SMB Senior Account Executive, Comcast Business

Comcast; Knoxville (TN); On-site; USD 59,000 - 109,000; Full time

Benefits offered by this job

Significant commission opportunities

Best-in-class benefits package

Job summary

Comcast in Knoxville, TN is seeking a Sales Representative to sell Internet, Data, Video, and Voice services to small and mid-size businesses. Responsibilities include territory development, maintaining sales records, and customer satisfaction.

The ideal candidate should possess a Bachelor's degree and have 5-7 years of relevant experience, focusing on advanced communications solutions including PRI and Hosted PBX.

Qualifications

• 5-7 years of relevant work experience is required.
• Experience in sales, especially in technology or telecommunications, is preferred.

Responsibilities

• Sell Comcast Internet, Data, Video, and Voice services to small and mid-size businesses.
• Maintain quality sales records and prepare reports as required.
• Generate new leads through prospecting activities.
• Manage territory and partnerships effectively.

Skills

Customer-Focused

Persuasion

Technical Knowledge

Communication

Critical Thinking

Problem Solving

Resilience

Professional Integrity

Education

Bachelor's Degree

Job description

Job Summary

Sell Comcast Internet, Data, Video and Voice services to small and mid-size businesses focusing mainly on advanced communications solutions including PRI, Hosted PBX and multi-location opportunities. As part of sales process, create and deliver face-to-face sales presentations that demonstrate knowledge of the latest Comcast products and services. Promote the sale of bundled products to ensure the optimal solution for the customer. Sell with goal of exceeding departmental financial and unit targets. Stay abreast of competitive landscape and emerging technologies to best position Comcast Business Services in the marketplace.

Job Description

Core Responsibilities

• Territory development to include development of local business partnerships and organizational affiliations and local enhancement of Comcast positioning and brand.
• Maintaining quality sales records and preparation of sales and activity reports as required.
• Responsible for Customer Satisfaction and supporting a positive impression of the Comcast Experience.
• New acquisition sales of Comcast Commercial Internet, Video and Voice services to small and mid-size businesses.
• Generation of new leads with targeted businesses through various prospecting activities, including cold calling, canvassing, customer referrals and partner relationships.
• Focus on advanced communications solutions including PRI, Hosted PBX and multi-location opportunities.
• Identify improvement areas thru a consultative process that would enhance our prospects ability to communicate more effectively both internally and externally to their customers.
• Effectively manage a territory with a high activity and comprehensive business plan.
• Management of defined Territory to include development of local business partnerships and organizational affiliations and local enhancement of Comcast positioning and brand.
• Team with technical, customer service and related support staffs to ensure end-to-end customer sales and satisfaction and thereby drive new revenue growth.
• Consistently maintain a pipeline of qualified prospects that will yield production levels of monthly quota performance and above.
• Remain knowledgeable of Comcast products and services to facilitate sales efforts.
• Achieve and exceed assigned sales and business quality objectives.
• Adherence to all company standards and business professionalism.
• Punctual, regular and consistent attendance.
• Other duties and responsibilities as assigned.

Employees at all levels are expected to:

• Understand our Operating Principles; make them the guidelines for how you do your job.
• Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.
• Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.
• Win as a team - make big things happen by working together and being open to new ideas.
• Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.
• Drive results and growth.
• Support a culture of inclusion in how you work and lead.
• Do what's right for each other, our customers, investors and our communities.

Disclaimer

• This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.

Skills

Customer-Focused; Workplace Organization; Persuasion; Technical Knowledge; Adaptability; Communication; Critical Thinking Problem Solving; Resilience; Professional Integrity

Salary

Base Pay: $59,000.00

Total Target Compensation (Base Pay plus Targeted Commission): $109,000.00

Our sales compensation programs offer the potential for significant upside above targeted earnings for those who overachieve their sales targets.

Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus. Additionally, Comcast provides best-in-class Benefits to eligible employees. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That’s why we provide an array of options, expert guidance and always‑on tools, that are personalized to meet the needs of your reality - to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the compensation and benefits summary on our careers site for more details.

Education

Bachelor's Degree

Relevant Work Experience

5-7 Years

While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience.

Equal Opportunity Statement

Comcast is an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.