Smoothie King District Manager

Smoothie King; City of Poughkeepsie (NY); On-site; USD 70,000 - 80,000; Full time

Benefits offered by this job

Company car provided

Extensive travel (up to 90%)

Job summary

Smoothie King’s Midwest district spans multiple stores under the SK Midwest franchisee. The District Manager reports to the COO, supervising store teams to ensure top guest service, drive sales, and maintain daily operations across locations.

Travel and leadership are essential, with emphasis on training and performance management. Responsibilities include budgeting, inventory control, loss prevention, and ensuring compliance with company policies.

Qualifications

• Experience leading store teams and driving sales and guest services.
• Willingness to travel up to 90% and work weekends/holidays.
• Ability to manage expenses, payroll budgets and loss prevention practices.

Responsibilities

• Uphold guest service excellence with knowledgeable smoothies and healthy options.
• Drive sales and profitability while maintaining store operations.
• Monitor inventory, ordering, and safety procedures across locations.
• Lead training, recognition, and performance management for teams.
• Plan schedules and travel for stores, with flexibility for regional needs.
• Develop brand awareness through events and community involvement.
• Ensure staffing with quality, caring employees and strong customer service.

Skills

Leadership

Strategic planning

Travel readiness

Team management

Job description

EOE Statement We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.

Description

SK Midwest is an independent franchisee of Smoothie King Franchises, Inc.

District Manager

The SK Midwest District Manager is responsible for overseeing several stores in an assigned area, reporting directly to the COO. As a role model and leader, the District Manager is ultimately responsible for ensuring our store teams deliver the highest level of guest services. Through store visits and communication, most time is spent supervising and directing store teams to maintain the daily operational functions in each location, including but not limited to driving sales and profitability, preparation, and quality our products, inventory and ordering, controlling expenses and payroll budgets, as well as safety and loss prevention practices. The District Manager ensures stores are staffed with quality, caring employees and actively assists in team development, employee relations and performance management.

DUTIES and RESPONSIBILITIES

• Uphold and lead in our exemplary Guest Service expectation, through interactive, genuine experiences that share passion and detailed knowledge about our nutritional smoothies and healthy options.
• Have strategic planning skills and foresight in many areas including traffic and business trends, competitive analysis, talent planning and facilities management.
• Skilled at driving compliance and excellence through training, recognition, and performance management. Utilize auditing tools to monitor sales and recordkeeping, safekeeping of liquid assets and property, personnel, and employee relations practices, and overall maintenance of stores.
• Maintain strong expense controls throughout district and stores, adjusting practices as needed to meet benchmarks and goals.
• Communicate with teams in a professional and even manner, following up with teams as needed for clarity and comprehension of information and expectations.
• Lead by example, following all policies and procedures. Show integrity in interactions with teams, leadership, vendors and guests.
• Flexible and agile with the ability to lead teams through times of change and growth with a positive and embracing approach.
• Source and assist team in gaining brand awareness by marketing through events and community involvement.
• Follow scheduling and travel guidelines as outlined for role, with flexibility based on the needs of the stores and global business impacts. Submit upcoming weeks' schedule by Friday of preceding week.

ADDITIONAL INFORMATION

• DMs are required to travel extensively from store to store (up to 90%) within a given geographic area, visiting each store twice a month, except for remote locations.
• Locations deemed remote (5+ hrs. drive time or flight) are required to be visited once every 2 months, with exception only when partnered with their Regional Manager or COO.
• Willingness to travel overnight for distant store visits, training and/or business meetings.
• Ability to work varying days and hours based on the needs of the business, including some weekends and holidays.
• DMs are expected to work 2 weekend days each month, defined as Saturday and/or Sunday during non-peak period.
• Pay $75K/year

OTHER REQUIREMENTS

• Lead both by example and direction in a fast-paced environment.
• Daily car travel 2-3 hours; some days 3 or more.
• Company car provided.
• Must tolerate exposure to a wide variety of fresh, dried and/or frozen products and powdered substances, including, but not limited to, strawberries, bananas, peanuts, tree nuts (such as almonds), milk, soy, proteins, grains, and spices without posing a direct threat to personal health and safety.
• Ability to move boxes weighing up to 50lbs throughout the store.
• Ability to position self to bend, reach and scoop through assigned shifts and stand for extended periods of time.
• Ability to be mobile in walk-in refrigerator and freezer with temperatures ranging from 40� F to -10� F

WE ARE A TEAM WHO

• Believes everyone deserves to be treated with honor, dignity, and respect.
• Desires to have a positive influence on everyone they encounter.
• Has a passion for excellence and serving others.
• Enjoys working side by side with a team.
• Wants the opportunity to grow, learn and advance their career and the careers of others.