Site Security Manager

Securitas Security Services USA, Inc.; Milwaukee (WI); On-site; USD 70,000 - 100,000; Full time

Job summary

Securitas Security Services USA, Inc. is seeking a Site Security Manager to lead a 24/7 datacenter security operations team. You will manage security personnel, ensure staffing continuity, and partner with client leadership to support recruitment and training.

The role emphasizes policy compliance, incident management, and cross-site collaboration. You will oversee access controls, CCTV, and incident tools, maintain thorough documentation, and drive continuous improvement while communicating

Qualifications

• Associate degree required.
• 6+ years in security with progressive responsibilities.
• 3+ years of people management experience.
• Experience leading teams in security and/or datacenter environments preferred.
• Hands-on experience with CCTV, access control systems, incident management tools, and video surveillance.

Responsibilities

• Lead on-site security team and oversee 24/7 security operations.
• Directly manage security personnel and ensure staffing coverage and continuity.
• Collaborate with local/client leaders on recruiting, onboarding, and performance management.
• Ensure compliance with security policies and standard operating procedures; monitor metrics.
• Maintain documentation, logs, and reports; oversee on-site security systems and audits.

Skills

Team leadership

Coaching & mentoring

Security operations

Policy compliance

Client communication

Education

Associate degree

Tools

CCTV

Access control

Incident management tools

Video surveillance

Microsoft Office

Job description

About the role

The Site Security Manager (SSM) serves as the day-to-day manager of a 24/7 datacenter physical security operations team, supporting a client’s datacenter or other critical facility. Reporting to a Campus Security Manager (CSM), the SSM builds a cohesive, high-performing team that delivers a safe, secure, and compliant environment while meeting client expectations. The SSM also collaborates with other campus security leaders to maintain consistent security standards across the campus. Additional responsibilities may include client service and issue resolution, service enhancements, Security Operations Center (SOC) systems maintenance, audit compliance, system monitoring, log and documentation maintenance, and access rights administration. Based on coverage needs, the SSM may be required to support and provide leadership coverage at other assigned sites within the campus/region in addition to their primary site.

What you’ll do

In this role, the Site Security Manager (SSM) leads the on‑site security team and oversees day‑to‑day security operations within a 24/7 environment. You are responsible for directly managing security personnel, including administrative officers, responders, control room staff, and other security team members, while ensuring consistent staffing coverage and operational continuity.

You partner with local leadership to support recruiting, hiring, onboarding, training, and employee development. This includes coaching and mentoring team members, setting expectations, and managing performance and corrective actions in line with company policy. You also work closely with client leadership across multiple business groups to support site operations.

Operationally, you ensure compliance with security policies, procedures, and standard operating guidelines. You monitor site performance and key metrics, identify risks or security gaps, and drive corrective actions and continuous improvement. You maintain required documentation, logs, and reports, oversee on‑site security systems such as access control, CCTV, and incident management tools, and support audits, inspections, and other compliance activities.

The role requires clear, professional communication with clients and internal partners, including leading meetings and presentations. You escrow significant events and risks as needed, promote safe work practices, handle sensitive information with discretion, and support additional operational needs as they arise.

What you need to apply

• An associate degree
• 6+ years of relevant experience in the security industry, including 3+ years of managing people
• Experience leading teams in a security and/or datacenter environment is strongly preferred
• Hands‑on experience with security technologies such as CCTV, access control systems, incident management tools, and video surveillance platforms
• Strong, practical proficiency with Microsoft Office is expected, as reporting, documentation, and operational tracking are essential parts of the role

What you’ll get

We offer more than just a job; we offer the chance to be part of a collaborative and supportive team where your contributions are valued and your growth matters. In this role, you will thrive in a dynamic environment while supporting a prestigious multinational client account. You will gain exposure to global operations and cross-regional collaboration, and you will have access to continuous learning, training programs, and career development opportunities designed to help

you succeed.

The extra stuff

Candidates must be at least 18 years old, legally authorized to work in the job location, and willing to complete the company’s pre‑employment screening, including a background check and drug screening. This role may require evening, overnight, or weekend work, particularly during emergencies or high‑priority events. Work may occur in outdoor or inclement weather or environments requiring protective gear and heightened safety awareness. The role requires the

physical ability to sit, stand, and walk for extended periods (up to 12 miles/19 km per shift), climb stairs, and occasionally lift up to 25 pounds (11 kg).

This standardized global job description is intended to define the core responsibilities and requirements of the Site Security Manager role across regions. Local addenda may be applied to address country-specific legal, regulatory, language, or clearance requirements without