Site Services Technician I

QTS Data Centers; Richmond (VA); On-site; USD 58,881,000 - 89,916,000; Full time

Benefits offered by this job

Medical, dental, vision, life, anddisb

401(k) retirement plan

Flexible spending and HSA accounts

Paid holidays

Paid time off

Tuition assistance

Parental leave

Military leave assistance

QTS scholarship for dependents

Wellness program

Job summary

QTS Data Centers seeks a Site Services Technician I to support a 24/7/365 data center environment. This on-site role focuses on building maintenance, routine system checks, and incident response.

The candidate will perform repairs, monitor equipment, and document readings while collaborating with a team to ensure reliability and safety. Strong toolbox skills and familiarity with CMMS/Office are preferred.

Qualifications

• GED, High School Diploma, Trade School, Military or equivalency.
• Two or more years of experience in the janitorial and/or facilities maintenance field including light maintenance.
• Ability to use hand tools.

Responsibilities

• Assists with repair and maintenance of building components (walls, doors, flooring, roofing, exteriors, signage, fencing, plumbing, lighting).
• Monitors building systems operations and performance.
• Performs tests, rounds and analyzes data to ensure proper functioning of equipment.
• Responds to weather-related circumstances and debris removal.
• Maintains inventory and procures supplies.
• Ensures infrastructure compliance with regulations and guidelines.

Skills

Hand tools usage

8-12 hour endurance

Team collaboration

Inventory management

Education

GED/High School Diploma/Trade School/Military equivalency

Tools

Microsoft Office Suite

CMMS (Computerized Maintenance Management System)

Job description

The Site Services Technician I is responsible for critical building maintenance, some critical infrastructure R&M, repair of the facility and grounds.

This role requires on-site work hours to support a 24X7X365 data center environment and is not eligible for remote and/or hybrid work.

ESSENTIAL DUTIES AND RESPONSIBILITIES,

• Assists with the repair, and maintenance of all walls, doors, flooring, roofing, exteriors, signage, fencing, barricades, plumbing/piping, lighting and lighting equipment, located in the interior and exterior of building.
• Assists with monitoring operations, conducting routine and on-going assessment of the building systems operations and performance.
• Assists with performing tests, rounds and analyzing data to ensure the proper functioning of departmental equipment.
• Responds to all weather related circumstances, which may require debris removal.
• Records readings and make adjustments where necessary to ensure proper operation of equipment.
• Analyzes the operation of various systems, determine the cause of any problems/malfunctions and take corrective action as required.
• May be required to assist with the installation and repair plumbing install and repair piping, valves, filters, hot water systems and assist other mechanics and operators with repairs and maintenance of building and equipment and client installations.
• Responsible for reporting any problems/malfunctions that may be seen heard or noted during building tours.
• Comply with departmental policy for the safe storage, usage, and disposal of hazardous materials.
• Maintains a clean and safe workplace using general maintenance hand tools of all types including vacuums, floor scrubbing and polishing equipment, snow removal equipment, leaf blowers, shrub and hedge trimmers, painting tools of all types, and carpentry tools
• Inventory management including maintaining and procurement of supplies
• Develop maintenance agreements, procedures, MOPs, and perform inspections and audits.
• Ensure that infrastructure is compliant with government regulations and operational guidelines.
• Keep current all necessary licenses, permits and certifications required by QTS procedures.
• Drive innovation into facilities programs/systems with an environmentally conscious attitude of “go green”, / PUE.
• Use comparative and analytical skills to benchmark best practices between electrical and mechanical systems.
• May be responsible for team lead and 24x7x365 on call responsibilities.
• Proficient using Microsoft Office Suite

BASIC QUALIFICATIONS

• GED, High School Diploma, Trade School, Military or equivalency
• Two or more years of experience in the janitorial and/or facilities maintenance field including light maintenance
• Ability to use hand tools

PREFERRED QUALIFICATIONS

• Proficient using Microsoft Office Suite
• Experience in a critical operations building and/or data center environment

KNOWLEDGE, SKILLS, AND ABILITIES

• Ability to lift and work from ladders and scaffolding
• Ability to walk, stand, and sit for 8-12 hours.
• Demonstrated reliable attendance and performance
• The ability to pass job-related skills assessments based on pre-determined scoring criteria and time frames
• The ability to acquire and apply job-related knowledge within set guidelines and expectations
• Position may involve frequent typing, walking, pushing, pulling, bending, reaching, and lifting. Lifting requirements may range from less than 50 lbs. to 75 lbs. on a regular basis with heavier weights done in conjunction with other team members of lifting aids.
• Inventory Management including shop maintenance and inventory controls
• General construction skills and familiarity of hand tools
• Ability to work independently as well as cooperatively in a team-oriented environment
• Logistics management
• Build vendor relationships and coordinate on-site activities
• Emergency System Infrastructure, Operating Procedures, mock drills, and adherence
• Change Management Process
• CMMS – Computerize Maintenance Management System
• Provisioning and Procurement Processes
• Electrical Circuity and controls as well as circuit installation including conduit, wire pulling, termination and metering
• Open and responsive to change and responds actively and with sensitivity to the needs of all customers

TOTAL REWARDS

This role is also eligible for a competitive benefits package that includes: medical, dental, vision, life, and disability insurance; 401(k) retirement plan; flexible spending and HSA accounts; paid holidays; paid time off; paid volunteer days; employee assistance program; tuition assistance; parental leave; military leave assistance; QTS scholarship for dependents; wellness program, and other company benefits.

This position is Bonus eligible.

In accordance with applicable law, the following represents a reasonable estimate of the range of possible compensation for this role if hired in Virginia. Please note that this information is provided for those hired in Virginia only, and this role is open to candidates outside of Virginia with compensation that aligns with your location. The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location.

The estimated pay range for this role, if based in Virginia, is:

$20.52 - 31.38

Please note that this information is provided for those hired in Virginia only, and this role is open to candidates outside of Virginia with compensation that aligns with your location. The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location. This role is also eligible for a competitive benefits package that includes: medical, dental, vision, life, and disability insurance; 401(k) retirement plan; flexible spending savings account; paid holidays; paid time off; employee assistance program; and other company benefits.

We conform to all the laws, statutes, and regulations concerning equal employment opportunities and affirmative action. We strongly encourage women, minorities, individuals with disabilities and veterans to apply to all of our job openings. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity, or national origin, age, disability status, Genetic Information & Testing, Family & Medical Leave, protected veteran status, or any other characteristic protected by law. We prohibit retaliation against individuals who bring forth any complaint, orally or in writing, to the employer or the government, or against any individuals who assist or participate in the investigation of any complaint or discrimination claim.

The “Know Your Rights” Poster is included here:

Know Your Rights (English)

Know Your Rights (Spanish)

The pay transparency policy is available here:

Pay Transparency Nondiscrimination Poster-Formatted

QTS is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please send an e-mail to [e-mail] and let us know the nature of your request and your contact information.