Site Supervisor

SOS International LLC; El Paso (TX); On-site; USD 51,000 - 52,000; Full time

Job summary

SOSi is seeking a Site Supervisor to oversee Linguists supporting our customer, with responsibilities spanning liaison work, performance oversight, and daily task planning. The role requires strong supervisory experience and excellent English communication skills.

The candidate will manage language-related operations, including transcription, translation, QC, and court testimony when required, while ensuring compliance with the Contractor’s QC plan and timely delivery of all assignments.

Qualifications

• Bachelor’s degree with a major in Spanish from an English-speaking college or university OR a bachelor’s degree in English from a Spanish-speaking college or university OR a minimum of four (4) years of relevant experience in lieu of degree.
• Five years of supervisory experience that demonstrates oral and written communication skills, organizational skills and administrative management skills.
• Ability to manage people and resources to satisfy project objectives and ensure completion of tasks.
• Excellent command of English and ability to provide clear, concise communications (oral and written).
• Ability to understand foreign languages and translate to English; read and comprehend various text-types.

Responsibilities

• Be the main liaison between SOSi Headquarters PMO, SOSi personnel, and government officials.
• Serve as SOSi’s authorized representative for technical and administrative performance of services.
• Be the single point of contact (POC) for the assigned location for government engagement and communications.
• Plan and organize daily duties and oversee linguist assignments.
• Monitor real-time telecommunication and/or written content; supervise transcription/translation activities.
• Maintain records of work production and administrative files; ensure QC plans are implemented.
• Prepare quarterly manpower schedules and maintain time/attendance records.
• Appear in court when subpoenaed to testify; interpret conversations as needed.

Skills

Supervisory experience

English proficiency

Transcription/translation

Court testimony readiness

Time management

Education

Bachelor’s degree in Spanish

Bachelor’s degree in English

4+ years experience in lieu of degree

Job description

Nationwide, Nationwide, USA

Full-time

Clearance Requirement: Tier II

Compensation: up to USD 37.48 - hourly

Company Description

Founded in 1989, SOSi is among the largest private, founder-owned technology and services integrators in the defense and government services industry. We deliver tailored solutions, tested leadership, and trusted results to enable national security missions worldwide.

Job Description

Overview

SOSi is seeking a Site Supervisor to join our team overseeing the Linguists in support of our customer.

Essential Job Duties

• Be the main liaison between SOSi Headquarters Program Management Office (PMO), SOSi personnel, and government officials.

• Serve as SOSi’s authorized representative for technical and administrative performance of all services require by the Field Division, District, Regional, or post of duty office they support.

• Be the single point of contact (POC) for the assigned location through which all government engagement and communications shall be conducted.

• Fulfill all the functions and duties described herein for Analytic Linguists.

• Effectively and efficiently plan and organize the various duties.

• Assign Linguists to monitor real-time oral telecommunications and/or written communication intercepts.

• Assign Linguists to transcribe, translate, and validate completed work.

• Be accountable for daily work assignments and products.

• Ensure that the Contractor’s QC Plan is implemented and fully operational.

• Ensure that each Linguist completes their work assignments(s) prior to the end of their shift.

• Oversee daily activity to ensure that all tasks are being properly executed.

• Maintain records of work production, evidence control, and other administrative records as required by DEA.

• Prepare and present to SOSi, the COR, or his /her designee, a quarterly schedule detailing adequate manpower coverage for each shift for the forthcoming quarter.

• Maintain time and attendance records for all Contract personnel.

• Monitor, recording, translating, transcribing, and synopsizing content of real-time oral and/or written communication.

• Transcribe from storage media, including but not limited to audio cassettes, video cassettes or other digital media and typing in both the required foreign language and English.

• Prepare typed English translations and /or transcriptions from other source media.

• Perform QC review(s) of completed work.

• Validate the accuracy of completed translations and transcriptions.

• Appear in court when subpoenaed to testify.

• Interpreting oral and/or written conversations, concurrently and/or simultaneously.

Qualifications

Minimum Requirements

• Bachelor’s degree with a major in Spanish from an English-speaking college or university or bachelor’s degree with a major in English from a Spanish-speaking college or university OR a minimum of four (4) years of relevant experience in lieu of degree.

• Five years of supervisory experience that demonstrates oral and written communication skills, organizational skills and administrative management skills.

• Must have experience that demonstrates an ability to effectively manage people and resources to satisfy project objectives and ensure completion of assigned tasks.

• Must have excellent command of the English language and the ability to provide clear, concise, oral, and written communications.

• Must possess the skills necessary to listen and comprehend a foreign language with native or near-native ability, and to follow accurately the basic elements of conversation, whether written or verbal.

• Must possess the skills necessary to read and comprehend foreign languages with a native or near-native ability and to read and understand various text-types.

• Must have the ability to comprehend slang and colloquial expressions in a foreign language and translate them into English.

• Must possess a sufficiently broad vocabulary in English that paraphrasing or explaining is unnecessary.

• Must have the ability to work well under pressure to meet specific deadlines.

• A minimum of 40 wpm typing/word processing skill and have managerial presentation skills.

Additional Information

Work Environment

• Normal office working conditions.

• Requires periods of non-traditional hours including consecutive nights or weekends when necessary.

• May require ability to lift/and or move objects or packages of up to 25 lbs.

• May require up to 25% travel in support of assigned tasks and responsibilities.

Working at SOSi

All interested individuals will receive consideration and will not be discriminated against for any reason.

SOSi is an equal employment opportunity employer and affirmative action employer. All interested individuals will receive consideration and will not be discriminated against on the basis of race, color, religion, sex, national origin, disability, age, sexual orientation, gender identity, genetic information, or protected veteran status. SOSi takes affirmative action in support of its policy to advance diversity and inclusion of individuals who are minorities, women, protected veterans, and individuals with disabilities.