Sleep Expert - Sales

Mattress Firm Inc.; La Quinta (CA); On-site; USD 68,000 - 84,000; Full time

Benefits offered by this job

401(k) with employer matching

Employee discounts on Mattress Firm产品

Medical, dental, prescription, and and

Job summary

Mattress Firm Inc. is seeking a Sleep Expert to enhance the in-store experience by guiding customers to the right sleep solutions with expert product knowledge and top-tier customer service.

This role emphasizes selling programs and an omnichannel approach to engage customers, including post-sale follow-ups and delivery reminders. The Sleep Expert earns base pay plus uncapped commissions, with a 401(k) matching plan and comprehensive benefits.

Responsibilities

• Create an environment where the customer is always at the center by cultivating strong relationships.
• Provide technical and product knowledge information to customers and serve as subject matter expert.
• Drive individual sales performance and KPIs while demonstrating company values and supporting company initiatives.

Skills

Customer service

Sales

Job description

## Sleep Expert - SalesApplylocations: La Quinta, Californiatime type: Full timeposted on: Posted Todaytime left to apply: End Date: August 31, 2026 (30 days left to apply)job requisition id: JR-P0062781**IMPORTANT NOTICE FOR INTERNAL APPLICANTS ONLY:**Internal applicants MUST apply to the internal job posting through the Mattress Firm Workday system. To view the list of current internal Job Postings, type “Jobs Hub” into the Workday search bar and click on the link. If you are unable to view the job posting, don't hesitate to get in touch with your Talent Acquisition representative. **Is your current job a nightmare? Make it a dream job at Mattress Firm!** *Join Mattress Firm* *and have the job of your dreams!* Helping people sleep well so they live well is at the core of what we do. The right mattress matters, and so does the right career.Our Sleep Experts are at the heart of what we do: helping customers find their dream mattress and get better sleep. By joining our team, you’ll get to know everything sleep and help us create an exceptional in-store experience. This isn’t your typical retail job—achieve your financial dreams with uncapped commissions and a 401(k) match.**Job Details:**The Sleep Expert will elevate and enhance the customer's in-store experience by being a trusted sleep authority and offering best-in-class products. Experts will execute Mattress Firm selling programs with the use of digital tools and support a seamless omnichannel experience to create a compelling and engaging environment that puts the customer at the center.* Create an environment where the customer is always at the center by cultivating strong relationships.* Provide technical and product knowledge information to customers and serve as subject matter expert.* Drive individual sales performance and KPIs while demonstrating company values and supporting company initiatives.* Maintain customer relationships during and after purchase (resolve customer issues, send delivery reminders, etc.).* Maintain awareness of the competition, advertisements and services offered by competitors.* Leverage social media to positively impact brand awareness and increase sales.* Lift, push, or pull 50+ pounds.**CALIFORNIA RESIDENTS**We will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the California Fair Chance Act, the City of Los Angeles Fair Chance Initiative for Hiring Ordinance, and the Los Angeles County Fair Chance Ordinance, where applicable. **Benefits Included:*** Excellent career growth opportunities through on-the-job training and development programs* 401(k) with employer matching* Mental health and life resources* Medical, dental, prescription, and vision plans* Get paid on-demand* Base pay or uncapped commission* Employee discounts on Mattress Firm sleep products and accessories **Compensation:**Competitive pay range of $68,000 to $84,000 per year \* depending on qualifications and experience. For eligible Leadership and individual contributor roles, additional bonus opportunities may be available and awarded at the discretion of the Company.*\*Pay amount does not guarantee employment for any particular time.* Legal authorization to work in the United States without the need for sponsorship. We require proof of eligibility to work in the United States. EOE/Vet/DisabilityNow don't fall asleep out there. The sooner that we receive your application, the sooner you are to the career of your dreams! Ready to apply? Mattress Firm is accepting applications until: 08/31/2026. **Diverse Candidates are Encouraged to Apply.**