Site Reliability Engineer, Streaming HUB - FreeWheel

Comcast; Reston (VA); On-site; USD 109,000 - 164,000; Full time

Job summary

Comcast's FreeWheel unit seeks a Site Reliability Engineer to own the infrastructure behind Streaming Hub. You will ensure reliability, scalability and performance for a high-volume ad platform, operating at a 24x7 cadence across production environments and cloud services.

You will design and run IaC pipelines with Terraform and Ansible, manage Kubernetes (EKS) clusters, and collaborate with engineering teams to improve observability, incident response, and deployment processes for live events.

Qualifications

• Strong AWS experience is required (or OCI).
• Hands-on cloud infra, networking, and production environments.
• Deep understanding of Amazon EKS, VPCs, Load Balancers, Route 53, IAM, Security Groups, networking performance.
• Extensive experience operating and managing Kubernetes in production.

Responsibilities

• Manage and maintain business-critical production infrastructure supporting FreeWheel's Streaming Hub.
• Design and implement infrastructure changes to support new product launches and client requirements.
• Partner with product and engineering to build/modify infra for platform enhancements.
• Build, manage, and optimize Kubernetes environments (Amazon EKS).
• Ensure platform availability, reliability, scalability, security, and performance 24x7.
• Participate in root cause analysis and incident resolution for complex production issues.
• Develop and maintain IaC solutions using Terraform and automation frameworks.
• Automate operational processes using Python, Go, Terraform, and Ansible.
• Coordinate with offshore teams to provide 12-hour daily coverage and incident response.
• Collaborate to improve observability, monitoring, deployment processes, and production readiness.
• Support high-profile live events and traffic spikes for platform stability.

Skills

Amazon Web Services (AWS)

Automation

Python

Go (Golang)

Education

Bachelor's Degree

Tools

Docker

Kubernetes

Terraform

Ansible

Jenkins

Job description

FreeWheel, a Comcast company, provides comprehensive ad platforms for publishers, advertisers, and media buyers. Powered by premium video content, robust data, and advanced technology, we’re making it easier for buyers and sellers to transact across all screens, data types, and sales channels. As a global company, we have offices in nine countries and can insert advertisements around the world.

Job Summary

The Site Reliability Engineering team is responsible for managing the critical infrastructure that powers FreeWheel's Streaming Hub platform. Streaming Hub is a large-scale advertising technology platform that delivers and serves advertising for premium media clients, including major broadcasters and content providers such as NBCUniversal. The platform supports high-volume, business-critical advertising delivery and requires exceptional reliability, scalability, and performance.

Job Description

Role Responsibilities

As a Site Reliability Engineer, you will own and support the infrastructure that underpins FreeWheel's streaming and advertising platforms. This role sits at the intersection of software engineering, cloud infrastructure, networking, and operations.

Key Responsibilities Include

• Manage and maintain business-critical production infrastructure supporting FreeWheel's Streaming Hub platform.
• Design, implement, and execute infrastructure changes required to support new product launches, client requirements, and engineering initiatives.
• Partner closely with product development and engineering teams to build and modify infrastructure in support of platform enhancements and new capabilities.
• Build, manage, and optimize Kubernetes environments, including Amazon EKS clusters and cloud-native infrastructure.
• Ensure platform availability, reliability, scalability, security, and performance in a 24x7 production environment.
• Participate in code-level troubleshooting, root cause analysis, and incident resolution for complex production issues.
• Develop and maintain Infrastructure as Code (IaC) solutions using Terraform and automation frameworks.
• Automate operational processes using Python, Go, Terraform, and Ansible.
• Work closely with offshore operations teams to provide operational coverage and incident response across a 12-hour daily support model.
• Collaborate with engineering teams to improve system observability, monitoring, deployment processes, and production readiness.
• Support high-profile live events and traffic spikes, ensuring platform stability during major streaming and advertising events.

Preferred Technical Experience

Cloud & Infrastructure

• Strong experience with AWS (required) and/or Oracle Cloud Infrastructure (OCI).
• Hands-on experience building and managing cloud infrastructure, networking, and production environments.
• Deep understanding of:
  • Amazon EKS (Kubernetes)
  • VPCs
  • Load Balancers
  • Route 53
  • IAM
  • Security Groups
  • Networking architecture and performance tuning

Kubernetes & Containerization

• Extensive experience operating and managing Kubernetes clusters in production.
• Experience building, upgrading, scaling, and troubleshooting Kubernetes environments
• Experience with Docker and containerized application architectures.

Infrastructure as Code & Automation

• Strong Terraform experience (required).
• Experience using Ansible for infrastructure automation and configuration management.
• Experience with CI/CD tooling such as Jenkins.
• Ability to automate operational workflows and infrastructure management tasks.

Programming

• Strong scripting and automation experience using:
  • Python
  • Go (Golang)
• Experience developing tools, services, or automation solutions to improve operational efficiency and platform reliability.

Networking

• Solid understanding of network architecture and troubleshooting.
• Experience with:
  • Load balancing
  • Traffic management
  • Network performance tuning
  • Security and access controls
  • Distributed systems networking

Disclaimer: This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.

Comcast is an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.

Skills

Amazon Web Services (AWS); Automation; Python (Programming Language)

Salary

Virginia Pay Range: $109,178.41 - $163,767.61

Comcast intends to offer the selected candidate base pay within this range, dependent on job-related, non-discriminatory factors such as experience. Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus. Additionally, Comcast provides best-in-class Benefits to eligible employees. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That’s why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality - to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the compensation and benefits summary on our careers site for more details.

Education

Bachelor's Degree

Relevant Work Experience

2-5 Years