SMB Business Account Executive, Comcast Business

Comcast; Atlanta (GA); On-site; USD 47,000 - 77,000; Full time

Job summary

Comcast is seeking an SMB sales professional to sell integrated communications structures and build relationships with local businesses and communities. The role emphasizes promoting bundled Comcast Business Services and achieving departmental targets while developing territory and partnerships.

The candidate will stay aware of competitive offerings, generate new leads, and maintain high customer satisfaction through responsive follow‑up and strong post‑sale support.

Qualifications

• 0–2 years of relevant sales experience preferred, bachelor’s degree may substitute.
• Experience selling bundled products and achieving targets is valued.

Responsibilities

• Present Comcast products and services in face‑to‑face meetings with SMBs.
• Generate leads via prospecting, cold calling, referrals and partnerships.
• Develop and manage sales territory and local partnerships.
• Deliver on customer experience and ensure retention through service quality.
• Prepare sales and activity reports; participate in off‑site customer meetings.

Skills

Customer-Focused

Persuasion

Communication

Adaptability

Technical Knowledge

Resilience

Critical Thinking

Problem Solving

Integrity

Education

Bachelor's Degree

Job description

Job Summary

Responsible for the sale of integrated communication structure to small-to-medium business customer. Develops relationships with individual businesses and the community and positions the Comcast brand as key components of the sales strategy and keeps with Comcast's touchstones.

Job Description

• Assists with the creation and delivery of face-to-face sales presentations that demonstrate knowledge of the latest Comcast products and services. Promotes the sale of bundled products to ensure the optimal solution for the customer. Sells with goals of exceeding departmental, financial and unit targets.
• Stays abreast of competitive landscape and emerging technologies to best position Comcast Business Services in the marketplace.
• Generates new leads with targeted businesses through various prospecting activities, including cold calling, canvassing, customer referrals and partner relationships. Focuses on goal achievement and is results driven.
• Assists with developing sales territory, including cultivation of local business partnerships and organizational affiliations.
• Retains customer base by delivering on the Comcast Credo. Ensures a superior customer experience. Maintains and builds customer relationships to drive customer retention; works with internal teams to ensure operational efficiencies and service levels meet and exceed customer expectations through strong customer service orientation and excellent follow up skills.
• Prepares sales and activity reports as required.
• Participates in out-of-the-office meetings with customers on a regular basis and demonstrates excellent verbal and written skills and skill in presenting, persuading and negotiating.
• Promotes the sale of bundled products to ensure the optimal solution for the customer. Sells with goals of exceeding departmental, financial and unit targets.
• Consistent exercise of independent judgment and discretion in matters of significance.
• Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) and overtime as necessary.
• Other duties and responsibilities as assigned.

Employees at all levels are expected to:

• Understand our Operating Principles; make them the guidelines for how you do your job.
• Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.
• Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.
• Win as a team - make big things happen by working together and being open to new ideas.
• Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.
• Drive results and growth.
• Support a culture of inclusion in how you work and lead.
• Do what's right for each other, our customers, investors and our communities.

Disclaimer

• This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.

Skills

Customer-Focused; Workplace Organization; Persuasion; Adaptability; Technical Knowledge; Resilience; Critical Thinking Problem Solving; Communication; Professional Integrity

Salary

Base Pay: $47,000.00

The application window is 30 days from the date job is posted, unless the number of applicants requires it to close sooner or later.

Total Target Compensation (Base Pay plus Targeted Commission): $77,000.00

Our sales compensation programs offer the potential for significant upside above targeted earnings for those who overachieve their sales targets.

Education

Bachelor's Degree

Certifications (if applicable)

Relevant Work Experience

0-2 Years

While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience.

Comcast is an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.