Site Reliability Engineer - PaaS

Tencent; Palo Alto (CA); On-site; USD 115,800 - 160,000; Full time

Benefits offered by this job

Sign-on payment

Relocation package

Restricted stock units

Medical benefits

Job summary

Tencent is seeking a skilled professional to manage and optimize PaaS products in North America. This role involves monitoring product stability, resolving technical issues, and applying tools like CI/CD to enhance operational efficiency. Candidates should have a Bachelor's in Computer Science, over 5 years' experience in cloud services, and strong skills in Linux, container orchestration, and programming languages such as Java or Python. Compensation includes a competitive salary of $115,800 to $160,000 per year, along with additional benefits.

Qualifications

• Over 5 years of experience in application development or operations on cloud platforms.
• Proficient in one or more programming languages such as Java, Go, Shell, or Python.
• Strong expertise in Linux systems and troubleshooting skills.

Responsibilities

• Monitor and maintain Tencent Cloud's PaaS products in North America.
• Utilize CI/CD and data tools to improve operational efficiency.
• Document operational processes to enhance service delivery.

Skills

Application development

Container orchestration (Kubernetes)

Communication skills

Linux systems

Programming (Java, Go, Shell, Python)

Education

Bachelor's degree in Computer Science or related

Tools

MySQL

AWS

GCP

Nginx

Redis

Kafka

Elastic Search

Job description

Responsibilities

• Monitor and maintain Tencent Cloud's PaaS products in the North American region to ensure stability and reliability, resolving technical issues and mitigating risks to keep services operating smoothly in various technical scenarios.
• Utilize tools or platforms such as CI/CD, intelligence, and data to improve the overall efficiency of the operations team, drive product deployment, upgrade and other activities in the region.
• Participate in troubleshooting of PaaS products and resolve problems encountered by customers in the region.
• Drive optimization and upgrades of product architecture and operations by deeply understanding cloud product architecture and technical principles.
• Document operational processes to improve service efficiency and delivery.

Requirements

• Bachelor's degree or above in Computer Science or related fields.
• Over 5 years of experience in application development, architecture design or system operations, and experience with operations of services on public cloud platforms such as AWS, GCP or other Cloud.
• Profound understanding of distributed systems, strong expertise in container orchestration tools like Kubernetes and databases such as MySQL, and experience with commonly used open‑source components including domain, CDN, Nginx, microservices, Redis, Kafka, Elastic Search, etc.
• Proficiency in one or more programming languages such as Java, Go, Shell, and Python scripting.
• Strong expertise in Linux systems, TCP/IP protocol, and troubleshooting skills.
• Strong sense of responsibility, excellent communication and teamwork skills, proactive thinking, self‑drive, and keen risk awareness and identification abilities.
• Excellent documentation skills, with the ability to produce technical documents and operational solutions promptly and effectively, and to summarize insights for internal and external dissemination.

The base pay range for this position in the state(s) above is $115,800 to $160,000 per year. Actual pay is based on market location and may vary depending on job‑related knowledge, skills, and experience. A sign‑on payment, relocation package, and restricted stock units may be provided as part of the compensation package, as well as other medical, financial, and/or other benefits, dependent on the specific position offered.