Sleep Expert - Sales

Mattress Firm Inc.; Santa Barbara (CA); Sur place; USD 59 000 - 72 000; Plein temps

Avantages offerts par ce poste

401(k) with employer matching

Mental health and life resources

Medical, dental, prescription, and viz

Get paid on-demand

Base pay or uncapped commission

Employee discounts on Mattress Firm睡眠製

Résumé du poste

Mattress Firm in Santa Barbara, CA seeks a Sleep Expert to elevate the customer in-store experience as a trusted sleep authority. You will help customers find the dream mattress using product knowledge and digital tools, delivering an engaging omnichannel journey that keeps the customer at the center.

Responsibilities include driving sales, maintaining relationships post-purchase, and leveraging social media for brand growth.

Qualifications

• Strong customer service and selling skills.
• Ability to explain product benefits clearly and persuasively.
• Comfort with using digital tools to assist sales.
• Experience with CRM and in-store POS systems is a plus.

Responsabilités

• Assist customers in selecting the right mattress and accessories.
• Maintain an engaging and customer-centric in-store environment.
• Drive sales performance and KPIs while upholding company values.
• Manage post-purchase follow-up (delivery reminders, issues).
• Stay aware of competitors and leverage social media to boost brand awareness.

Connaissances

Customer service

Sales skills

Communication

CRM software

Outils

POS system

Description du poste

Helping people sleep well so they live well is at the core of what we do.

The right mattress matters, and so does the right career.

Our Sleep Experts® are at the heart of what we do: helping customers find their dream mattress and get better sleep.

By joining our team, you’ll get to know everything sleep and help us create an exceptional in-store experience.

This isn’t your typical retail job - achieve your financial dreams with uncapped commissions and a 401(k) match.

Job Details

The Sleep Expert will elevate and enhance the customer's in-store experience by being a trusted sleep authority and offering best-in-class products. Experts will execute Mattress Firm selling programs with the use of digital tools and support a seamless omnichannel experience to create a compelling and engaging environment that puts the customer at the center.

Create an environment where the customer is always at the center by cultivating strong relationships. Provide technical and product knowledge information to customers and serve as subject matter expert. Drive individual sales performance and KPIs while demonstrating company values and supporting company initiatives. Maintain customer relationships during and after purchase (resolve customer issues, send delivery reminders, etc.). Maintain awareness of the competition, advertisements and services offered by competitors. Leverage social media to positively impact brand awareness and increase sales.

Lift, push, or pull 50+ pounds.

CALIFORNIA RESIDENTS We will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the California Fair Chance Act, the City of Los Angeles Fair Chance Initiative for Hiring Ordinance, and the Los Angeles County Fair Chance Ordinance, where applicable.

Benefits Included

• Excellent career growth opportunities through on-the-job training and development programs
• 401(k) with employer matching
• Mental health and life resources
• Medical, dental, prescription, and vision plans
• Get paid on-demand
• Base pay or uncapped commission
• Employee discounts on Mattress Firm sleep products and accessories

Compensation

Competitive pay range of $58,500 to $72,000 per year * depending on qualifications and experience. For eligible Leadership and individual contributor roles, additional bonus opportunities may be available and awarded at the discretion of the Company. *Pay amount does not guarantee employment for any particular time.

Legal authorization to work in the United States

Legal authorization to work in the United States without the need for sponsorship. We require proof of eligibility to work in the United States.

EOE/Vet/Disability

EOE/Vet/Disability

Now don't fall asleep out there. The sooner that we receive your application, the sooner you are to the career of your dreams!

10/31/2026.

Mattress Firm is an equal employment opportunity employer and is committed to maintaining a non-discriminatory work environment and does not discriminate against any applicant or employee for employment based on race, color, religion, sex, national origin, age, disability, veteran status, marital status, sexual orientation, gender identity, or any other characteristic protected by applicable law.

Mattress Firm is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation.

What gets us out of bed every morning? Helping people sleep well to live well.

As America's largest specialty mattress retailer, we’re committed to recruiting and hiring those who share our passion for making a difference every day. In just under 40 years, Mattress Firm has grown to more than 2,400 stores nationwide, supported by a team of more than 6,000 Sleep Experts® who’ve helped millions of people achieve better sleep.

Our common goal - to help others get great zzz's - unites us, no matter our differences.

It’s no surprise that we were named one of Newsweek’s Most Loved Workplaces of 2024! We are Mattress Firm. And this is what we wake up for.