SIU Field Investigator – Jackson, MS

VetJobs; Jackson (MS); On-site; USD 62,000 - 104,000; Full time

Job summary

Allstate is seeking an experienced SIU Investigator to support a territory covering Jackson, MS, New Orleans, LA, and Mobile, AL. The role focuses on Auto Bodily Injury investigations, with additional Homeowners claim review and weather-related losses.

The ideal candidate has extensive SIU experience, strong analytical ability, and a solid claims background. On-site work in the Jackson, MS area is expected with competitive compensation.

Qualifications

• Extensive SIU experience in the insurance industry.
• Strong analytical and investigative skills.
• Experience with auto BI investigations and homeowners claims.

Responsibilities

• Oversees file quality Investigative Consultant.
• Makes claim decisions on highly complex investigations and pursues restitution.
• Manages vendor relationships and oversees performance.
• Conducts complex online data searches, research, and evaluation.
• Investigates highly complex, multi-discipline or ECL claims for potential fraud.
• Reviews investigations with fraud outcomes to validate denials if applicable.
• Performs site inspections of loss locations, body shops, clinics, etc.
• Communicates with customers to resolve concerns and issues.
• Uses SIU tools to identify claims for further investigation.
• Documents the file with notes, evaluations and decisions.

Skills

Critical Thinking

Decision Making

Documentation

Evidence Gathering

Fraud Investigations

Insurance Fraud Investigations

Special Investigations

Witness Interviewing

Education

High School/GED

Job description

Job Description

ATTENTION MILITARY AFFILIATED JOB SEEKERS

The following position is available to Veterans, Transitioning Military, National Guard and Reserve Members, Military Spouses, Wounded Warriors, and their Caregivers. Unless specifically stated otherwise, this role is \"On-Site\" at the location detailed in the job post.

National General is a part of The Allstate Corporation, which means we have the same innovative drive that keeps us a step ahead of our customers’ evolving needs. We offer home, auto and accident and health insurance, as well as other specialty niche insurance products, through a large network of independent insurance agents, as well as directly to consumers.

As a SIU Field Investigator responsibilities include investigating suspected fraud, conducting detailed case reviews, and handling complex BI fraud investigations, including staged accidents, claim misrepresentation, and organized fraud schemes. The successful candidate will possess strong analytical and investigative skills, excellent judgment, and the ability to manage high-impact cases from start to finish.

We are seeking an experienced SIU Investigator to join our team! This position supports a territory spanning Jackson, Mississippi; New Orleans, Louisiana; and Mobile, Alabama, with a strong preference for candidates located in or near Jackson, MS to effectively support the region.

The ideal candidate will bring extensive Special Investigations Unit (SIU) experience within the insurance industry, along with a solid claims background. This role is heavily focused on Auto Bodily Injury (BI) investigations and also requires experience supporting Homeowners claims investigations, including weather-related losses such as roof, wind, and flood damage.

We're looking for a highly analytical and detail-oriented professional who enjoys conducting complex investigations, identifying fraud indicators, gathering critical facts, and delivering meaningful results. If you're passionate about protecting customers and the integrity of the claims process, we'd love to hear from you.

Key Responsibilities

• Oversees file quality Investigative Consultant


• Makes claim decisions regarding highly complex investigations, and pursues restitution


• Manages vendor relationship and oversees vendor performance


• Conducts highly complex online data application searches, research, and evaluation


• Conducts thorough investigations of highly complex, multi-discipline claims and Excess Coverage Liability (ECL) claims that are potentially fraudulent to determine if payment is warranted


• Reviews investigations with fraud outcomes to validate whether denial is appropriate


• Conducts highly complex site inspections, including body shops, medical clinics, loss locations etc.


• Manages, researches, and resolves highly complex customer communications, concerns, conflicts or issues


• Utilizes analytic tools or SIU field intelligence to identify highly complex claims for investigation and/or for support in the evidence of the fraud and damages


• Summarizes documents and enters into claim system notes, documenting a claim file with notes, evaluations and decision making process

Supervisory Responsibilities

• This job does not have supervisory duties.

Auto req ID

482707BR

Minimum Education Required

High School/GED

Additional Qualifications/Responsibilities

• Critical Thinking


• Decision Making


• Documentation


• Evidence Gathering


• Fraud Investigations


• Insurance Fraud Investigations


• Special Investigations


• Witness Interviewing

Compensation

Base compensation offered for this role is:

SIU Field Adjuster Cons II: $62,100 – $92,700

SIU Field Adjuster Sr Cons I: $68,500 – $104, 100

And is based on experience and qualifications. Total compensation for this role is comprised of several factors, including the base compensation outlined above, plus incentive pay (i.e. commission, bonus, etc.) if applicable for the role.

City*

Jackson

State*

Mississippi

Job_Category

Claims

Job Code

Ins Insurance

Affiliate Sponsor

AllState