Ski Demo and Delivery Specialist

Ski Donkey; Holladay (UT); On-site; USD 25,000 - 28,000; Full time

Job summary

Ski Donkey is hiring a Ski Demo & Delivery Specialist for the upcoming winter season in Cottonwood Heights, Utah. The role combines ski equipment knowledge with delivery logistics and customer service to prepare reservations, coordinate deliveries, and set up equipment at customers' accommodations.

Responsibilities include reviewing reservations, selecting demo skis, planning routes in Little Cottonwood Canyon, delivering and adjusting equipment, and helping customers with gear advice and safe

Qualifications

• Knowledge of ski equipment, including demo skis, bindings and proper setup.
• Organized, detail-oriented; able to manage multiple reservations and deliveries.
• Strong communication and customer service skills.
• Valid driver's license with a clean driving record; comfortable driving mountain roads.

Responsibilities

• Review and prepare daily ski reservations; ensure equipment and customer information are accurate.
• Select and organize demo skis for scheduled deliveries.
• Plan efficient delivery routes in Little Cottonwood Canyon and surrounding areas.
• Deliver, set up, adjust, and retrieve ski equipment at customer accommodations.
• Assist customers with equipment questions and proper equipment use.
• Communicate delivery times, reservation changes and equipment needs.

Skills

Ski equipment knowledge

Delivery logistics

Customer service

Independent work

Job description

Ski Demo & Delivery Specialist

Compensation: $18–$20/hour, plus tips!

Schedule:Schedule is typically 8AM-6PM, however, there may be some days where there are earlier reservations and later ones and your schedule will adjust accordingly.

Location: Cottonwood Heights & Alta, Utah, with occasional deliveries to Big Cottonwood Canyon and Salt Lake City

Join the Ski Donkey Team!

Ski Donkey is hiring a Ski Demo & Delivery Specialist for the upcoming winter season! We're looking for someone who is knowledgeable about ski equipment, organized, dependable, and comfortable working independently.

As part of the Powder House Ski Shop family, Ski Donkey provides premium demo ski rentals delivered directly to customers' accommodations. This position combines ski equipment knowledge, delivery logistics, and customer service. You'll be responsible for preparing reservations, coordinating deliveries, setting up equipment, and ensuring customers receive the right gear for their time on the mountain.

What You'll Do

• Review and prepare daily ski reservations, ensuring equipment and customer information are accurate.

• Select and organize demo skis from our Wasatch Powder House location for scheduled deliveries.

• Plan efficient delivery routes throughout Little Cottonwood Canyon and surrounding areas.

• Deliver, set up, adjust, and retrieve ski equipment at customers' accommodations.

• Assist customers with equipment questions, ski recommendations, and proper equipment use.

• Communicate with customers regarding delivery times, reservation changes, and equipment needs.

• Troubleshoot equipment concerns and perform minor adjustments when necessary.

• Follow equipment safety procedures, rental protocols, and safe driving practices.

We're Looking For Someone Who

• Has a strong understanding of ski equipment, including demo skis, bindings, and proper setup.

• Is organized, detail-oriented, and able to manage multiple reservations and deliveries.

• Works well independently, takes initiative, and can problem-solve on the job.

• Has strong communication and customer service skills.

• Holds a valid 'driver's license with a clean driving record.

• Is comfortable driving mountain roads in varying winter conditions.

• Can work efficiently in a fast-paced environment without sacrificing accuracy or safety.

• Is physically capable of lifting, carrying, and transporting ski equipment.

Preferred Qualifications

• Previous experience in ski rentals, ski demos, bootfitting, or ski shop operations.

• Familiarity with Little Cottonwood Canyon, Alta, Snowbird, and surrounding areas.

• Experience adjusting ski bindings and performing minor equipment repairs.

• Previous delivery, logistics, or hospitality experience.

Why Work With Ski Donkey?

Ski Donkey offers a hands-on position within the ski industry, combining technical equipment knowledge with independent, customer-facing work. As part of the Powder House Ski Shop family, you'll work with a variety of premium demo equipment while helping manage a growing ski delivery service.

We're looking for someone who can take ownership of their daily responsibilities, stay organized, and provide reliable service throughout the winter season.