Site Reliability Engineer - ML, Apple Ads

Apple Inc.; New York, Northern (NY, KY); Hybrid; USD 150,000 - 225,000; Full time

Benefits offered by this job

Relocation assistance

Job summary

Apple Inc. in New York City is seeking a Site Reliability Engineer focused on machine learning to scale and maintain the ML platform powering Apple Ads. You will own health, performance, and reliability of large-scale infrastructure, building automation to reduce toil and accelerate product delivery.

The role requires deep knowledge of distributed systems, AWS services, and IaC, with collaboration across ML, data science, and Ads engineering teams to drive production excellence.

Qualifications

• 3+ years in internet-facing backend production systems, SRE or ML Ops on large-scale distributed cloud infra.
• Proven expertise with AWS-managed infrastructure.
• Experience with ML lifecycle tools (NVIDIA Triton, Ray, Apache Airflow, etc.).
• Strong programming in Python, Java, Rust, Go or similar.
• Hands-on experience with Linux systems and deep knowledge of its internals.
• Terraform and Infrastructure as Code experience.
• Strong SRE fundamentals: monitoring, incident response, SLOs, and reliability.

Responsibilities

• Build and operate distributed systems on AWS (EKS, ElasticCache, ML tools).
• Develop tooling to improve reliability, cost-efficiency, and operational visibility.
• Collaborate with engineering teams to define infra architecture and troubleshoot issues.
• Design and manage Infrastructure as Code with Terraform, ensuring repeatable deployments.
• Lead or participate in incident response, postmortems, and continuous improvement.

Skills

AWS

Python

Go

Linux

Terraform

Monitoring & SLOs

Distributed systems

Tools

Kubernetes

Ray

NVIDIA Triton

Apache Airflow

Job description

Site Reliability Engineer - ML, Apple Ads

New York City, New York, United States Software and Services

At Apple, we focus deeply on our customers’ experience. Apple Ads brings this same approach to advertising, helping people find exactly what they’re looking for and helping advertisers grow their businesses.Our technology powers ads and sponsorships across Apple Services, including the App Store, Apple News, and MLS Season Pass. Everything we do is designed for trust, connection, and impact: We respect user privacy, integrate advertising thoughtfully into the experience, and deliver value for advertisers of all sizes—from small app developers to big, global brands. Because when advertising is done right, it benefits everyone.The Site Reliability Engineering team within Apple Ads ensures the reliability, performance, and availability of ML Platform and Services at scale. The team partners closely with Ads engineering, data science and ML platform teams to enable product delivery through design, configuration, and automation of machine learning infrastructure powering Apple Ads applications.We are looking for a ML Platform Infrastructure Engineer to help build and evolve the next generation of Apple Ads machine learning platform — enabling fast, reliable, and scalable operations across AWS-based environments supporting transactional and analytical workloads.

Description

As a site reliability engineer in Apple Ads focused on machine learning, you will own the health, performance, and scalability of large scale infrastructure powering ML training, inference, serving workloads and associated platform tooling. Your focus will be on building automation that eliminates manual processes, improves platform resilience, and enables teams to move faster with confidence.This is not a DevOps-only or CI/CD-focused role. We are looking for engineers who build platform solutions, not just configure pipelines.

Responsibilities

• Build and operate distributed systems using AWS managed services such as EKS, ElasticCache and ML technologies like Ray over Kubernetes and NVIDIA Triton Inference Server.
• Develop internal tooling and automation frameworks to improve infrastructure reliability, cost-efficiency, and operational visibility.
• Collaborate with engineering teams to define infrastructure architecture, troubleshoot complex issues, and drive production excellence.
• Design and manage Infrastructure as Code with Terraform, ensuring repeatable, secure, and scalable deployments.
• Lead or participate in incident response, postmortems, and continuous improvement cycles to reduce future risk.

Minimum Qualifications

• 3+ years of experience in internet-facing backend production systems, SRE or ML Operations focused roles on large scale distributed cloud infrastructure
• Proven expertise with AWS-managed infrastructure
• Familiarity with ML lifecycle and associated technologies such as NVIDIA Triton, AnyScale Ray, Apache Airflow etc.
• Strong programming skills in at least one of: Python, Java, Rust, Go or similar languages
• Hands-on experience with Linux systems and deep knowledge of its internals.
• Demonstrated experience with Infrastructure as Code, especially Terraform.
• Strong foundation in SRE concepts: Monitoring, alerting, observability, Incident response and root cause analysis, Error budgets, SLAs/SLOs, and system reliability

Preferred Qualifications

• Built tools or services that automate platform operations, reduce toil, or improve cost efficiency.
• Experience managing Kubernetes clusters at scale in production environments.
• Hands-on experience troubleshooting distributed systems under real-world load.
• Clear communication skills and comfort collaborating across engineering, infrastructure, and product teams.
• AWS certifications or broad experience across multiple AWS services is a plus.
• Understanding of modern GPU hardware architectures (such as NVIDIA H100, B200, or GB200, AWS Inferentia ), associated drivers
• Understanding of high-performance fabrics and network architecture, power, and thermal limits

At Apple, base pay is one part of our total compensation package and is determined within a range. This provides the opportunity to progress as you grow and develop within a role. The base pay range for this role is between $150,400 and $225,300, and your base pay will depend on your skills, qualifications, experience, and location.
Apple employees also have the opportunity to become an Apple shareholder through participation in Apple’s discretionary employee stock programs. Apple employees are eligible for discretionary restricted stock unit awards, and can purchase Apple stock at a discount if voluntarily participating in Apple’s Employee Stock Purchase Plan. You’ll also receive benefits including: Comprehensive medical and dental coverage, retirement benefits, a range of discounted products and free services, and for formal education related to advancing your career at Apple, reimbursement for certain educational expenses — including tuition. Additionally, this role might be eligible for discretionary bonuses or commission payments as well as relocation. Learn more about Apple Benefits
Note: Apple benefit, compensation and employee stock programs are subject to eligibility requirements and other terms of the applicable plan or program.

Apple is an equal opportunity employer that is committed to inclusion and diversity. We seek to promote equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics. Learn more about your EEO rights as an applicant

At Apple, we believe accessibility is a fundamental human right. You’ll find that idea reflected in everything here — in our culture, our benefits and our digital tools. By welcoming as many perspectives as possible, we help you build a career where you feel like you belong.
Learn about accessibility in Apple’s workplace
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Apple accepts applications to this posting on an ongoing basis.