Site Reliability Engineer - Hardware Infrastructure

NVIDIA Gruppe; Santa Clara (CA); On-site; USD 184,000 - 287,500; Full time

Job summary

NVIDIA Gruppe is looking for a skilled Site Reliability Engineer in Santa Clara, CA. In this role, you will develop strategies for incident management and support high-scale production systems to ensure efficiency and reliability.

Ideal candidates will bring 8+ years of relevant experience, strong communication skills, and proficiency in Python or other programming languages. The position offers a competitive salary and excellent benefits.

Qualifications

• 8+ years of experience in SRE, DevOps, or Production Engineering.
• Strong communication skills to convey technical concepts.
• Experience in building fault-tolerant and performant systems.

Responsibilities

• Develop and support incident management and maintenance guidelines.
• Assist with high severity incidents and drive root cause analysis.
• Define reliability metrics and Service Level Objectives.

Skills

Incident management

SRE principles

Python

Go

Ruby

Distributed systems

Education

Degree in Computer Science or related field

Tools

Prometheus

Grafana

Job description

At NVIDIA, Site Reliability Engineering provides a rare chance to define, develop, and support large-scale production systems with high efficiency and availability. This demanding position merges software and systems engineering efforts to guarantee flawless service operation with consistent reliability and uptime. As an SRE here, you will be part of a welcoming team that values collaboration and creativity, empowering developers to make significant updates while sustaining efficient system function.

What you'll be doing:

• Develop and support guidelines for incident management, planned maintenance, and blameless postmortems.
• Assist teams in responding to high severity incidents, driving root cause analysis, crafting high-quality postmortems, and developing post-incident corrective actions.
• Define reliability and supportability metrics, Service Level Objectives, and error budgets.
• Develop and drive the adoption of actionable, customer‑centric monitoring and alerting.
• Apply automation and Generative AI/Agentic solutions to minimize manual and tedious activities and boost customer support.
• Guide teams on establishing sustainable on‑call and operational standards.

What we need to see:

• Degree in Computer Science or a related technical field involving coding, or equivalent experience.
• 8+ years of experience in SRE, DevOps, or Production Engineering.
• Strong understanding of SRE principles, including incident management, error budgets, SLOs, and SLAs.
• Experience crafting and deploying systems that are fault‑tolerant, performant, and supportable.
• Background with infrastructure automation.
• Experience running critical services in production.
• Experience in one or more of the following: Python, Go, Perl, or Ruby.
• Hands‑on experience with observability platforms (e.g., Prometheus, Grafana).
• Strong communication skills with the ability to convey technical concepts effectively to diverse audiences.
• Flexibility and adaptability working in a fast‑paced environment with evolving requirements.

Ways to stand out from the crowd:

• Expertise in establishing incident management and postmortem processes.
• Experience driving adoption of common tools and processes across diverse groups.
• Experience working with LLM/Generative AI/Agentic solutions to shorten mitigation time, lessen toil, and ensure Service Level Objectives are met.
• Hands‑on expertise operating and scaling distributed systems with tight SLAs, ensuring high availability and performance.

Your base salary will be determined based on your location, experience, and the pay of employees in similar positions. The base salary range is 184,000 USD - 287,500 USD for Level4, and 224,000 USD - 356,500 USD for Level5. You will also be eligible for equity and benefits.

NVIDIA is committed to fostering a diverse work environment and proud to be an equal opportunity employer. As we highly value diversity in our current and future employees, we do not discriminate (including in our hiring and promotion practices) on the basis of race, religion, color, national origin, gender, gender expression, sexual orientation, age, marital status, veteran status, disability status or any other characteristic protected by law.