Slot Machine Technician: Fast-Paced Casino Maintenance

Lucky Star Casino; Oklahoma; On-site; USD 25,000 - 39,000; Full time

Job summary

The Lucky Star Casino is seeking a maintenance technician to perform maintenance and repairs on electronic slot-related equipment, installs, moves, removes and modifies stands, signage and machines. Adherence to the Lucky Star employee handbook and gaming machine policies and NIGC standards is required.

Shifts include mornings, afternoons and evenings, with work across Monday through Sunday. You will diagnose issues, coordinate with vendors, document machine status, and deliver STAR treatment to

Qualifications

• Must pass pre-employment drug test.
• Must maintain valid Cheyenne-Arapaho Gaming License.
• Minimum six months working experience.
• Basic verbal and written communication skills.

Responsibilities

• Maintain and report problems with electronic gaming machines and systems, to include server, dollar bill acceptor, printer, locks and point of sale units.
• Maintain cash-out ticket paper inventory.
• Process Jackpot payouts & Title 31 requirements. Reset machines.
• Process Jackpot paperwork and submit to cage, unless performing removals or installs.
• Resolve payout/last games played issues as well as other customer disputes.
• Notify vendors of work needing to be completed.
• Complete supporting documents/logs for gaming machines that are brought on/off line.
• Must assist and exhibit STAR treatment to all customers, co-workers and vendors.
• Other duties as assigned by supervisor.

Skills

Verbal communication

Written communication

Basic problem-solving

Job description

The Lucky Star Casino is seeking a maintenance technician to perform maintenance and repairs on electronic slot-related equipment, installs, moves, removes and modifies stands, signage and machines. Adherence to the Lucky Star employee handbook and gaming machine policies and NIGC standards is required.

Shifts include mornings, afternoons and evenings, with work across Monday through Sunday. You will diagnose issues, coordinate with vendors, document machine status, and deliver STAR treatment to