SkillSpring CRED NYC Program Director

Hirebridge; New York (NY); On-site; USD 90,000 - 110,000; Full time

Job summary

SkillSpring, a program of The New Jewish Home, seeks a Program Director to lead the CRED NYC initiative across multiple sites in Manhattan & the Bronx. The role oversees daily operations, ensures DYCD compliance, and drives trauma-informed, equity-centered workforce development for youth facing barriers.

The position requires strong leadership of case managers, instructors, and partners, plus oversight of data systems and stakeholder reporting to support program impact and sustainability.

Responsibilities

• Lead the design, coordination, and execution of all CRED NYC program components, including outreach, healthcare training, career readiness, case management, clinical internships, and placement.
• Supervise and support a multidisciplinary team of case managers, training instructors, job developers, outreach specialists, and mental health professionals.
• Serve as the primary liaison to DYCD, ensuring compliance with all contractual requirements, performance benchmarks, and reporting standards.
• Oversee data systems, monitor participant progress, and drive quality improvement through regular review of metrics, case conferencing, and stakeholder feedback.
• Partner with SkillSpring’s Senior Director and TNJH’s Development, Finance, and HR teams to support program integration, fundraising, budgeting, and compliance.
• Cultivate and maintain strategic relationships with employer partners, training providers (including Lehman College), and community-based organizations such as East Side House Settlement and Fair Futures.
• Represent SkillSpring in high-level meetings with DYCD, TNJH leadership, elected officials, and funders; attend workforce convenings, peer learning networks, and CRED NYC cohort gatherings.
• Support curriculum development across key areas including trauma-informed practice, eldercare, professional skills, and participant empowerment.
• Contribute to strategic planning and fundraising by supporting proposal development and government grant renewals.
• Maintain a flexible schedule including occasional evenings and weekends to accommodate community outreach, employer engagement, and special events.
• Ensure a culturally responsive and inclusive environment for participants and staff.

Job description

Position: CRED NYC Program Director, SkillSpring

Location: Multiple Sites in Manhattan & the Bronx

Salary Range: $100,000 per annum

Reports To: SkillSpring Senior Director

About SkillSpring

SkillSpring, a workforce development program of The New Jewish Home, has supported New York City youth and young adults from under-resourced schools and communities in pursuing careers in health care since 2006. By training the next generation of high-quality, culturally competent health care professionals, SkillSpring generates excitement and enthusiasm for careers serving older adults.

Position Overview

The New Jewish Home’s SkillSpring program seeks a dynamic, mission-driven Program Director to lead the implementation of our Community Resources for Employment and Development Program (“CRED NYC”) Program. The Program Director will oversee all aspects of daily operations, supervise a multi-disciplinary team, serve as the primary liaison to the NYC Department of Youth and Community Development (DYCD), and ensure the program aligns with SkillSpring’s trauma-informed, equity-centered approach to workforce development. This full-time role requires experience managing workforce programs for young adults facing systemic barriers such as community violence, housing instability, and long-term unemployment.

Key Responsibilities

• Lead the design, coordination, and execution of all CRED NYC program components, including outreach, healthcare training, career readiness, case management, clinical internships, and placement.
• Supervise and support a multidisciplinary team of case managers, training instructors, job developers, outreach specialists, and mental health professionals.
• Serve as the primary liaison to DYCD, ensuring compliance with all contractual requirements, performance benchmarks, and reporting standards.
• Oversee data systems, monitor participant progress, and drive quality improvement through regular review of metrics, case conferencing, and stakeholder feedback.
• Partner with SkillSpring’s Senior Director and TNJH’s Development, Finance, and HR teams to support program integration, fundraising, budgeting, and compliance.
• Cultivate and maintain strategic relationships with employer partners, training providers (including Lehman College), and community-based organizations such as East Side House Settlement and Fair Futures.
• Represent SkillSpring in high-level meetings with DYCD, TNJH leadership, elected officials, and funders; attend workforce convenings, peer learning networks, and CRED NYC cohort gatherings.
• Support curriculum development across key areas including trauma-informed practice, eldercare, professional skills, and participant empowerment.
• Contribute to strategic planning and fundraising by supporting proposal development and government grant renewals.
• Maintain a flexible schedule including occasional evenings and weekends to accommodate community outreach, employer engagement, and special events.
• Ensure a culturally responsive and inclusive environment for participants and staff.