Small Business Growth Partner

U.S. Bank; Chandler (AZ); On-site; USD 80,000 - 98,000; Full time

Benefits offered by this job

Healthcare

Life insurance

Disability

Parental leave

401(k)

Job summary

U.S. Bank in the United States is seeking a Small Business Relationship Manager with NMLS to deliver excellent customer service and provide comprehensive financial solutions to SMB clients with revenues between $500K and $5M.

The role deepens existing relationships and develops new opportunities through business development activities. You will combine digital tools with personal connection, maintain a portfolio, and partner across underwriting, portfolio management, and internal teams to grow

Qualifications

• Bachelor’s degree or equivalent work experience.
• Three to four years of experience in relationship banking.
• NMLS registration under SAFE Act and Regulation Z is required.
• Strong analytical, customer-service and relationship-building skills.

Responsibilities

• Prospect for new small business clients and deepen existing relationships to drive year-over-year revenue growth, loan production, deposits, and broader relationship value.
• Conduct discovery conversations to understand each client’s business, goals, financial needs, credit profile, and growth opportunities.
• Serve as the primary point of contact for small business clients and recommend appropriate solutions across loans, deposits, cash management, and other core banking products.
• Design and structure financial solutions aligned to client objectives, credit standards, portfolio quality expectations, and responsible banking practices.
• Manage portfolio performance and credit quality by monitoring market trends, identifying developing risk indicators, and applying sound underwriting judgment.
• Partner with underwriting, portfolio management, and internal teams to support timely reporting, responsive portfolio management, and effective client outcomes.
• Address client concerns and coordinate across business lines, engaging additional specialists as needed to deliver integrated solutions.
• Build relationships in the community, engage with local organizations, and identify business development opportunities that increase visibility and support community impact.

Skills

Consultative selling

Financial analysis

Relationship management

Education

Bachelor’s degree

Job description

U.S. Bank in the United States is seeking a Small Business Relationship Manager with NMLS to deliver excellent customer service and provide comprehensive financial solutions to SMB clients with revenues between $500K and $5M.

The role deepens existing relationships and develops new opportunities through business development activities. You will combine digital tools with personal connection, maintain a portfolio, and partner across underwriting, portfolio management, and internal teams to grow