service

Seneca Gaming Corporation; Seneca (AZ); On-site; USD 19,000 - 25,000; Full time

Job summary

Seneca Gaming Corporation is hiring for a Snack Bar Attendant to operate multiple outlets and deliver prompt, friendly service to guests within a fast-paced casino environment. Responsibilities include cash handling, light food preparation, and strict adherence to safety and security policies.

The role requires 18+ years old, a high school diploma or equivalency, and prior customer service experience. Hours are set on a 24-hour schedule, with potential for alcohol service and flexible shifts.

Qualifications

• Must be 18 years of age or older upon employment.
• High school diploma or its equivalency preferred.
• Must have limited cash handling, limited coffee shop and some degree of food production experience.
• Previous customer service experience preferred.
• Excellent communication skills.
• Ability to write routine correspondence and to speak effectively to the public, employees and customers.
• Must have the ability to deal effectively and interact well with the customers and employees.
• Must have the ability to resolve problems/conflicts diplomatically and tactfully.

Responsibilities

• Report to work well-groomed in full uniform and on time with badge on upper left side of uniform.
• Provide prompt, friendly, and courteous service of food and beverage to all our guests.
• Be hospitable, friendly, and polite with all guests, co-workers, and management using positive body language.
• Following all cash handling policies and procedures.
• Adhere to all safety and sanitation guidelines in regards to Seneca Nation Health codes and Seneca Niagara Casino Risk Management Department.
• Maintain a current understanding of all policy and guidelines regarding information security including the Seneca Gaming Corporation Acceptable Use Policy.
• Provide exceptional customer service to all patrons and communicate in a pleasant, friendly and professional manner at all times. Maintain a professional work environment with supervisors, managers and staff.
• Meet the attendance guidelines of the job and adhere to regulatory, departmental and company policies.
• Must complete all required SGC Training programs within nine (9) months from commencement of employment.
• Attend all necessary meetings.

Skills

Communication skills

Customer service

Conflict resolution

Education

High school diploma or GED

Job description

Seneca Gaming Corporation is hiring for a Snack Bar Attendant to operate multiple outlets and deliver prompt, friendly service to guests within a fast-paced casino environment. Responsibilities include cash handling, light food preparation, and strict adherence to safety and security policies.

The role requires 18+ years old, a high school diploma or equivalency, and prior customer service experience. Hours are set on a 24-hour schedule, with potential for alcohol service and flexible shifts.