Site Reliability Engineer, Platform Responsibility - USDS

TikTok USDS Joint Venture; Seattle (WA); On-site; USD 130,000 - 246,000; Full time

Job summary

TikTok USDS Joint Venture LLC is seeking a Platform Reliability Engineer to design, deploy, and operate data services and ML-powered tooling that defend our platform from abuse and fraud. You will own end-to-end incident response, system monitoring, and capacity planning, collaborating with cross-functional teams while supporting a 24/7 operations model and a shift-based schedule.

The role emphasizes observability, automation, and scalable backend infrastructure using Prometheus, Kubernetes, and

Qualifications

• Bachelor or above degree in computer science or a related technical discipline.
• At least 1 year of industrial experience.
• Experience integrating AI/LLM APIs into internal workflows or infrastructure tooling.
• Familiar with Unix/Linux system internals, networking, and distributed systems.
• Expertise in monitoring tools (e.g., Prometheus, Grafana, DataDog) and fundamental observability approaches.
• Knowledge of backend systems such as MySQL/Redis/Nginx/Kafka/Kubernetes/Docker and big data technologies such as Hadoop/Spark/Flink/Hive/OLAP/ClickHouse.

Responsibilities

• Manage day-to-day operations of data service, realtime/batch data pipelines, such as SLA/SLO/SLI management, system deployment, performance tuning and troubleshooting
• Design and deploy AI Agents and LLM-powered automation to streamline incident response, root cause analysis, and proactive system monitoring
• Create tools and automation to improve system administration and operational efficiency, leveraging AI-assisted development tools to accelerate delivery and code quality
• Engage in and improve the whole lifecycle of services from inception and design, development, capacity planning, and launch reviews, to deployment, operation, and refinement
• Practice sustainable user support, incident response, and post mortem
• This position is part of a team that provides 24/7 support and requires working scheduled shifts, which may include holidays

Skills

Industrial experience

AI/LLM integration

Unix/Linux internals

Networking

Observability

Monitoring tools

Education

Bachelor or above in CS or related

Tools

Prometheus

Grafana

DataDog

MySQL

Redis

Nginx

Kafka

Kubernetes

Docker

Hadoop

Spark

Flink

Hive

OLAP

ClickHouse

Job description

Responsibilities

Team Intro:

The Platform Responsibility engineering team is fast growing and responsible for building machine learning models and systems to identify and defend internet abuse and fraud on our platform. Our mission is to protect billions of users and publishers across the globe every day. We embrace the state-of-the-art machine learning technologies and scale them to detect and improve trust and safety system using the tremendous amount of data generated on the platform. With the continuous efforts from our team, TikTok USDS is able to provide the best user experience and bring joy to everyone in the world.

Responsibilities:

• Manage day-to-day operations of data service, realtime/batch data pipelines, such as SLA/SLO/SLI management, system deployment, performance tuning and troubleshooting
• Design and deploy AI Agents and LLM-powered automation to streamline incident response, root cause analysis, and proactive system monitoring
• Create tools and automation to improve system administration and operational efficiency, leveraging AI-assisted development tools to accelerate delivery and code quality
• Engage in and improve the whole lifecycle of services from inception and design, development, capacity planning, and launch reviews, to deployment, operation, and refinement
• Practice sustainable user support, incident response, and post mortem
• This position is part of a team that provides 24/7 support and requires working scheduled shifts, which may include holidays

Qualifications

Minimum Qualifications:

• Bachelor or above degree in computer science or a related technical discipline
• At least 1 year of industrial experience
• Experience integrating AI/LLM APIs into internal workflows or infrastructure tooling
• Demonstrated independent thinking capabilities and troubleshooting skills
• Familiar with Unix/Linux system internals, networking, and distributed systems
• Expertise in monitoring tools (e.g., Prometheus, Grafana, DataDog) and fundamental observability approaches

Preferred Qualifications:

• In-depth knowledge of Unix/Linux systems, networking fundamentals and system performance tuning
• Familiar with backend systems such as MySQL/Redis/Nginx/Kafka/Kubernetes/Docker and big data technologies such as Hadoop/Spark/Flink/Hive/OLAP/ClickHouse, etc.

About USDS

TikTok USDS Joint Venture LLC is dedicated to the safety and security of millions of Americans who create, discover, and connect with what they love on the apps we operate. The Joint Venture has been established in compliance with the Executive Order signed by President Trump on September 25, 2025. Our foundation is a comprehensive data privacy and cybersecurity program we operate under defined safeguards to protect national security and secure U.S. user data, apps and the algorithm. We safeguard the U.S. content ecosystem, holding decision-making authority for trust and safety policies and moderation. USDS Joint Venture helps ensure Americans can continue to express their creativity, discover new hobbies and interests, and build thriving communities and businesses on a global scale.

On-site presence across teams allows the company to operate with greater speed, alignment, and agility — especially in areas like real-time decision-making, team development, and integrated execution. As such, the company is shifting from a hybrid work model to a fully in-person schedule up to 5 days a week.

Why Join Us

Inspiring creativity is at the core of TikTok's mission. Our innovative product is built to help people authentically express themselves, discover and connect – and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and bring joy - a mission we work towards every day.

We strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team. We're resilient and embrace challenges as they come. By constantly iterating and fostering an \"Always Day 1\" mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users. When we create and grow together, the possibilities are limitless. Join us.

Diversity & Inclusion

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

USDS Reasonable Accommodation

USDS is committed to providing reasonable accommodations in our recruitment processes for candidates with disabilities, pregnancy, sincerely held religious beliefs or other reasons protected by applicable laws. If you need assistance or a reasonable accommodation, please reach out to us at https://tinyurl.com/USDS-RA

Job Information

【For Pay Transparency】Compensation Description (Annually)

The base salary range for this position in the selected city is $129960 - $246240 annually.

Compensation may vary outside of this range depending on a number of factors, including a candidate’s qualifications, skills, competencies and experience, and location. Base pay is one part of the Total Package that is provided to compensate and recognize employees for their work, and this role may be eligible for additional discretionary bonuses/incentives, and restricted stock units.

Benefits may vary depending on the nature of employment and the country work location. Employees have day one access to medical, dental, and vision insurance, a 401(k) savings plan with company match, paid parental leave, short-term and long-term disability coverage, life insurance, wellbeing benefits, among others. Employees also receive 10 paid holidays per year, 10 paid sick days per year and 17 days of Paid Personal Time (prorated upon hire with increasing accruals by tenure).

The Company reserves the right to modify or change these benefits programs at any time, with or without notice.

For Los Angeles County (unincorporated) Candidates:

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws including the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Our company believes that criminal history may have a direct, adverse and negative relationship on the following job duties, potentially resulting in the withdrawal of the conditional offer of employment:

1. Interacting and occasionally having unsupervised contact with internal/external clients and/or colleagues;
2. Appropriately handling and managing confidential information including proprietary and trade secret information and access to information technology systems; and
3. Exercising sound judgment.