Sleep Expert - Sales

Mattress Firm, Inc.; Naples (FL); Presencial; USD 59.000 - 72.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

401(k) with employer matching

Medical, dental, prescription, and a 1

Vision plans

Employee discounts on sleep products

Descripción de la vacante

Mattress Firm is seeking a Sleep Expert in Naples, FL to elevate the in-store experience as a trusted sleep advisor. You will provide product knowledge, support omnichannel service, and drive sales with uncapped commissions and a 401(k) match.

The role involves helping customers find their dream mattress and delivering exceptional service. The position is full-time with the potential for leadership opportunities and ongoing training.

Formación

• Bilingual Spanish preferred.
• Strong customer service and communication skills.
• Ability to learn and share product knowledge to help customers.

Responsabilidades

• Create an environment where the customer is at the center by building strong relationships.
• Provide technical and product knowledge to customers as a subject matter expert.
• Drive individual sales performance and KPIs while reflecting company values.
• Maintain customer relationships during and after purchase (delivery reminders, issue resolution).
• Monitor competitors and advertisements to stay informed.
• Leverage social media to boost brand awareness and sales.

Conocimientos

Bilingual Spanish

Customer service

Sales

Product knowledge

Descripción del empleo

## Sleep Expert - SalesApply: Naples, Florida: Full time: Posted 11 Days Ago: End Date: November 19, 2026 (19 days left to apply): JR-P0063231**Bilingual - Spanish (Preferred)****IMPORTANT NOTICE FOR INTERNAL APPLICANTS ONLY:**Internal applicants MUST apply to the internal job posting through the Mattress Firm Workday system. To view the list of current internal Job Postings, type “Jobs Hub” into the Workday search bar and click on the link. If you are unable to view the job posting, don't hesitate to get in touch with your Talent Acquisition representative. **Is your current job a nightmare? Make it a dream job at Mattress Firm!** *Join Mattress Firm* *and have the job of your dreams!* Helping people sleep well so they live well is at the core of what we do. The right mattress matters, and so does the right career.Our Sleep Experts are at the heart of what we do: helping customers find their dream mattress and get better sleep. By joining our team, you’ll get to know everything sleep and help us create an exceptional in-store experience. This isn’t your typical retail job—achieve your financial dreams with uncapped commissions and a 401(k) match.**Job Details:**The Sleep Expert will elevate and enhance the customer's in-store experience by being a trusted sleep authority and offering best-in-class products. Experts will execute Mattress Firm selling programs with the use of digital tools and support a seamless omnichannel experience to create a compelling and engaging environment that puts the customer at the center.* Create an environment where the customer is always at the center by cultivating strong relationships.* Provide technical and product knowledge information to customers and serve as subject matter expert. 00* Drive individual sales performance and KPIs while demonstrating company values and supporting company initiatives.* Maintain customer relationships during and after purchase (resolve customer issues, send delivery reminders, etc.).* Maintain awareness of the competition, advertisements and services offered by competitors.* Leverage social media to positively impact brand awareness and increase sales.* Lift, push, or pull 50+ pounds. **Benefits Included:*** Excellent career growth opportunities through on-the-job training and development programs* 401(k) with employer matching* Mental health and life resources* Medical, dental, prescription, and vision plans* Get paid on-demand* Base pay or uncapped commission* Employee discounts on Mattress Firm sleep products and accessories **Compensation:**Competitive pay range of $59,000-$72,000 per year \\* depending on qualifications and experience. For eligible Leadership and individual contributor roles, additional bonus opportunities may be available and awarded at the discretion of the Company.*\\*Pay amount does not guarantee employment for any particular time.* Legal authorization to work in the United States without the need for sponsorship. We require proof of eligibility to work in the United States. EOE/Vet/DisabilityNow don't fall asleep out there. The sooner that we receive your application, the sooner you are to the career of your dreams! Ready to apply? Mattress Firm is accepting applications until: 11/19/2026. **Diverse Candidates are Encouraged to Apply.**Mattress Firm is an equal employment opportunity employer and is committed to maintaining a non-discriminatory work environment and does not discriminate against any applicant or employee for employment based on race, color, religion, sex, national origin, age, disability, veteran status, marital status, sexual orientation, gender identity, or any other characteristic protected by applicable law. Mattress Firm is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation. **#LI-DNP**