Sleep Expert

Mattress Firm, Inc; New Jersey; Sur place; USD 50 000 - 60 000; Plein temps

Avantages offerts par ce poste

On-the-job training and development

401(k) with employer matching

Mental health and life resources

Medical, dental, prescription, and vis

On-demand base pay or uncapped com

Employee discounts on sleep products

Résumé du poste

Mattress Firm is hiring Sleep Experts to guide customers in selecting the perfect mattress and create an outstanding in-store experience. You will use digital tools and selling programs to drive sales and demonstrate product knowledge, while maintaining relationships before and after purchase.

This role emphasizes achieving sales KPIs, staying informed about competitors, and leveraging social media to boost brand awareness.

Qualifications

• Customer-focused in-store experience.
• Ability to meet and exceed sales KPIs.
• Strong product knowledge of sleep products.

Responsabilités

• Elevate the in-store experience as a sleep authority.
• Sell mattresses using Mattress Firm selling programs and digital tools.
• Support an omnichannel experience for a seamless customer journey.
• Build durable customer relationships and follow up after purchase.
• Stay aware of competitors and market promotions.

Connaissances

Customer service

Sales

Product knowledge

Communication

Relationship-building

Outils

Digital tools

Description du poste

Join Mattress Firm and have the job of your dreams! Helping people sleep well so they live well is at the core of what we do. The right mattress matters, and so does the right career. Our Sleep Experts® are at the heart of what we do: helping customers find their dream mattress and get better sleep. By joining our team, you’ll get to know everything sleep and help us create an exceptional in-store experience. This isn’t your typical retail job—achieve your financial dreams with uncapped commissions and a 401(k) match.

Job Details:

The Sleep Expert will elevate and enhance the customer's in-store experience by being a trusted sleep authority and offering best-in-class products. Experts will execute Mattress Firm selling programs with the use of digital tools and support a seamless omnichannel experience to create a compelling and engaging environment that puts the customer at the center. Create an environment where the customer is always at the center by cultivating strong relationships. Provide technical and product knowledge information to customers and serve as subject matter expert. Drive individual sales performance and KPIs while demonstrating company values and supporting company initiatives. Maintain customer relationships during and after purchase (resolve customer issues, send delivery reminders, etc.). Maintain awareness of the competition, advertisements and services offered by competitors. Leverage social media to positively impact brand awareness and increase sales. Lift, push, or pull 50+ pounds.

Benefits Included:

• Excellent career growth opportunities through on-the-job training and development programs
• 401(k) with employer matching
• Mental health and life resources
• Medical, dental, prescription, and vision plans
• Get paid on-demand Base pay or uncapped commission
• Employee discounts on Mattress Firm sleep products and accessories

Competitive pay range of $50,000-60,000 per year (depending on qualifications and experience).

Legal authorization to work in the United States without the need for sponsorship. We require proof of eligibility to work in the United States.

EEO/Vet/Disability Now don't fall asleep out there.

Matress Firm is accepting applications until: 11/04/2026.

Diverse Candidates are Encouraged to Apply.

Mattress Firm is an equal employment opportunity employer and is committed to maintaining a non-discriminatory work environment and does not discriminate against any applicant or employee for employment based on race, color, religion, sex, national origin, age, disability, veteran status, marital status, sexual orientation, gender identity, or any other characteristic protected by applicable law.

Mattress Firm is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation.

What gets us out of bed every morning? Helping people sleep well to live well.

As America’s largest specialty mattress retailer, we’re committed to recruiting and hiring those who share our passion for making a difference every day.

In just under 40 years, Mattress Firm has grown to more than 2,400 stores nationwide, supported by a team of more than 6,000 Sleep Experts® who’ve helped millions of people achieve better sleep.

Our common goal—to help others get great zzz’s—unites us, no matter our differences.

It’s no surprise that we were named one of Newsweek’s Most Loved Workplaces of 2024!

We are Mattress Firm. And this is what we wake up for.