Small Business Loan Closer

Fifth Third Bank, National Association; Ohio; Hybrid; USD 48,000 - 96,000; Full time

Job summary

Fifth Third Bank is seeking a Small Business Loan Closer to guide clients and professional teams through the closing phase of the lending process. You will manage a pipeline of deals, explain closing conditions clearly, and coordinate with clients, advisors, and legal teams to ensure timely, accurate funding and a superior customer experience.

The role requires strong knowledge of lending guidelines, excellent communication, and the ability to work cross-functionally to meet risk and policy

Qualifications

• Bachelor’s degree or equivalent work experience; 2–3 years in lending.
• Deep knowledge of lending guidelines, underwriting and closing procedures.
• Excellent written and verbal communication skills.
• Strong organization and prioritization abilities.
• Experience in Closing, Sales, Finance, or CRE; Construction PM preferred.
• PC proficiency with Windows apps (Outlook, Word, Excel, PowerPoint).

Responsibilities

• Lead pipeline in closing stage with complex, multi-facility deals; act with minimal oversight.
• Explain closing conditions and required documents for lending decisions.
• Coordinate with clients and partners to fulfill closing conditions (e.g. leases, agreements).
• Monitor funding timing and ensure quality while adhering to risk policies.

Skills

Communication skills

Organizational skills

Teamwork

Attention to detail

Analytical thinking

Customer service mindset

Education

Bachelor’s Degree or equivalent work experience

Tools

Outlook

Word

Excel

PowerPoint

Job description

GENERAL FUNCTION:

The Small Business Loan Closer is responsible for guiding clients and their respective professional services teams through the fulfillment cycle of the lending process. Responsible for leading the team in reviewing and validating deal structures for all small business lines. Accountable for providing accurate, clear, and concise information, and a superior lending experience for external clients through multi-channel interactions. Primary loan facilitator in an external facing capacity to ensure work-flow deadlines and service level agreements are met. Responsible and accountable for risk by openly exchanging ideas and opinions, elevating concerns, and personally following policies and procedures as defined. Accountable for always doing the right thing for customers and colleagues and ensures that actions and behaviors drive a positive customer experience. While operating within the Bank's risk appetite, achieves results by consistently identifying, assessing, managing, monitoring, and reporting risks of all types.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Actively manage a pipeline of active deals in the closing stage including complex structures and multi-facility transactions with minimal oversight.
• Fluently articulate the purpose and requirements of loan closing conditions; explain products and policies in a clear, concise manner to ensure understanding of documents needed for a lending decision.
• Interactively work with clients on procedures to fulfill closing conditions; provide basic technical support and guidance as needed.
• Work closely with client advisors/partners to obtain information required to satisfy closing conditions (e.g. leases, sale agreements, bank statements).
• Effectively communicate to all stakeholders to manage funding timing expectations; maintain high level of customer service by communicating with designated parties in a timely manner ensuring all information is delivered professionally and accurately.
• Review, evaluate, and analyze documents; work independently to research and resolve issues or answer questions that often involve interpretation of policies and procedures; ensure accurate, complete, and timely execution; consistently meet all quality and adherence standards.
• Collaborate with Provide stakeholders on the closing diligence review process to ensure loans are collateralized properly and funded efficiently.
• Coordinate commercial real estate closings with designated legal counsel, diligence providers, and title/escrow offices.

SUPERVISORY RESPONSIBILITIES:

None

MINIMUM KNOWLEDGE, SKILLS AND ABILITIES REQUIRED:

• Bachelor’s Degree or equivalent work experience preferred 2-3 years of related experience
• In-depth knowledge of lending guidelines, underwriting and closing procedures; ability to identify actionable items while reviewing detailed and complex documents
• Excellent written and verbal communication skills
• Demonstrated organization and prioritization skills
• Prior experience in Closing, Sales, Finance or Commercial Real Estate; experience in Practice Finance or Construction project management preferred
• PC proficient in Windows based software programs (Outlook, Word, Excel, PowerPoint)
• Ability to analyze policies, procedures and guidelines and make recommendations that maximize productivity while adhering to risk guidelines
• Demonstrated teamwork, collaboration and customer service skills

Small Business Loan Closer Total Base Pay Range 48,100.00 - 96,200.00 USD Annual

At Fifth Third, we understand the importance of recognizing our employees for the role they play in improving the lives of our customers, communities and each other. Our Total Rewards include comprehensive benefits and differentiated compensation offerings to give each employee the opportunity to be their best every day. The base salary for this position is reflective of the range of salary levels for all roles within this pay grade across the U.S. Individual salaries within this range will vary based on factors such as role, relevant skillset, relevant experience, education and geographic location. In addition to the base salary, this role is eligible to participate in an incentive compensation plan, with any such payment based upon company, line of business and/or individual performance.

Our extensive benefits programs are designed to support the individual needs of our employees and their families, encompassing physical, financial, emotional and social well-being. You can learn more about those programs on our 53.com Careers page at: https://www.53.com/content/fifth-third/en/careers/benefits.html or by consulting with your talent acquisition partner.

LOCATION -- Virtual, Ohio 00000

Attention search firms and staffing agencies: do not submit unsolicited resumes for this posting. Fifth Third does not accept resumes from any agency that does not have an active agreement with Fifth Third. Any unsolicited resumes – no matter how they are submitted – will be considered the property of Fifth Third and Fifth Third will not be responsible for any associated fee.

Fifth Third Bank, National Association is proud to have an engaged and inclusive culture and to promote and ensure equal employment opportunity in all employment decisions regardless of race, color, gender, national origin, religion, age, disability, sexual orientation, gender identity, military status, veteran status or any other legally protected status.