Sky Room Bartender (Seasonal)

Accor; Long Beach (CA); On-site; USD 36,000 - 39,000; Full time

Benefits offered by this job

Discounted hotel rooms

Learning programs through Accor Academ

Growth opportunities within the brand

Job summary

Fairmont Breakers in Long Beach is seeking a skilled bartender/server to deliver exceptional guest experiences at a luxury hotel property. You will take orders, prepare and serve beverages, and ensure adherence to liquor laws.

The role requires experience in upscale hospitality, strong communication, and the ability to work in a fast-paced, guest-focused environment. Training programs and growth within the property are available.

Qualifications

• Previous customer service experience required preferably in upscale setting.
• Previous bartender experience required.
• Previous point of sale system experience preferred.
• Excellent communication and organizational skills.
• Strong interpersonal and problem-solving abilities.
• Highly responsible and reliable. Can work with minimal supervision.
• Ability to work well under pressure in a fast-paced environment.
• Ability to work cohesively with fellow colleagues as part of a small team and independently.
• Ability to focus attention on guest needs, remaining calm and courteous at all times.
• Able to work flexible hours, weekends, and holidays

Responsibilities

• Sell and service food and beverage, including taking orders and delivering items.
• Prepare beverages for guests and co-workers following recipes and guidelines.
• Ensure compliance with liquor laws.
• Maintain knowledge of menu and preparation techniques.
• Interact with guests to create a memorable experience.
• Close out paperwork thoroughly.
• Maintain bar area cleanliness and organization.
• Assist Managers and colleagues as needed

Skills

English proficiency

Customer service

Communication

Problem solving

Interpersonal skills

Reliability

Ability to work under pressure

Flexibility

Education

Server position training program

Must Pass Food, Beverage and Service Knowledge Quizzes

Experience in luxury environment

Experience in high-volume environment

Tools

POS system experience

Job description

Company Description

Fairmont Breakers is a beloved feature of the Long Beach skyline, a historic landmark with a character and soul of its own. Originally opened in the roaring twenties as a lavish hotel on the waterfront, Breakers was a sought-after destination for world-famous stars. Following an extensive renovation, Fairmont Breakers returns as Long Beach’s only luxury hotel, restoring one of California’s most storied properties to its original grandeur. It offers 185 boutique rooms and suites; a rooftop pool and terrace; an open-air rooftop lounge with views of the Pacific; a blissful two-story spa, wellness and fitness center; dining venues and bars including a live jazz club; and 10,000 square feet of indoor and outdoor function space. Whether exploring the comforts of elevated coastal Italian cuisine in Nettuno or dining among the stars with champagne and caviar in Sky Room, Fairmont Breakers aims to delight all of your senses with artful surroundings and innovative offerings from our culinary team.

Job Description

SUMMARY

To sell and service food and or beverage to include the order-taking and delivery of any food and or beverage items. To prepare beverages for guests and co-workers following Fairmont Breakers’ recipes and guidelines for preparation, presentation and accountability in a cost-efficient manner. To ensure compliance with all liquor laws. These tasks are to be handled in a friendly, courteous, helpful, timely and professional manner resulting in a very high level of guest satisfaction.

ESSENTIAL DUTIES AND RESPONSIBILITES

Include but are not limited to the following:

• To uphold the Fairmont Breakers values and mission statement while performing positional responsibilities.
• To adhere to company policy and procedures, as stated in the company handbook
• Consistently offer professional, friendly and engaging service
• Exceed guest expectations
• Extensive food, liquor, beer, wine and cocktail knowledge
• Prepare basic beverages for guest service up to and including basic cocktails
• Interact with guests in a way that makes them feel special
• Proper and friendly service when in contact with all guests
• Comply with liquor laws
• Maintain accountability, both personal and financial
• Control bar costs
• Maintain cleanliness and organization of bar prep area and bar
• Control cost and waste
• Close out paper work thoroughly
• Maintain extensive knowledge of menu, food preparation techniques
• Be pro-active by assisting co-workers
• Support and assist Managers
• Be proficient with all aspects and services of the property
• Be familiar with all food outlets and amenities within the property
• Be knowledgeable of general city information as well as hotel history
• Personal and financial accountability
• Be an ambassador for the department, the property and the brand
• Maintain regular and predictable attendance
• Other duties as assigned

Qualifications

QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Previous customer service experience required preferably in upscale setting
• Previous bartender experience required
• Previous point of sale system experience preferred
• Excellent communication and organizational skills
• Strong interpersonal and problem-solving abilities
• Highly responsible and reliable. Can work with minimal supervision
• Ability to work well under pressure in a fast-paced environment
• Ability to work cohesively with fellow colleagues as part of a small team and independently
• Ability to focus attention on guest needs, remaining calm and courteous at all times
• Able to work flexible hours, weekends, and holidays

EDUCATION and/or EXPERIENCE

• Successful completion of server position training program
• Must Pass Food, Beverage and Service Knowledge Quizzes
• Must have previous experience serving in a luxury environment
• Must have previous experience serving in a high-volume environment

LANGUAGE SKILLS

• Must speak and understand English
• Be able to read and write in English to facilitate communications

MATHEMATICAL SKILLS

• Cash handling skills are necessary
• Basic math skills

REASONING ABILITY

• Must be able to communicate clearly and listen attentively to guests, management and co-workers
• Must demonstrate use of good judgment

CERTIFICATES, LICENSES, REGISTRATIONS

• Must be able to obtain Food handlers certification
• Must be able to obtain TIPs or Alcohol Safety Certification

Additional Information

What is in it for you:

• Rate of pay: $26.50per hour plus gratuities
• Discounted hotel rooms and food & beverage rates to employees at our sister properties around the globe.
• We provide learning programs through our Academies to promote growth and development so that you can perform at your full potential.
• Opportunity to develop your talent and grow within your property and across the world!
• Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21 and WATCH

Accor is proud to be an Equal Opportunity Employer EOE/M/F/V/D.

We provide an environment of trust, respect, and integrity. A home away from home. Where diversity and inclusion are celebrated. Privacy and personal information are protected. Through Accor’s Employee Value Proposition, we ensure fair treatment and a workplace free from discrimination & harassment.

Our commitment to Diversity & Inclusion:

We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.We commit to a future where diverse identities are celebrated, and equitable and inclusive practices are woven into the fabric of everything we do as an organization.