Site Supervisor

Allied Universal; Waukegan (IL); On-site; USD 32,000 - 41,000; Full time

Benefits offered by this job

Health insurance and 401k

Schedules that fit with personal life

Ongoing paid training

Employee discounts

Job summary

Allied Universal is hiring a Site Supervisor to manage on-site security operations for a client’s site in Illinois. The role covers staffing, scheduling, training, and quality assurance to ensure contract compliance and optimal service delivery.

Ideal candidates will have supervisory security experience, a high school diploma or equivalent, and strong communication skills. This full-time on-site position offers benefits and growth opportunities within a dynamic team.

Qualifications

• High school diploma or equivalent.
• Ability to pass state-required training/licensing.
• Ability to pass a state licensing test if driving company/client vehicles.
• One or more of: military service, police cadet, supervisory security experience, or higher education.
• Must be 18+ (21+ if armed).
• Excellent communication and reporting skills.

Responsibilities

• Oversee on-site security operations and staffing.
• Ensure training and screening elements are completed for personnel.
• Manage overtime to prescribed limits and maintain service quality.
• Inspect personnel performance and client satisfaction on shifts.
• Handle payroll support, incident reporting, and security post orders.

Skills

Supervisory experience

Active listening

Communication skills

Attention to detail

Teamwork

Problem solving

Interpersonal skills

Education

High school diploma

Associate degree or higher

Job description

Overview

Company Overview:

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

Job Description

Payrate: $26.50 / hour with benefits including medical, dental, vision, 401k, and life insurance.

Allied Universal® is hiring a Site Supervisor. The general purpose and function of the Site Supervisor encompasses the professional operation, administration, profitability, and quality assurance of uniformed services for a client’s site.

RESPONSIBILITIES:

• Oversee that all aspects of the security function on-site are performed in a diligent manner (staffing, scheduling, and on-site training all Allied Universal®. personnel assigned to his/her site)
• Ensure that contract-required training and screening elements for security personnel have been met
• Maintain overtime to a minimal or preset requirement designated by AUS
• Ensure quality of service and contract compliance by regularly inspecting security personnel and their job performance when assigned to his/her shift
• Perform other operations and related functions (e.g., payroll, review and maintain incident reports, assist in preparation of security surveys and post orders)
• Make recommendations for positive and negative personnel actions for those under his/her direct supervision.
• Respond to client requests
• Make emergency notifications as necessary pursuant to site Post Orders
• Provide direction and instruction to subordinates in regard to the performance of their duties
• Disciplinary action/commendation decisions pertaining to security personnel
• Make productivity and cost reduction recommendations to management
• Make recommendations for physical security surveys and post orders
• Make recommendations concerning disciplinary action/commendation decisions pertaining to security personnel

QUALIFICATIONS (MUST HAVE):

• Must possess a high school diploma or equivalent
• Must be able to pass any State-required training or other qualifications for licensing
• Must be able to pass a state licensing test if driving a company-owned or client-provided vehicle
• Must possess one or more of the following:
• Service in the active-duty military, military reserves, or National Guard
• Service in Auxiliary Police or Police Cadets
• Minimum of one year verifiable and successful supervisory experience in security-related industry
• Associate's degree or higher in any discipline
• Be at least 18 years of age, or higher if required by the state (21 years, if armed)
• Be able to operate radio or telephone equipment and/or console monitors
• Demonstrated ability to interact cordially and communicate with the public
• Effective oral and written communication
• Problem solving
• Active listening
• Assess and evaluate situations effectively; identify critical issues quickly and accurately
• Compile, sort, and interpret data
• Research, investigate, compile information
• Mediate conflict with tact, diplomacy
• Write informatively, clearly, and accurately
• Teamwork
• Attention to detail

PREFERRED QUALIFICATIONS (NICE TO HAVE):

• Meets basic qualifications for Custom Protection Officer

BENEFITS:

• Health insurance and 401k plans for full-time positions
• Schedules that fit with your personal life goals
• Ongoing paid training programs and career growth opportunities
• Employee discounts through our perks program to your favorite restaurants, entertainment venues and much more…

Closing

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.