Site Supervisor Security officer - $38/Hr - Atherton, CA

Sunstates Security; Atherton (CA); On-site; USD 43,000 - 62,000; Full time

Benefits offered by this job

Weekly pay

401k with company match

Medical, dental & vision benefits

Paid time off

Tuition reimbursement

Job summary

Sunstates Security is hiring an experienced Full-Time Site Supervisor at a client site in Atherton, CA. This role pays $38.00/hr, with weekly pay, and requires oversight of Security Officers to ensure efficient operations and top-tier service.

Responsibilities include coordinating with the Operations Manager, achieving site goals, managing schedules, and maintaining compliance with company policies and regulations, while delivering exceptional customer service.

Qualifications

• Current CA Guard Card.
• 2+ years of supervisor experience.
• 2+ years of security officer, law enforcement, and/or military experience.
• Advanced level/knowledge of computers and technology.
• Must have Customer Service and communication skills and experience.
• Patrolling & de-escalation skilled required.
• Must be flexible with hours.
• Excellent customer service skills.

Responsibilities

• Direct, coordinate, and supervise all site Security Officers.
• Train, develop, motivate and empower Officers to oversee day-to-day operations.
• On-board new hires and ensure licensure within the designated time-frame.
• Manage employee performance, rewards, incentives, and development.
• Ensure decisions comply with policy and regulations.
• Maintain positive relations with customers and resolve issues with management guidance.
• Act as primary site contact and coordinate with local office.
• Maintain records and LMS/training participation.

Skills

Customer service

Communication

De-escalation

Report writing

Problem solving

Education

CA Guard Card

Tools

Computers

Job description

Job Description And Responsibilities

Become part of one of the largest and fastest-growing privately held security companies in the U.S! Since 1998, Sunstates Security has built a national reputation for delivering exceptional services while fostering high-quality work environments for our team. We are dedicated to hiring, developing, and retaining a professional workforce that reflects our commitment to excellence.

We believe in strategic reinvestment in our people by offering a benefits package that exceeds industry standards, pathways for career advancement, extensive internal training, and employee recognition programs. Our team members are provided with the tools, knowledge, and hands‑on management support necessary for long-term success.

Our commitment to a superior workplace culture is reflected in our most recent national accolades. Sunstates Security is proud to be recognized as a 2026 Forbes Dream Employer, an honor based on independent employee feedback and workplace excellence. Additionally, we have been named a 2026 Training MVP by Training Magazine, marking the third consecutive year we have accepted this prestigious recognition. We also continue to be celebrated for our steady growth and stability on the Inc. 5000 list of America’s fastest-growing private companies.

At the heart of everything we do are our core values of honor, integrity, and trust. If you are searching for a rewarding career with a proactive security partner that protects some of the country’s leading organizations, we invite you to explore the possibilities at Sunstates Security. Join a successful, growing team where your talent is appreciated and have opportunities to advance your professional career.

HIRING IMMEDIATELY

Sunstates Security is hiring an experienced Full-Time Site Supervisor at a client site in Atherton, CA. This position offers a pay rate of $38.00/hr, paid weekly.

The Site Supervisor will assume the following responsibilities for this location:

Supervisory

• Responsible for the direction, coordination, and supervision of all site Security Officers.
• Train, develop, motivate and empower Security Officers to effectively and efficiently oversee all day-today operations of the site and promote the highest standards of efficiency, profitability, customer service and ethics.
• Train subordinates on procedural guidelines, company policies, and operational & site specific forms. Enforce consistency in policy and procedure implementation with the site(s).
• Active participation in the employee on-boarding process including new hire interviewing and selection of candidates that meet Sunstates required level of qualifications and skills, ensure hires receive appropriate training and licensure within the designated time-frame.
• Manage employee performance for the site including appraising performance; administering reward and incentive programs; coaching and staff development initiatives; corrective actions with region management guidance.
• In all employment activities; will work to ensure that all decisions comply with company policy, federal and state regulations.
• Promote positive employee relations through meeting and developing a rapport with all internal & external customers, addressing complaints and resolving issues with regional management guidance.
• Act as the primary contact for the site and contacting the local office when necessary.
• Maintain records with the officers assigned to the site to assure full participation with the Sunstates Security LMS and training platform when applicable.

Operations

• Coordinate with Operations Manager to establish site goals & objectives and communicate these with the customer(s) as required.
• Work with action plans towards goal achievement, including establishment of site and personnel quotas and/or goals.
• Manage administrative and operational functions to ensure the working schedule is accurate, projected working schedule is posted, vacation or time off requests are within company guidelines, the region receives the scheduled weekly hours, and personnel topics are address with management guidance.
• Manage account inspections and the inspection scorecard to assure compliance and meet/exceed our commitment.
• Produce Quality Assurance checks through eHub to assure positive results.

Security Supervisors are responsible for the daily functioning of a contract site including operations, customer service, personnel management, security & safety in accordance with Sunstates objectives.

Requirements

Job Requirements

• Current CA Guard Card
• 2 years+ of supervisor experience
• 2+ years of security officer, law enforcement, and/or military experience
• Advanced level/knowledge of computers and technology
• Must have Customer Service and communication skills and experience
• Patrolling & de-escalation skilled required
• Dispatching or concierge experience preferred
• Must be flexible with hours.
• Excellent customer service skills.
• Ability to work weekends, holidays, and all shifts.
• Must have reliable transportation.
• Read and understand written instruction and communicate information and ideas in clear and concise written form.
• Mentally analyze a situation, solve problems, and make decisions under pressure in the area of responsibility.
• Exceptional Report Writing Skills.

A Site Supervisor may perform a multitude of duties as specified by the Post Orders and Standard Operating Procedures (SOP). The Site Supervisor must read and become extremely knowledgeable of Post Orders and SOP and will be able to act quickly and efficiently according to such directives.

Benefits

Industry-leading employee benefits that include weekly pay, 401k savings plan with a company match, affordable medical, dental & vision benefits, employee referral bonuses, paid time off, premium holiday pay, tuition reimbursement, and more – available for qualified candidates!