Small Engine Technician

BLAIN; Town of Grafton (WI); On-site; USD 15,000 - 26,000; Full time

Benefits offered by this job

Medical, Prescription, Dental, Vision

Short & Long Term Disability

Life Insurance

Pet Insurance

401(K) with company match

Holidays off and birthday off

Associate discount on brand names

Advanced leadership training

Internal recognition programs

Job summary

Blain's Farm & Fleet in Wisconsin seeks a Small Engine Technician to diagnose and repair outdoor small engine products like chainsaws, snowblowers, lawnmowers, UTVs and ATVs while delivering excellent customer service.

The role requires 18+ years old, ability to work evenings and some weekends, prior small engine or automotive maintenance, customer service and retail experience, plus strong communication. Benefits start after 91 days for full-time associates.

Qualifications

• Be 18 years of age or older.
• Be able to work evenings when needed and at least every other weekend.
• Prior small engine and/or automotive maintenance experience.
• Prior customer service experience.
• Prior Retail experience.
• Excellent communication skills.

Responsibilities

• Diagnose and repair small engine outdoor power equipment and related vehicles.
• Provide excellent service and assist customers with repairs and parts questions.
• Diagnose, assemble, and repair all small engine equipment sold at Blain's.
• Document repairs on work orders and track units in the shop.
• Assist with warranty claims and file them promptly.
• Communicate with customers on work completion dates.
• Attend training classes/seminars for repair technicians.
• Follow Loss Prevention and safety policies.

Skills

Small engine repair

Customer service

Retail experience

Communication skills

Job description

Company & Benefits Information

At Blain's Farm & Fleet we believe everyone deserves the opportunity to have a job they love, work in a great environment, grow their career & enjoy a positive balance.

As a family-owned retailer we take pride in offering a competitive benefit package designed to support you & your life. It is one of the reasons we have been named a Forbes Best Employer for seven consecutive years!

• Associates hired into a full-time role will become eligible for the following benefits effective their 91st day of full-time employment: Medical, Prescription, Dental, Vision, Short & Long Term Disability, Life Insurance, Ancillary Benefits, Identity Theft Protection, Pet Insurance, Etc.
• All major Holidays & Birthday off
• Advanced Leadership Training Programs: build the skills to grow your career
• Associate discount on name brands like Carhartt, Under Armour, STIHL, Milwaukee Tool, DeWalt & much more!
• Internal recognition programs that support an engaged workplace
• 401(K) with company match

Compensation

• Saturday & Sunday weekend premium pay $2.50 per hour
• Base pay up to $18.75/hr

*The pay listed for this position may vary based on experience. Please note, compensation decisions are contingent on the facts and conditions for each job opening. We take into consideration the minimum requirements outlined in the job description, such as, training and experience, the position's work location, required travel (if any), and external market conditions when determining the final salary for potential new hires.

*Please note salary estimates published via alternate online job boards may not be a true representation of the actual pay range offered for this position. Please refer to the Blain's Farm & Fleet position description for accurate pay range information.

Job Duties

The Small Engine Technician is responsible for diagnosing and repairing various outdoor small engine products such as: chainsaws, snowblowers, lawnmowers, UTVs & ATVs. They are responsible for providing excellent customer service to our customers.

• Diagnose and repair small engine outdoor power equipment, recreational equipment/vehicles, and other mechanical equipment.
• Provide excellent service and an exceptional shopping experience. Assist customers by loading and unloading products, locating parts, and answering questions concerning repairs to their units.
• Diagnosing, assembling, and repairing all small engine and outdoor power equipment sold at Blain's Farm and Fleet stores.
• Document repairs on work orders, track units in the shop, complete and file/close out work orders.
• Assist with warranty claims and file them in a timely manner.
• Contact customer regarding work completion date.
• Attend training classes/seminars for repair technicians.
• Demonstrate awareness and compliance with Loss Prevention and safety policies and/or procedures.

Qualifications

A successful applicant must:

• Be 18 years of age or older
• Be able to work evenings when needed and at least every other weekend
• Prior small engine and/or automotive maintenance experience
• Prior customer service experience
• Prior Retail experience
• Excellent communication skills

EEO Statement

Blain Supply, Inc and Blain's Farm and Fleet (collectively "Blain's") is proud to be an Equal Opportunity Employer. We recognize the importance of diversity and creating an inclusive culture in order to leverage the skills and talents of all people to the mutual advantage of each individual and the organization. Blain's does not discriminate against applicants or employees on the basis of race, religion, color, sex (including pregnancy and sexual harassment), sexual orientation, gender identity, national origin, age, marital status, disability, military or veteran status, or any applicable legally protected status. Our goal is to continue to be recognized as an employer of choice and we have received Forbes Best Mid-Sized company to work for an unprecedented 7 years in a row.