Small, Medium and Growth Business - Account Executive - New York City

Salesforce, Inc.; New York (NY); On-site; USD 55,000 - 104,000; Full time

Job summary

Salesforce is seeking an SMB Account Executive to grow and manage a portfolio of SMB accounts, selling the Salesforce Customer 360 platform and related clouds. You will build trusted relationships with business leaders and map solutions to ROI.

You will develop pipeline, collaborate with extended teams, and present strategic account plans. The role requires 2–5 years of full-cycle sales, with at least 1 year in field sales and a proven quota attainment track record.

Qualifications

• 2-5 years of full cycle sales experience, with at least 1 year in a field sales role and a proven track record of quota attainment.
• Experience managing existing accounts and/or acquiring net new logo accounts.
• Experience selling to or engaging with C-suite stakeholders.
• Ability to build a business case and articulate ROI to customers.

Responsibilities

• Sell the Salesforce Customer 360 platform, or a specific cloud, across a set of existing customers and new logo accounts.
• Develop a deep understanding of how businesses operate and what drives decisions at the C-level, building credibility as a trusted advisor.
• Generate and manage pipeline by uncovering business challenges, mapping solutions across multiple lines of business, and selling on value and ROI.
• Partner with an extended internal team to build business cases, develop strategic account plans, and deliver compelling presentations to customers.

Skills

Full cycle sales

Quota attainment

C-suite engagement

Pipeline development

Relationship building

Job description

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.

Job Category Sales Job Details About Salesforce Salesforce is the #1 AI CRM, where humans with agents drive customer success together.

Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword - it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all. Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.

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The Experience

Our Small, Medium, and Growth Business (SMB) Account Executive team is part of Salesforce's Sales organization, where we work alongside AI agents to drive customer success across a range of industries and cloud solutions. You may be aligned to verticals including Financial Services, Healthcare & Life Sciences, Manufacturing, Retail & Consumer Goods, Communications Media & Technology, or Consumer Business Services - selling either the full Salesforce platform or specializing in a specific cloud. We are looking for an Account Executive to grow and manage a portfolio of SMB accounts. In this role, you will build trusted relationships with business leaders, uncover their priorities, and match them to the right Salesforce solutions - driving meaningful impact for your customers and your career.

What You'll Actually Be Doing

• Sell the Salesforce Customer 360 platform, or a specific cloud, across a set of existing customers and new logo accounts.
• Develop a deep understanding of how businesses operate and what drives decisions at the C-level, building credibility as a trusted advisor.
• Generate and manage pipeline by uncovering business challenges, mapping solutions across multiple lines of business, and selling on value and return on investment.
• Partner with an extended internal team to build business cases, develop strategic account plans, and deliver compelling presentations to customers.

You're Our Person If...

• 2-5 years of full cycle sales experience, with at least 1 year in a field sales role and a proven track record of quota attainment.
• Experience managing existing accounts and/or acquiring net new logo accounts.
• Experience selling to or engaging with C-suite stakeholders.
• Ability to build a business case and articulate return on investment to customers.

Even Better If...

• Experience crafting a point of view and positioning yourself as a trusted advisor with customers.
• Ability to strategize with large, extended internal teams to drive deals forward.
• Experience building and delivering customer-facing presentations.
• Experience will be evaluated based on core competencies for the role, including extracurricular leadership, military experience, volunteer work, and professional experience.

Accommodations

If you need a reasonable accommodation during the application or the recruiting process, please submit a request via this Accommodations Request Form. Please note that Salesforce uses artificial intelligence (AI) tools to help our recruiters assess and evaluate candidates’ resumes and qualifications throughout the recruiting process. Humans will always make any candidate selection and hiring decisions. Please see our Candidate Privacy Statement for more information about how we use your personal data and your rights, including with regard to use of AI tools and opt-out options.

Posting Statement

Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education. In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits.

Salesforce offers a variety of benefits to help you live well including:

• time off programs
• medical
• dental
• vision
• mental health support
• paid parental leave
• life and disability insurance
• 401(k)
• an employee stock purchasing program

More details about company benefits can be found at the following link: https://www.salesforcebenefits.com.

At Salesforce, we believe in equitable compensation practices that reflect the dynamic nature of labor markets across various regions. The typical base salary range for this position is $54,500 - $103,750 annually. There is a different range applicable to specific work locations. In California and New York, and select cities in the metropolitan areas of Boston, Chicago, Seattle, and Washington DC, the base pay range for this role in those locations is $60,000 - $114,100 per year. Your recruiter can share more about the specific salary range for the job location during the hiring process. The range represents base salary only, and does not include company bonus, incentive for sales roles, equity or benefits, as applicable.

We're Salesforce, the Customer Company, inspiring the future of business with AI + Data + CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too - driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you've come to the right place.