Sleep Solutions Specialist

Mattress Firm; Barrington (IL); On-site; USD 20,664,000 - 28,930,000; Full time

Job summary

Mattress Firm is seeking a Sleep Expert to guide customers through a personalized, consultative sales experience in our showroom. You will learn the full range of sleep products and confidently explain features, benefits, and financing options to help customers discover their ideal sleep solutions.

You’ll build lasting relationships, contribute to sales goals, and participate in ongoing training with clear career paths in a leading retail brand.

Qualifications

• Customer-facing communication and empathy are essential.
• Strong listening and problem-solving abilities.

Responsibilities

• Guide customers through a consultative sales process to find their ideal sleep solutions.
• Explain features, benefits, and financing options for mattresses, pillows, bed frames, and bedding.
• Build lasting relationships and help achieve sales goals while maintaining an inviting showroom.

Skills

Customer empathy

Communication

Sales skills

Job description

Mattress Firm is seeking a Sleep Expert to guide customers through a personalized, consultative sales experience in our showroom. You will learn the full range of sleep products and confidently explain features, benefits, and financing options to help customers discover their ideal sleep solutions.

You’ll build lasting relationships, contribute to sales goals, and participate in ongoing training with clear career paths in a leading retail brand.