Sleep Expert Sales

Mattress Firm; Menlo Park (CA); On-site; USD 60,000 - 72,000; Full time

Benefits offered by this job

401(k) match

Health insurance

Dental plan

Vision plan

Get paid on-demand

Uncapped commissions

Employee discounts

Job summary

Mattress Firm in Menlo Park, CA is seeking a Sleep Expert to elevate the in-store experience as a trusted sleep authority, helping customers find the right mattress and achieve better sleep. You will drive sales through uncapped commissions, use digital tools, and support a seamless omnichannel journey with the customer at the center.

Responsibilities include building relationships, delivering product knowledge, chasing KPIs, maintaining post-purchase follow-up, staying aware of competitors,

Responsibilities

• Create an environment where the customer is always at the center by cultivating strong relationships.
• Provide technical and product knowledge information to customers and serve as subject matter expert.
• Drive individual sales performance and KPIs while demonstrating company values and supporting company initiatives.
• Maintain customer relationships during and after purchase (resolve customer issues, send delivery reminders, etc.).
• Maintain awareness of the competition, advertisements and services offered by competitors.
• Leverage social media to positively impact brand awareness and increase sales.
• Lift, push, or pull 50+ pounds.

Job description

Helping people sleep well so they live well is at the core of what we do. The right mattress matters, and so does the right career.

Our Sleep Experts® are at the heart of what we do: helping customers find their dream mattress and get better sleep.

This isn’t your typical retail job—achieve your financial dreams with uncapped commissions and a 401(k) match.

Join Mattress Firm and have the job of your dreams!

Job Details:

The Sleep Expert will elevate and enhance the customer’s in-store experience by being a trusted sleep authority and offering best-in-class products. Experts will execute Mattress Firm selling programs with the use of digital tools and support a seamless omnichannel experience to create a compelling and engaging environment that puts the customer at the center.

• Create an environment where the customer is always at the center by cultivating strong relationships.
• Provide technical and product knowledge information to customers and serve as subject matterexpert.
• Drive individual sales performance and KPIs whiledemonstratingcompany values and supporting company initiatives.
• Maintain customer relationships during and after purchase (resolve customer issues, send delivery reminders, etc.).
• Maintain awareness of the competition,advertisementsand services offered by competitors.
• Leverage social media to positivelyimpactbrand awareness and increase sales.
• Lift, push,orpull 50+ pounds.

CALIFORNIA RESIDENTS

We will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the California Fair Chance Act, the City of Los Angeles Fair Chance Initiative for Hiring Ordinance, and the Los Angeles County Fair Chance Ordinance, where applicabe.

Benefits Included:

• Excellent career growth opportunities through on-the-job training and development programs
• 401(k) with employer matching
• Mental health and life resources
• Medical, dental, prescription, and vision plans
• Get paid on-demand
• Base pay or uncapped commission
• Employee discounts on Mattress Firm sleep products and accessories

Compensation:

Competitive pay range of $60,000 to $72,000 per year * depending on qualifications and experience. For eligible Leadership and individual contributor roles, additional bonus opportunities may be available and awarded at the discretion of the Company.

*Pay amount does not guarantee employment for any particular time.

Legal authorization to work in the United States without the need for sponsorship. We require proof of eligibility to work in the United States.

EOE/Vet/Disability

Diverse Candidates are Encouraged to Apply.

Mattress Firm is an equal employment opportunity employer and is committed to maintaining a non-discriminatory work environment and does not discriminate against any applicant or employee for employment based on race, color, religion, sex, national origin, age, disability, veteran status, marital status, sexual orientation, gender identity, or any other characteristic protected by applicable law. Mattress Firm is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation.

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