Slot Attendant

CLIFF CASTLE CASINO HOTEL; United States; On-site; USD 21,000 - 30,000; Full time

Job summary

Cliff Castle Casino Hotel is seeking a flexible team member to perform guest service tasks on the casino floor, including hand pays, TITO redemptions, and minor repairs. The role requires working in a smoking-allowed environment and availability for all shifts, including weekends and holidays.

Candidates should be comfortable with basic math, possess computer skills for Oasis and KAI systems, and meet eligibility to work in the United States.

Qualifications

• Fast-paced environment experience.
• Ability to convert credit values to monetary values.
• Must be able to pass a basic math test.

Responsibilities

• Perform hand pays and TITO redemptions.
• Make change for guests and complete tax forms.
• Monitor gaming floor and assist with cleanliness.

Skills

Customer service

Basic math

Computer skills

Education

HS Diploma

Tools

Oasis Casino Management System

KAI Management System

Job description

POSITION SUMMARY: Monitors assigned area, verifies and pays jackpots, redeems TITO tickets for guests. Performs minor slot machine repairs and completes tax forms. Position requires working in an environment where smoking is permitted. Must be comfortable with exposure to smoke while performing job duties.

ESSENTIAL DUTIES: Specific areas of responsibility including, but not limited to:

- Performs hand pays, TITO redemptions and makes change for guests.

- Properly completes tax forms.

- Monitors all areas of gaming floor and assists with keeping it clean and clear of debris.

- Assesses machine problems and performs minor repairs & maintenance.

- Assists other departments with guest service, including serving non-alcoholic beverages.

- Ensures compliance with all gaming regulations and ordinances.

- Responsible for the safeguarding and balancing of assigned bank impress.

- Performs other duties as assigned.

Qualifications

QUALIFICATIONS (Indicate if Qualification is Required or Preferred):

Opportunities for Internships, Apprenticeships, and Coordinated Work Study programs may be available in lieu of formal education and work experience requirements for this position for enrolled members of the Yavapai-Apache Nation.

- Required Education: N/A Preferred Education: HS DIPLOMA

- Work Experience: N/A

- Knowledge, Skills, and Abilities:

Work in a fast-paced environment.

- Knowledge with computers to perform assigned tasks with Oasis Casino Management System and KAI Management System.

- Pass a basic math test.

- Must be able to convert credit values to monetary values.

- Professional Licenses & Certifications Requirements: N/A

- Must be 18+ years old and be available for all shifts, including weekends and holidays.

- Must be eligible to work in the U.S. and pass a drug test and background check for an AZ Gaming License.

- Must adhere to all Cliff Castle Casino Hotel policies and procedures.

- Must be committed to providing exceptional guest service through a welcoming, friendly, and professional environment. Aim to exceed guest expectations with attentive, personalized service and prompt responses and resolution.