Small Business Relationship Banker

US Bank; Lancaster (CA); On-site; USD 70,000 - 100,000; Full time

Benefits offered by this job

Healthcare

Life Insurance

Disability

Parental Leave

401(k)

Paid Vacation

Paid Holidays

Adoption Assistance

Sick Leave

Job summary

U.S. Bank is hiring a Small Business Relationship Banker to serve as the primary SB Banking partner for assigned branches. You will provide tailored financial solutions to small businesses with revenue between $500K and $2.5M, and engage in proactive outreach to deepen client relationships.

You will collaborate with branch teams and other lines, manage opportunities through CRM, and translate cash-flow dynamics into actionable guidance to help clients grow while maintaining risk controls.

Qualifications

• Bachelor's degree in business, Accounting, Finance, or equivalent experience.
• Three or more years of customer service, consultative sales, networking, prospecting, and/or small-business banking experience.
• National Mortgage Licensing Service registration under SAFÉ Act/Reg Z with a clean record.

Responsibilities

• Serve as the primary Small Business Banking partner for assigned branches and relationships.
• Provide comprehensive financial solutions to small businesses with annual revenues between $500K and $2.5 million.
• Prospect outside the bank and perform consultative selling to grow revenue and hit targets.
• Collaborate with branch teams, centers of influence, clients, and other business lines; maintain CRM discipline.
• Translate financial data and cash-flow dynamics into practical guidance and recommendations.

Skills

Customer service

Consultative sales

Networking

Prospecting

Relationship management

Education

Bachelor's degree

NMLS registration

Job description

Job Description

Responsible for demonstrating excellent customer service in accordance with the U.S. Bank Core Values while serving as the primary Small Business Banking partner for assigned branches and relationships and providing comprehensive financial solutions to small businesses with annual revenues between $500K and $2.5 million. Typically supporting two to three branch locations, the Small Business Relationship Banker acts as a dedicated resource for branch teams, helping to address complex small business client needs and opportunities. The Small Business Relationship Banker builds and deepens client relationships through proactive outreach, structured discovery, consultative selling, and disciplined follow-through. The role translates financial information, cash-flow dynamics, client goals, operating cycle considerations, and risk indicators into practical guidance and solution recommendations.

This job requires outside prospecting and sales activities to grow revenue and achieve assigned financial targets and growth goals. The banker identifies stated and unstated client priorities, aligns products and services to growth, efficiency, and risk objectives, and clearly articulates value, trade-offs, and next steps. Solutions may include business deposit products, lending and credit products, treasury management, payment solutions, business credit cards, digital tools, cash-flow tools, and other appropriate small-business solutions.

The role actively develops internal and external relationships, collaborates with branch partners, centers of influence, clients, and other business line partners, and maintains relationship ownership and coordination through handoff, decision, follow-up, activation, usage, and demonstrated client value. Through regular engagement with assigned branches, the banker shares referral outcomes, successful sales and service practices, and insights on newly established small business relationships to strengthen partnership effectiveness and client growth opportunities. The banker balances acquisition, deepening, and service while maintaining strong CRM discipline and responsible banking practices.

Required Qualifications

• Bachelor's degree in business, Accounting, Finance, or equivalent experience and job-related experience
• Three or more years of customer service, consultative sales, networking, prospecting, and/or small-business banking experience
• National Mortgage Licensing Service registration under the terms of the S.A.F.E. Act of 2008 and Regulation Z and ongoing compliance with all legal or regulatory registration requirements, including maintaining a satisfactory criminal and credit record

Desired Qualifications

• Demonstrates excellent customer service in accordance with the U.S. Bank Core Values and provides comprehensive financial solutions to small businesses with annual revenues between $500K and $2.5 million
• Demonstrates strong written and verbal communication skills and can convey business recommendations in an effective manner
• Understands banking operations, product knowledge, sales, new business development, customer service and relationship management, community relations, pipeline management, and responsible banking practices

Compensation

Total compensation includes base compensation in addition to eligibility for incentives based on the employee's production under the applicable incentive plan.

If there's anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants.

Benefits

• Healthcare (medical, dental, vision)
• Basic term and optional term life insurance
• Short-term and long-term disability
• Pregnancy disability and parental leave
• 401(k) and employer-funded retirement plan
• Paid vacation (from two to five weeks depending on salary grade and tenure)
• Up to 11 paid holiday opportunities
• Adoption assistance
• Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law

Review our full benefits available by employment status here.