Small Business Relationship Banker

U.S. Bank; Hollister (CA); On-site; USD 52,000 - 63,000; Full time

Benefits offered by this job

Healthcare (medical)

Dental

Vision

Life insurance

Disability insurance

Parental leave

401(k)

Paid vacation

Paid holidays

Adoption assistance

Sick leave

Job summary

U.S. Bank is seeking a Small Business Relationship Banker to serve as the primary partner for assigned branches, delivering proactive, client-focused financial guidance and tailored solutions for small businesses with revenues between $500K and $2.5M.

You will develop relationships through discovery, consultative selling, and disciplined follow-through while collaborating with branch teams to grow revenue and manage risk.

Qualifications

• Bachelor’s degree in business, Accounting, Finance, or equivalent experience and job-related experience.
• Three or more years of customer service, consultative sales, networking, prospecting, and/or small-business banking experience.
• National Mortgage Licensing Service registration under the S.A.F.E. Act of 2008 and Regulation Z, with ongoing compliance requirements.
• Bilingual desired qualifications and ability to convey business recommendations clearly.
• Understands banking operations, product knowledge, sales, new business development, and relationship management.

Responsibilities

• Serve as the primary Small Business Banking partner for assigned branches and relationships.
• Provide comprehensive financial solutions to small businesses with annual revenues between $500K and $2.5 million.
• Develop client relationships through proactive outreach, discovery, consultative selling, and disciplined follow-through.

Skills

Customer service

Consultative sales

Networking

Prospecting

Relationship management

Communication skills

Education

Bachelor's degree in business, Accounting, Finance, or equivalent experience

Job description

At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at—all from Day One.

Job Description

Responsible for demonstrating excellent customer service in accordance with the U.S. Bank Core Values while serving as the primary Small Business Banking partner for assigned branches and relationships and providing comprehensive financial solutions to small businesses with annual revenues between $500K and $2.5 million. Typically supporting two to three branch locations, the Small Business Relationship Banker acts as a dedicated resource for branch teams, helping to address complex small business client needs and opportunities. The Small Business Relationship Banker builds and deepens client relationships through proactive outreach, structured discovery, consultative selling, and disciplined follow-through. The role translates financial information, cash-flow dynamics, client goals, operating cycle considerations, and risk indicators into practical guidance and solution recommendations. This job requires outside prospecting and sales activities to grow revenue and achieve assigned financial targets and growth goals. The banker identifies stated and unstated client priorities, aligns products and services to growth, efficiency, and risk objectives, and clearly articulates value, trade-offs, and next steps.

Solutions may include business deposit products, lending and credit products, treasury management, payment solutions, business credit cards, digital tools, cash-flow tools, and other appropriate small-business solutions. The role actively develops internal and external relationships, collaborates with branch partners, centers of influence, clients, and other business line partners, and maintains relationship ownership and coordination through handoff, decision, follow-up, activation, usage, and demonstrated client value. Through regular engagement with assigned branches, the banker shares referral outcomes, successful sales and service practices, and insights on newly established small business relationships to strengthen partnership effectiveness and client growth opportunities. The banker balances acquisition, deepening, and service while maintaining strong CRM discipline and responsible banking practices.

Required Qualifications

• -Bachelor’s degree in business, Accounting, Finance, or equivalent experience and job-related experience
• -Three or more years of customer service, consultative sales, networking, prospecting, and/or small-business banking experience
• -National Mortgage Licensing Service registration under the terms of the S.A.F.E. Act of 2008 and Regulation Z and ongoing compliance with all legal or regulatory registration requirements, including maintaining a satisfactory criminal and credit record
• -Bilingual Desired Qualifications:
• -Demonstrates excellent customer service in accordance with the U.S. Bank Core Values and provides comprehensive financial solutions to small businesses with annual revenues between $500K and $2.5 million
• -Demonstrates strong written and verbal communication skills and can convey business recommendations in an effective manner
• -Understands banking operations, product knowledge, sales, new business development, customer service and relationship management, community relations, pipeline management, and responsible banking practices

Compensation

Total compensation includes base compensation in addition to eligibility for incentives based on the employee’s production under the applicable incentive plan.

The salary range reflects figures based on the primary location, which is listed first. The actual range for the role may differ based on the location of the role. In addition to salary, U.S. Bank offers a comprehensive benefits package, including incentive and recognition programs, equity stock purchase 401(k) contribution and pension (all benefits are subject to eligibility requirements).

Pay Range: $37.56 - 45.90

Benefits

• Healthcare (medical, dental, vision)
• Basic term and optional term life insurance
• Short-term and long-term disability
• Pregnancy disability and parental leave
• 401(k) and employer-funded retirement plan
• Paid vacation (from two to five weeks depending on salary grade and tenure)
• Up to 11 paid holiday opportunities
• Adoption assistance
• Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law

Review our full benefits available by employment status here.

U.S. Bank is an equal opportunity employer. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, and other factors protected under applicable law.

E-Verify U.S. Bank participates in the U.S. Department of Homeland Security E-Verify program in all facilities located in the United States and certain U.S. territories. The E-Verify program is an Internet-based employment eligibility verification system operated by the U.S. Citizenship and Immigration Services. Learn more about the E-Verify program.

Posting may be closed earlier due to high volume of applicants.

At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at—all from Day One.