Skyline Café Cashier

Legends; Boston (MA); On-site; USD 30,000 - 50,000; Full time

Job summary

Join a dynamic team at a leading venue in Boston, where you'll play a crucial role in delivering exceptional guest experiences. As a Skyline Café Cashier, you'll be responsible for handling transactions, providing top-notch customer service, and ensuring a clean and welcoming environment. This role is perfect for individuals who thrive in fast-paced settings and are passionate about hospitality. With opportunities for growth and a supportive team culture, you'll be part of an exciting journey in the world of live entertainment. Embrace the chance to make a lasting impact and help create unforgettable moments for guests.

Benefits

Medical Insurance

Dental Insurance

Vision Insurance

401k Plan

Paid Vacation

Qualifications

• Must be at least 18 years old; 21+ preferred for alcohol service.
• Previous cashier or food service experience preferred.
• Familiarity with cash handling procedures.

Responsibilities

• Greet guests and answer questions about menu items.
• Operate the POS system and process payments accurately.
• Maintain cleanliness of the café and restock inventory.

Skills

Customer Service

Cash Handling

Multitasking

Communication Skills

Team Collaboration

Education

High School Diploma

Tools

Point-of-Sale (POS) System

Job description

Two powerhouse companies have joined forces to redefine excellence in sports, entertainment, and live events. Together, we combine unmatched expertise with a global reach, offering end-to-end solutions – from venue development and event booking to revenue strategy and hospitality.

Legends brings a 360-degree, data-driven approach across Global Partnerships, Hospitality, Merchandise, and Attractions, working with top-tier clients to deliver exceptional experiences.

ASM Global, the world leader in venue management and live event production, oversees 350+ iconic venues stadiums, arenas, conventions centers and theaters.

Our organization is committed to building an inclusive, innovative environment where differences drive solutions that benefit our team members, guests, and partners. Guided by our values of respect, integrity, and accountability, we create a workplace where everyone can succeed. Are you ready to be part of the team that is transforming live entertainment? Join us to make legends happen!

THE VENUE

View Boston, which encompasses the top three floors of the Prudential Tower, features immersive experiential exhibits and a bistro on the 50th floor, an indoor/outdoor cocktail lounge with a 360-degree outdoor viewing deck on the 51st floor, and a double high (24-foot) indoor viewing space on the 52nd floor. View Boston was designed with the adventurer in mind and was created to be an attraction that welcomes locals, and domestic and international visitors, being the ideal stop as they begin their Boston experience. Whether they are interested in discovering famed institutions and coveted hidden gems through immersive interactive experiences or meeting friends for a sunset cocktail - their unforgettable Bostonian experience starts here. www.viewboston.com

THE ROLE

The Skyline Café Cashier will play a key role in delivering seamless guest experience, handling all transactions efficiently while maintaining a high-level customer service in a fast-paced environment.

ESSENTIAL DUTES AND RESPONSIBILITIES

• Guest Interaction: Greet guests warmly, answer questions about menu items, and provide recommendations for quick bites and beverage options.
• Transaction Processing: Operate the point-of-sale (POS) system, accurately process cash, credit, and mobile payments, and handle both food and alcohol purchases responsibly.
• Maintain Cleanliness & Order: Keep the café counter and surrounding areas neat and stocked with food, beverages, and supplies. Restock inventory as needed. Perform opening and closing duties including clean up, product storage, and trash removal.
• Compliance: Ensure proper ID verification when selling alcoholic beverages, adhering to all local Massachusetts alcohol serving standards.
• Team Collaboration: Work closely with the café team to keep service flowing smoothly, restocking items, and supporting the back-of-the-house staff as needed by preparing simple menu items.
• Guest Satisfaction: Deliver quick, courteous, and professional service to ensure a memorable experience for every guest.
• Perform other duties assigned by Food & Beverage Director and Management as needed.

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty with energy and enthusiasm. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION AND/OR EXPERIENCE

• All applicants must be at least 18 years of age. (21+ preferred for alcohol service)
• Previous cashier or food service experience, preferably in a fast-casual or grab & go setting.
• Familiarity with a POS System and basic cash handling procedures.

SKILLS AND ABILITIES

• Ability to interact with co-workers to assure compliance with company service standards.
• Ability to multitask in a fast paced, team orientated setting, maintaining attention to detail.
• Excellent communication and customer service skills. Fluent in English.
• Ability to lift and carry items weighing 10-30 pounds, occasionally 50 pounds, up and down stairs/ramps.
• Ability to work all events, including extended hours, nights, weekends, and holidays.
• Must have sufficient mobility to perform assigned production tasks including constant reaching, bending, stooping, wiping, pushing, and pulling for extended periods of time.
• Must meet state and local health requirements for food handlers and alcoholic beverage services.

COMPENSATION

Competitive salary, commensurate with experience, and a generous benefits package that includes medical, dental, vision, life and disability insurance, paid vacation, and 401k plan.

WORKING CONDITIONS

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

NOTE:

The essential responsibilities of this position are described under the headings above. They may be subject to change at any time due to reasonable accommodation or other reasons. Also, this document in no way states or implies that these are the only duties to be performed by the employee occupying this position.

Legends & ASM Global is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA Federal Contractor.

Qualifications

Skills

Preferred

Customer Service

Advanced

Behaviors

Preferred

Team Player

Team Player

: Works well as a member of a group

Enthusiastic

: Shows intense and eager enjoyment and interest

Detail Oriented

Detail Oriented

: Capable of carrying out a given task with all details necessary to get the task done well

Dedicated

Dedicated

: Devoted to a task or purpose with loyalty or integrity

Motivations

Preferred

Goal Completion

Goal Completion

: Inspired to perform well by the completion of tasks

Self-Starter

: Inspired to perform without outside help

Ability to Make an Impact

Ability to Make an Impact

: Inspired to perform well by the ability to contribute to the success of a project or the organization

Experience

Preferred

1-2 years:

1-2 years:

Previous cashier or food service experience, preferably in a fast-casual or grab & go setting.

Licenses & Certifications

Required

Alcohol Awareness

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.