Job Title: Skills Trainer – Healthcare
Job Details: Location – Life House, Sheridan, WY 82801; Position Type – Part‑time Regular; Education Level – HS Equivalent/GED; Travel Percentage – Up to 25%; Job Shift – Variable; Classification – Non‑Exempt; Reports to – Program Director/Supervisor/Lead; Date – June 2025
Summary / Objective
The Skills Trainer will provide support, skill training, and one‑on‑one supervision to clients as outlined in the treatment plan. The role also involves maintaining case records and documentation per Volunteers of America Northern Rockies' policies, coordinating facility operations, and addressing client needs in collaboration with other staff.
Essential Functions
- Provide support, supervision, activities, and skills training individually and/or in group settings outlined in the treatment plan, including coping skills, self‑care, social interaction skills, illness management, crisis management, daily living activities, community awareness, and transitional support.
- Participate as an integral member of a multidisciplinary treatment team; attend team meetings, community partner meetings, and case staffing as assigned.
- Conduct in‑home skills training visits to assist clients with developing independent living skills.
- Prepare materials for the day treatment process, e.g., copies/packets, group room setup, and workspace organization.
- Clean program facilities/areas as needed or assigned.
- Provide all services within the detoxification process for clients, including non‑medical monitoring as prescribed and medication monitoring following medical policies.
- Conduct basic risk assessment and refer for expanded assessment and intervention when necessary.
- Ensure clients’ life and medical safety, behavioral control, and crisis prevention activities within scope of practice; contact supervisors, clinicians, and emergency services as needed.
- Coordinate daily facility operations, including required monitoring, walkthroughs, and room searches of facility and clients.
- Transport clients to access services and appointments as authorized by program needs and treatment plan.
- Administer drug and alcohol screens/tests as needed and authorized by clinical staff or primary therapist.
- Utilize assessments as outlined in the program, such as DLA‑20, MIS, PHQ‑9, GAD‑7, SOWS, or CIWA.
- Maintain case records and other documentation as outlined in agency policies.
- Participate in all supervisory, staff meetings, and required training.
- Maintain productivity/billable hour expectations as determined by leadership.
- Perform other duties as assigned.
Competencies
- Crisis management
- Ability to work with multiple staff, clients, and agencies
- Proficiency with Microsoft Office (Outlook, Word, Excel)
- Able to meet tight deadlines under pressure
- Organization skills
- Ability to work independently and as part of a team
- Practical oral and written communication skills
- Continuous demonstration of servant leadership behaviors aligned with cultural values
Supervisory Responsibility
This position has no direct supervisory responsibilities.
Work Environment
This job operates in a residential facility environment and routinely uses standard office equipment such as laptops, photocopiers, and smartphones.
Physical Demands
Requires regular talking or hearing, close vision, the ability to adjust focus, lifting files, opening filing cabinets, and bending or standing on a stool as necessary.
Position Type / Expected Hours of Work
Full‑time or part‑time status depending on the position hired for in a 24/7 facility. Days and hours vary according to the assigned shift.
Travel
Some travel is required for this position.
Required Education, Experience, or Eligibility Qualifications
- High School Diploma or GED
- Valid driver’s license
- 1‑2 years of training and/or experience in adult education, populations with learning disabilities, or severe mental illness
- Must obtain and maintain valid certifications within the first 30 days of employment: CPR/First Aid, Mental Health First Aid, MANDT
Preferred Education and Experience
- Experience working with people experiencing mental illness and/or substance use problems
- Experience with people who are actively experiencing a crisis
- Experience in a residential service environment
- 3‑5 years of training and/or experience in adult education, populations with learning disabilities, or severe mental illness
EEO Statement
Volunteers of America Northern Rockies is committed to equal opportunity for all, without regard to race, religion, color, national origin, citizenship, sex, sexual orientation, gender identity, age, veteran status, disability, genetic information, or any other protected characteristics. Volunteers of America Northern Rockies will make reasonable accommodations for known physical or mental limitations of otherwise qualified employees and applicants with disabilities unless the accommodation would impose an undue hardship on the operation of our business. If you are interested in applying for an employment opportunity and feel you need a reasonable accommodation pursuant to the ADA, please contact us at 307‑672‑0475.