Small Business Banking Relationship Specialist

Fulton Financial; Reading (Berks County); On-site; USD 31,000 - 51,000; Full time

Benefits offered by this job

Medical plans

401(k) with employer match

Paid time off

Education assistance

Job summary

Fulton Bank in Reading, PA seeks a Financial Center Relationship Specialist to serve individuals and small business clients. Based at the Muhlenberg financial center, this full-time role focuses on delivering service and tailored financial solutions while collaborating with the branch team.

You will build relationships, drive proactive sales, and use the CRM to promote deposits, lending, and digital tools, maintaining compliance and high standards of customer care.

Qualifications

• 3 or more years demonstrated sales experience.
• 3 or more years customer service experience.
• 2 or more years prior banking experience (preferably to include Small Business).

Responsibilities

• Manage a portfolio of small business customers as primary contact and identify tailored solutions.
• Drive proactive sales conversations and cross-sell to meet sales goals.
• Promote banking solutions via CRM to enhance service experience.
• Maintain compliance with regulations and Fulton policies.
• Adapt to varying branch traffic and tasks while delivering strong customer satisfaction.

Skills

Pro-active and result oriented

Collaborative

Excellent communication

Small business sales

Education

High School Diploma or equivalent

Associate Degree or equivalent experience

Tools

CRM system

Job description

Fulton Bank in Reading, PA seeks a Financial Center Relationship Specialist to serve individuals and small business clients. Based at the Muhlenberg financial center, this full-time role focuses on delivering service and tailored financial solutions while collaborating with the branch team.

You will build relationships, drive proactive sales, and use the CRM to promote deposits, lending, and digital tools, maintaining compliance and high standards of customer care.