Site Reliability Engineer III

JPMorganChase; Plano (TX); On-site; USD 100,000 - 130,000; Full time

Benefits offered by this job

Comprehensive health care coverage

On-site health and wellness centers

Retirement savings plan

Tuition reimbursement

Financial coaching

Job summary

A leading financial services firm is seeking a Site Reliability Engineer III in Plano, Texas. The role focuses on driving innovation and modernizing complex systems through collaboration and responsible engineering practices. Candidates should have at least 3 years of experience, proficiency in programming languages, and familiarity with observability tools. The company offers a competitive total rewards package and values diversity and inclusion in its workforce.

Qualifications

• 3+ years of applied experience in site reliability engineering.
• Ability to collaborate and assist in complex problem-solving.
• Experience in observability and monitoring techniques.

Responsibilities

• Guide design and implementation of deployment approaches.
• Implement infrastructure and network as code.
• Proactively resolve issues before they impact customers.

Skills

Site reliability culture and principles

Programming languages (Python, Java/Spring Boot, .Net)

Software applications and technical processes

Observability tools (Grafana, Datadog)

Continuous integration and delivery tools

Container orchestration (ECS, Kubernetes, Docker)

Troubleshooting networking technologies

Collaboration and communication skills

Problem identification and solution implementation

Education

Formal training or certification in software engineering

Tools

Jenkins

GitLab

Terraform

Prometheus

Splunk

Job description

Join to apply for the Site Reliability Engineer III role at JPMorgan Chase

Job Description

There’s nothing more exciting than being at the center of a rapidly growing field in technology and applying your skillsets to drive innovation and modernize the world’s most complex and mission‑critical systems.

Job Responsibilities

• Guides and assists others in the areas of building appropriate level designs and gaining consensus from peers where appropriate
• Collaborates with other software engineers and teams to design and implement deployment approaches using automated continuous integration and continuous delivery pipelines
• Collaborates with other software engineers and teams to design, develop, test, and implement availability, reliability, scalability, and solutions in their applications
• Implements infrastructure, configuration, and network as code for the applications and platforms in your remit
• Collaborates with technical experts, key stakeholders, and team members to resolve complex problems
• Understands service level indicators and utilizes service level objectives to proactively resolve issues before they impact customers
• Supports the adoption of site reliability engineering best practices within your team

Required Qualifications, Capabilities, And Skills

• Formal training or certification on software engineering concepts and 3+ years applied experience
• Proficient in site reliability culture and principles and familiarity with how to implement site reliability within an application or platform
• Proficient in at least one programming language such as Python, Java/Spring Boot, and .Net
• Proficient knowledge of software applications and technical processes within a given technical discipline (e.g., Cloud, artificial intelligence, Android, etc.)
• Experience in observability such as white and black box monitoring, service level objective alerting, and telemetry collection using tools such as Grafana, Dynatrace, Prometheus, Datadog, Splunk, and others
• Experience with continuous integration and continuous delivery tools like Jenkins, GitLab, or Terraform
• Familiarity with container and container orchestration such as ECS, Kubernetes, and Docker
• Familiarity with troubleshooting common networking technologies and issues
• Ability to contribute to large and collaborative teams by presenting information in a logical and timely manner with compelling language and limited supervision
• Ability to proactively recognize road blocks and demonstrates interest in learning technology that facilitates innovation

Preferred Qualifications, Capabilities, And Skills

• Ability to identify new technologies and relevant solutions to ensure design constraints are met by the software team
• Ability to initiate and implement ideas to solve business problems
• Excellent communication skills and strong leadership presence

ABOUT US

Chase is a leading financial services firm, helping nearly half of America’s households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on‑site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

Equal Opportunity Employer/Disability/Veterans

About The Team

Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We’re proud to lead the U.S. in credit card sales and deposit growth and have the most‑used digital solutions – all while ranking first in customer satisfaction.

Seniority level

Not Applicable

Employment type

Full‑time

Job function

Engineering and Information Technology