Site Supervisor - Containment

TRIGO; Greer (SC); On-site; USD 60,000 - 80,000; Full time

Job summary

TRIGO Global Quality Solutions seeks a B Shift Containment Supervisor in Greer, SC to lead daily quality operations on site.

You will supervise missions, train associates, coordinate scheduling, and ensure compliance with quality standards while maintaining safety and effective communication with customers.

Qualifications

• Proficiency in English and local language required.
• Strong computer skills including Microsoft Office and Outlook.
• Ability to lift/move 50 lbs.
• Written instruction and clear communication are essential.
• Willingness to travel up to ~50%.

Responsibilities

• Establish and maintain relationships with customers and site personnel.
• Coordinate team members daily schedules/activities to ensure successful daily operations.
• Set up and supervise missions including planning daily activities, customer requests, and new projects.
• Conduct audits to verify work quality and adherence to instructions.
• Review IPSQ reports and enter corrections as needed.
• Respond to auditor findings with corrective actions.

Education

Associate's degree in Business Management

Tools

Microsoft Office

Outlook

Job description

TRIGO Global Quality Solutions is seeking to fill a B Shift Containment Supervisor posit ion in Greer, SC.

Overall Purpose

Ensure the quality service and support of all mission actives at a location they are assigned

Ensure that all Company/Customer mission guidelines are being adhered to and meet quality standards

Support and contribute to the company Quality Policies & QMS

Reports to

Site Manager / Regional Manager

Responsibilities

• Establish and maintain relationships with customers and site personnel
• Communicate with various stakeholders at the site level
• Ensure clear and transparent communication to clients

Operations

• Set up and supervise missions (the planning of daily activities including current operations, customer requests, and new projects).
• Staff missions
• Assist with changes in missions
• Conduct ongoing audits of effectiveness of work being performed
• Perform visual, mechanical, and functional verifications to insure compliance to quality standards and specifications
• Complete audits to ensure work instructions and policies are followed
• Ensure the techniques for determining non-conforming product are accurate and repeatable
• Supervise/Train/Mentor team members
• Coordinate team members daily schedules/activities to ensure successful daily operations
• Demonstrates commitment to reduce the risk of workplace accidents
• Comply with local and company Health & Safety legislation, laws, and policies
• Manage communication/pass down of daily activities and work order changes from Shift to Shift

Organization & management

• Ensure all site personnel receive corporate communications
• Partner with Human Resources for performance and attendance issue resolution
• Act as a liaison between Site Manager and team members
• Create and maintain a 5S/6S working environment

Technical

• Update daily system entries in company and Customer portals
• Create and maintain customer and company reports
• Analyze technical requirements for customer jobs/missions (existing or upcoming)
• Troubleshoot and problem solve with the supplier and customer for issues pertaining to process flow, new criteria, spikes/spills
• Assist as needed with the creation of electronic work instructions and have the ability to navigate company and customer websites and portals

Containment

• Manage training and performance of Associates and Leads regarding their Work Orders
• Determine the number of associates required to perform active Work Orders, and monitor scheduling and overtime
• Follow current TRIGO driven policies regarding Safety, Dress Code, and Mutilation
• Assist QDLs in determining optimal Work Order locations
• Review the JSA (Job Safety Analysis) completed by QDLs for all new Work Orders
• Ensure 8D corrective actions are properly rolled out
• Contact Reject Control and QSP during high fallout events
• Respond to accident/safety issues and communicate details to the Operations Manager and Site Manager
• Perform tool hand-out and collections process daily
• Respond timely to auditor findings through corrective actions, and assist the Quality Technician if required
• Complete/oversee employee clock in/out process
• Communicate any need for supplies to the local TRIGO office
• Ensure accurate and thorough inspection data on TRIGO App
• Review the IPSQ report against TRIGO App data daily, enter any missing rejects into IPSQ, and notify team of the corrections made

Other

• Any other duties as assigned

Skill and Experience

• Full proficiency in local language
• Proficiency in English
• Computer skills - Microsoft Office and Outlook
• Ability to lift/ move 50 lbs.
• Writing work instructions
• Comprehension level knowledge of zero defects and similar quality practices
• Comprehension level of FIFO material flow applications
• Ability to interpret blue print drawings preferred
• Ability to travel as required (up to approx. 50%)
• Global team spirit
• Caring for people
• Resilient to pressure
• Client oriented
• Reliable & trustworthy

Initiative

Overall recommendations

• 2+ years of work experience in a supervisory role preferred
• 2+ year in Quality related position preferred

Education background

• Associate's degree in Business Management or related field preferred or equivalent work experience

Overall recommendations

• Associate's degree in Business Management or related field preferred or equivalent work experience

TRIGO Global Quality Solutions is committed to the core values of equal employment opportunity. We are committed to treating people fairly, and with respect and dignity. We offer employment opportunities based upon an individual's qualifications and performance, free from discrimination or harassment because of race, ancestry, place of origin, ethnic origin, color, citizenship, creed, sex, sexual orientation, age, marital status, family status, and disability.

TRIGO Global Quality Solutions appreciates receiving all expression of interest; however, only those candidates invited for an interview will be contacted.