Site Search & Merchandising Analyst

Global Industrial Company

Port Washington, Northern (NY, KY)

Hybrid

USD 80,000 - 120,000

Full time

14 days+

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Job summary

Global Industrial is hiring for a Search Optimization & Quality Assurance role in Port Washington, NY. You will audit onsite search results, optimize keyword performance, and maintain search rules while coordinating across Ecommerce, Merchandising, Marketing, Product Management, and Content teams.

You will curate search results, support product launches, manage taxonomy updates, and analyze customer behavior to drive performance.

Qualifications

Bachelor's degree or equivalent experience.
2+ years of onsite search, digital merchandising, ecommerce operations, or product discovery experience.
Experience with Bloomreach, Algolia, Coveo, Salesforce Commerce Cloud Search, or similar.
Experience managing search rules, synonyms, redirects, taxonomy, and navigation.
Experience improving search relevance and discoverability through data-driven decisions.
Proven ownership mindset and ability to work with minimal supervision.
Experience with GA4, Adobe Analytics, Power BI, or Looker Studio.
CMS and or PIM experience.
Strong Excel skills.
Strong communication, analytical, and organizational skills.

Responsibilities

Conduct routine audits of onsite search results, keyword performance, and search behavior.
Identify and resolve search relevance issues.
Maintain search rules, redirects, synonyms, and keyword mappings.
Perform ongoing QA testing.
Curate search results and ranking strategies.
Creation and maintenance of vendor landing pages and custom search results pages.
Support new product launches and promotional events as needed.
Support taxonomy, category, and navigation updates.
Validate attributes, metadata, and catalog content.
Escalate and coordinate resolution of data quality issues.
Monitor search, engagement, and conversion metrics.
Analyze customer behavior and identify optimization opportunities.
Develop recommendations to improve performance.
Partner with Ecommerce, Merchandising, Marketing, Product Management, and Content teams.
Coordinate search and merchandising initiatives.
Troubleshoot search and navigation issues.
Follow established workflows and governance.
Deliver accurate, timely execution.
Continuously learn new tools and best practices.