Site Reliability Engineer - TS/SCI with Polygraph

General Dynamics Information Technology, Inc.; Chantilly (VA); On-site; USD 187,000 - 252,000; Full time

Job summary

General Dynamics Information Technology, Inc. is seeking a Site Reliability Engineer (SRE) to ensure reliability, performance, and scalability of cloud and on-prem services.

You will lead integration efforts, drive continuous improvement, and collaborate with cross-functional teams across the program. You will monitor systems, build dashboards, and create architecture visuals while partnering with engineering, operations, and leadership to triage and resolve issues; travel is minimal and on-site

Qualifications

• Top Secret/SCI w/ Poly clearance required.
• 10+ years of related experience.
• Location: Chantilly, VA.
• Bachelor's degree in a related field.
• Strong verbal and written communication skills.
• Mature collaboration skills across multidisciplinary teams.
• Solid understanding of cloud environments; AWS certifications.
• Hands-on experience with ServiceNow dashboards, reporting, and ITSM workflows.
• Proficiency with Visio and PowerPoint for diagrams and project documentation.

Responsibilities

• Monitor, manage, and improve system reliability across cloud and on-prem environments.
• Build and optimize dashboards, workflows, and reporting using ServiceNow.
• Develop diagrams and architecture visuals with Visio and PowerPoint.
• Lead integration discussions and post-event reviews.
• Collaborate with engineering, operations, and leadership to resolve issues and gaps.
• Document processes and project materials in Confluence; track tasks in Jira.
• Support cloud adoption and modernization initiatives as part of continuous improvement.

Skills

Cloud Computing

Collaboration

Design Development

AWS

Education

Bachelor's degree

Tools

ServiceNow

Confluence

Jira

Visio

PowerPoint

Job description

Job Qualifications:

Type of Requisition: Regular Clearance Level Must Currently Possess: Top Secret SCI + Polygraph Clearance Level Must Be Able to Obtain: None Public Trust/Other Required: None Job Family: IT Infrastructure and Operations Job Qualifications: Skills: Cloud Computing, Collaboration, Design Development Certifications: None Experience: 10 + years of related experience US Citizenship Required: Yes

Job Description:

GDIT is seeking a highly motivated Site Reliability Engineer (SRE) to join our team supporting critical enterprise operations. In this role, you will ensure the reliability, performance, and scalability of cloud‑based and on‑prem services while partnering closely with cross‑functional teams. You will use your mature collaboration skills and strong communication abilities to lead integration efforts, contribute to continuous improvement, and support operational excellence across the program.

Responsibilities

• Monitor, manage, and improve system reliability across cloud and on‑prem environments.
• Build, maintain, and optimize dashboards, workflows, and reporting using ServiceNow to support team operations.
• Develop and maintain technical diagrams, architecture visuals, and project artifacts using Visio and PowerPoint.
• Lead and facilitate integration discussions, operational coordination, and hot wash sessions following major events or deployments.
• Collaborate with engineering, operations, and program leadership to identify, triage, and resolve system issues and performance gaps.
• Document processes, decisions, and project materials within Confluence and maintain task tracking and prioritization within Jira.
• Support cloud adoption, system modernization, and infrastructure optimization initiatives as part of a continuous improvement culture.
• Multitask effectively and manage competing priorities within a fast‑paced environment.
• Communicate clearly and proactively with stakeholders, leadership, and team members—both verbally and in writing.

Required Qualifications

• Clearance: TS/SCI w/ Poly
• Employment Type: Full‑Time
• Education: Bachelors in a related field
• Location: Chantilly VA
• Experience: 10+ years
• Strong verbal and written communication skills, with demonstrated ability to articulate technical concepts for diverse audiences.
• Mature collaboration skills and experience working across multidisciplinary teams.
• Solid understanding of cloud environments; AWS technical learning certifications
• Hands‑on experience with ServiceNow dashboards, reporting, and ITSM workflows.
• Proficiency with Microsoft Visio and PowerPoint for developing diagrams and project documentation.
• Experience facilitating operational discussions, including integrations, hot washes, or post‑event reviews.
• Practical experience with Confluence and Jira for documentation, workflow management, and team coordination.
• Ability to multitask and manage several concurrent workstreams effectively.

Desired Qualifications

• Experience supporting enterprise‑level systems within a production environment.
• Familiarity with SRE principles such as SLIs/SLOs, incident response, and automation.
• Strong organizational skills, with the ability to prioritize and execute in a dynamic environment.
• Demonstrated ability to apply structured problem‑solving and maintain a solutions‑focused mindset.

The likely salary range for this position is $186,542 - $252,379. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range.

Scheduled Weekly Hours:

40

Travel Required:

Less than 10%

Telecommuting Options:

Onsite

Work Location:

USA VA Chantilly

Additional Work Locations: Total Rewards at GDIT:

Our benefits package for all US‑based employees includes a variety of medical plan options, some with Health Savings Accounts, dental plan options, a vision plan, and a 401(k) plan offering the ability to contribute both pre and post‑tax dollars up to the IRS annual limits and receive a company match. To encourage work/life balance, GDIT offers employees full flex work weeks where possible and a variety of paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave. To ensure our employees are able to protect their income, other offerings such as short and long‑term disability benefits, life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance are provided or available. We regularly review our Total Rewards package to ensure our offerings are competitive and reflect what our employees have told us they value most.

Identity Verification Process:

As part of the hiring process, we will ask you to complete an identity verification process that leverages advanced biometrics and artificial intelligence to ensure authenticity and protect against identity fraud. You are expected to be on camera during virtual interviews. We reserve the right to take your picture to verify your identity and prevent fraud. By proceeding, you authorize the collection, processing, and use of your biometric data for identity verification and security purposes.

About Our Work:

We are GDIT. A global technology and professional services company that delivers technology solutions and mission services to every major agency across the U.S. government, defense and intelligence community. Our 26,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation. We operate across 50+ countries worldwide, offering leading mission-ready capabilities in AI, cloud, cyber and software development. Join our Talent Community to stay up to date on our career opportunities and events at gdit.com/tc.

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