Slot Attendant

Havasu Landing Resort; California (MO); On-site; USD 17,047 - 24,280; Full time

Job summary

Havasu Landing Resort is seeking a full-time Slot Attendant in California. The role involves providing excellent customer service to casino guests and ensuring jackpots are attended to promptly. Candidates should be 21 years or older and have a high school diploma or GED.

The position requires lifting heavy items, maintaining slot machine functionality, and conducting minor repairs. A positive attitude and excellent coordination are essential for this role. The pay rate is $15.00/hr.

Qualifications

• Must be 21 years of age or older.
• No felony convictions are allowed.
• Ability to lift 60 pounds repeatedly.
• Good manual dexterity and finger coordination.

Responsibilities

• Provide excellent customer service for casino guests.
• Ensure that jackpots are attended to quickly.
• Maintain minimum machine downtime on the slot floor.
• Conduct minor technical repairs on slot machines.

Skills

Customer service

Technical repairs

Excellent hand-eye coordination

Education

High school diploma or GED

Job description

Slot Attendant (Havasu Lake, CA; Lake Havasu)

INDIAN PREFERENCE POLICY: Preference in filling vacancies is given to qualified Indian candidates in accordance with the Indian Preference Act of 1934 (Title 25, USC. Section 472)

POSITION: Slot Attendant
DEPARTMENT: Slots
REPORTS TO: Slot Director

DUTIES AND RESPONSIBILITIES

• Provide excellent customer service for the Casino guests
• Ensure jackpots are attended to quickly
• Maintain minimum machine downtime on the slot floor
• Be friendly and courteous to guests at all times
• Attend to jackpot and hopper fills as per procedures
• Ensure all equipment functions properly and efficiently
• Report any malfunctions immediately
• Address coin jams in the hopper and coin comparator immediately
• Conduct minor technical repairs
• Know all machine instructions and codes
• Answer calls for assistance from customers promptly
• Perform additional duties such as serving drinks to players
• Perform any and all other duties as assigned

QUALIFICATIONS

• 21 years of age or older
• No felony convictions
• Submit to a pre‑employment drug test and qualify for gaming license
• High school diploma or GED preferred
• Previous slot and customer service experience preferred
• Stand, walk for long periods up to 4 hours at a time
• Lift 60 pounds repeatedly and assist in lifting 200 pounds on occasion
• No color blindness
• Good finger and manual dexterity, including frequent grasping, bending, and reaching
• Perform repetitive motions, with excellent hand‑eye coordination

PUBLIC RELATIONS

Important attributes of any employee of the Havasu Landing Casino and Hotel include personal appearance and public relations. Each employee is expected to be well‑informed about the casino, pleasant, courteous, cooperative, and to act in a manner that commands respect from co‑workers and all other personnel. An optimistic attitude, patience, and tolerance will help the employee in nearly all situations at the casino.

DISCLAIMER

The above statements describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of personnel so classified.

This is a non‑management position. This is a full‑time position. Pay Rate: $15.00/hr (tipped position)