Site Reliability Engineer II

Koitecc Solutions; Boston, Northern (MA, KY); Hybrid; USD 116,000 - 165,000; Full time

Benefits offered by this job

Competitive salary

401k with employer match

Discretionary paid time off

Parental leave

Medical, Dental, Vision

Fitness Programs

Wellness support

Learning & Development

ERGs

Snacks in office

Job summary

Axon seeks an experienced APX SRE CloudOps engineer to advance the Zero Touch Platform, writing code and automating cloud operations at scale. You will develop workflows, APIs and services, participate in on-call rotations, and drive reliable automation across distributed systems.

The role blends software development with DevOps ownership, requiring strong coding, collaboration and architectural influence in a hybrid Boston/Seattle office setup.

Qualifications

• 5+ years of applicable experience.
• Experience managing cloud platforms such as Azure, AWS, or similar.
• Experience using multiple languages (Python, Go, C#, Java).
• Experience operating in Kubernetes platforms like AKS, EKS.
• Experience using IaC tools Terraform or CloudFormation.
• Builder-operator mindset with production ownership (uptime, SLOs, on-call, incident leadership).
• Empathy to support the needs of software engineers.

Responsibilities

• Develop Temporal workflows and Go services on the Zero Touch Platform that automate cloud operations at scale.
• Write code that is performant, maintainable, clear, and concise; participate in code reviews, design reviews, and CI/CD.
• Build foundational platforms and tools enabling engineering teams to provision services rapidly, securely, and cost-effectively.
• Participate in on-call rotations and incident response; identify and prioritize automation targets.
• Debug and resolve issues in cloud-native distributed systems.
• Educate the organization to adopt improved architectural patterns.

Skills

5+ years experience

Python

Go

C#

Java

Kubernetes

CI/CD

Observability

Empathy

Tools

AKS

EKS

Terraform

CloudFormation

CI/CD tools

Job description

Join Axon and be a Force for Good.

At Axon, we're on a mission to Protect Life. We're explorers, pursuing society’s most critical safety and justice issues with our ecosystem of devices and cloud software. Like our products, we work better together. We connect with candor and care, seeking out diverse perspectives from our customers, communities and each other.

Life at Axon is fast-paced, challenging and meaningful. Here, you’ll take ownership and drive real change. Constantly grow as you work hard for a mission that matters at a company where you matter.

Your Impact

As an engineer on the APX SRE CloudOps team, you will spend a significant portion of your time writing code. Our team builds the Zero Touch Platform, an internal automation platform built with Golang and Temporal (a workflow orchestration engine) that eliminates manual operational toil at scale. You will develop workflows, APIs, and services that replace what previously required human intervention with reliable, tested automation. You will also participate in on‑call rotations and incident response. Understanding production firsthand gives you the context to build automation that solves real problems. This role combines significant software development with standard DevOps configuration and production ownership.

Location – This role is based out of our Seattle or Boston office and follows a hybrid schedule. We rely on in‑person collaboration and ask that team members work onsite Tuesdays through Fridays, with the flexibility to work remote on Mondays, unless there is an approved workplace accommodation. We believe that connection fuels innovation, and our in‑office culture is designed to foster meaningful teamwork, mentorship, and shared success.

What You’ll Do

• Develop Temporal workflows and Go services on the Zero Touch Platform that automate cloud operations at scale.
• Write code that is performant, maintainable, clear, and concise. Participate in code review, design reviews, and CI/CD.
• Build robust, easy‑to‑use foundational platforms and tools that enable engineering teams to provision services rapidly, consistently, securely, and cost‑effectively.
• Participate in on‑call rotations and incident response. Use operational experience to identify and prioritize the next automation targets.
• Debug and resolve issues in cloud‑native distributed systems.
• Influence and educate the engineering organization to adopt new and improved architectural patterns.
• Provide robust documentation for use by engineers to promote self‑service.
• Take calculated risks, champion new ideas, and cultivate your craft.

What You Bring

• This position involves handling of classified federal data; under federal regulations, it is open to U.S. citizens only.
• 5+ years of applicable experience.
• Experience managing cloud platforms such as Azure, AWS, or similar.
• Experience using managed languages such as Python, Go, C#, Java, or similar.
• Experience operating in Kubernetes platforms like AKS, EKS, or similar.
• Experience utilizing CI/CD platforms to automate provisioning infrastructure, software builds, tests, and releases.
• Experience using observability tools such as APM, logging, and metrics to assist with debugging issues.
• Experience using Infrastructure as Code tools for provisioning infrastructure such as Terraform, AWS CloudFormation, or similar.
• Builder‑operator mindset with proven production ownership (uptime, SLOs, on‑call, incident leadership).
• Empathy to support the needs of software engineers.

Benefits that Benefit You

• Competitive salary and 401k with employer match
• Discretionary paid time off
• Paid parental leave for all
• Medical, Dental, Vision plans
• Fitness Programs
• Emotional & Mental Wellness support
• Learning & Development programs
• Employee Resource Groups (ERGs)
• And yes, we have snacks in our offices

Benefits listed herein may vary depending on the nature of your employment and the location where you work.

Axon is a total compensation company, meaning compensation is made up of base pay, bonus, and stock awards. The actual base pay is dependent upon many factors, such as: level, function, training, transferable skills, work experience, business needs, geographic market, and often a combination of all these factors. Our benefits offer an array of options to help support you physically, financially and emotionally through the big milestones and in your everyday life. To see more details on our benefits offerings please visit https://www.axon.com/careers.

Base Pay Range

$115,500-$164,800 USD

Don't meet every single requirement? That's ok. At Axon, we Aim Far. We think big with a long‑term view because we want to reinvent the world to be a safer, better place. We are also committed to building diverse teams that reflect the communities we serve.

Important Notes

The above job description is not intended as, nor should it be construed as, exhaustive of all duties, responsibilities, skills, efforts, or working conditions associated with this job. The job description may change or be supplemented at any time in accordance with business needs and conditions.

Some roles may also require legal eligibility to work in a firearms environment.

We collect personal information from applicants to evaluate candidates for employment. You may request access, deletion, or exercise other CCPA rights at [e-mail] or via our Axon Privacy Web Form. For more information, please see the Your California Privacy Rights section of our Applicant and Candidate Privacy Notice.

Axon's mission is Protect Life and is committed to the well-being and safety of its employees as well as Axon’s impact on the environment. All Axon employees must be aware of and committed to the appropriate environmental, health, and safety regulations, policies, and procedures. Axon employees are empowered to report safety concerns as they arise and activities potentially impacting the environment.

We are an equal opportunity employer that promotes justice, advances equity, values diversity and fosters inclusion. We're committed to hiring the best talent - regardless of race, creed, color, ancestry, religion, sex (including pregnancy), national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, genetic information, veteran status, or any other characteristic protected by applicable laws, regulations and ordinances - and empowering all of our employees so they can do their best work. If you have a disability or special need that requires assistance or accommodation during the application or the recruiting process, please email [e-mail]. Please note that this email address is for accommodation purposes only. Axon will not respond to inquiries for other purposes.