Site Reliability Engineer - Fully Remote

Partnerize; Charlotte (NC); On-site; USD 110,000 - 160,000; Full time

Benefits offered by this job

Flexible Time Off

Parental leave

Company events

Health benefits

401k Plan

Wellness program

Job summary

Partnerize is seeking an SRE to join the Technical Operations team, focusing on building and maintaining scalable, secure infrastructure. You will work with business, development and IT functions to ensure reliability and performance of distributed applications.

The role involves supporting and delivering projects, improving platform services, and engaging in on-call rotations. A passion for problem-solving and ongoing learning is essential.

Qualifications

• Experience with databases (MySQL, PostgreSQL, Redis).
• Understanding of scripting languages (Python, Bash, PHP).
• Knowledge of automated deployment and configuration management (Ansible, Docker, Terraform).
• Awareness of AWS and other cloud infrastructure services.
• Linux system administration skills.

Responsibilities

• Provide primary operational support and engineering for multiple large, distributed software applications.
• Measure and optimise system performance, aiming to push capabilities forward and anticipate customer needs.
• Build software and systems to manage platform infrastructure and applications.
• Improve reliability, quality, and time-to-market of our software solutions.
• Partner with development teams to improve services through testing and release procedures.
• Participate in system design, platform management, and capacity planning.
• Coordinate with development and tech teams to manage technical issues and projects.
• Deliver technical projects in a timely manner.
• Act as escalation for support incidents while maintaining quality.
• Drive continuous improvement, continuous delivery and continuous integration.
• Participate in the On-Call Rotation.

Skills

Database knowledge

Scripting languages

Cloud awareness

Linux administration

Troubleshooting

Team collaboration

ITIL awareness

Tools

AWS

Ansible

Docker

Terraform

Kubernetes

Git

JIRA

Confluence

Nginx

Elasticsearch

Kafka

Druid

Job description

Who We Are

At Partnerize, we're on a mission to transform the way businesses grow. We've built the leading partnership automation platform that empowers brands to discover, engage, and convert their audiences at scale. From affiliate marketing to influencer collaborations, we help our clients build and manage profitable partnerships that drive real results. We're a team of passionate problem-solvers who are dedicated to helping our clients win in the ever-evolving world of digital marketing.

Why Join Us

We're looking for passionate, talented people who want to be part of a winning team. At Partnerize, you'll find a culture of collaboration, innovation, and respect. We're guided by our core values, and we're committed to creating an environment where everyone can do their best work. We also offer a competitive salary, generous benefits, and a flexible work environment that allows you to thrive both personally and professionally. If you're ready to grow your career and make a difference, we'd love to hear from you.

Job Summary

As an SRE you will be part of the Partnerize Technical Operations team, they work with the business, development and IT functions. You’ll be building the infrastructure, delivering projects and processes required to ensure we remain available, scalable and secure. Involved in support, project delivery and maintenance activities completed by the Operational Team.

You should have a keen interest in problem-solving accompanied with experience in Linux systems, an understanding of web servers, basic database skills and have an interest in DevOps and systems administration.

We’re looking for a mix of technical generalists, specialists, candidates that are new to IT or very experienced. For us, it's more about the person and the character than the role. We need people that will get excited about taking us to the next stage of our evolution helping us with their specific skills and experience but learning new ones along the way.

Responsibilities

• Provide primary operational support and engineering for multiple large, distributed software applications
• Measure and optimise system performance, with an eye toward pushing our capabilities forward, getting ahead of customer needs, and innovating to continually improve
• Build software and systems to manage platform infrastructure and applications
• Improve reliability, quality, and time-to-market of our suite of software solutions
• Partner with development teams to improve services through rigorous testing and release procedures
• Participate in system design consulting, platform management, and capacity planning
• Work closely with development and tech teams ensuring technical Issues and projects are correctly managed.
• Deliver small and large technical projects in a prompt and timely manner.
• Act as an escalation for Support Incidents and assignments while maintaining a high level of quality
• Be responsible for continuous improvement, continuous delivery and continuous integration.
• Participate in the On-Call Rotation.

Required Qualifications & Competencies

• Experience of databases (MySQL, PostgreSQL, Redis)
• Understanding of scripting languages (Python, Bash, PHP)
• Knowledge of platform or application automated deployment and configuration management (Ansible, Docker, terraform etc)
• An awareness of AWS and other cloud infrastructure services
• Linux system administration skills.
• Ability to troubleshoot, diagnose and solve issues independently.
• Self-learner, ability to document learning as experience is gained.
• Experience as part of a team supporting and maintaining an infrastructure.
• A proactive approach to spotting problems, areas for improvement, and performance bottlenecks
• Ability to prioritise workload including occasional Incidents and Problem management
• Knowledge of and experience with the ITIL practices.

Desired Qualifications & Competencies

• An interest in development, new technologies and innovation
• Supporting development teams into the refactoring of technical debt
• Kubernetes, docker and containers
• Experience with monitoring systems, e.g. Zabbix, Nagios etc.
• Experience of JIRA and Confluence
• Nginx or web server technologies
• Gluster or storage technologies
• Git and version control
• Elasticsearch technologies - especially Kibana
• Experience with Apache Kafka and Druid

Benefits & Perks

• Flexible Time Off Policy - Take the time you need
• Enhanced parental leave (16 weeks for birth parent, 8 weeks for non-birth parent at full pay) and $100 bonus after the birth of your child
• Regular company events and activities
• Robust Company Sponsored Health & Welfare Benefits
• 401k Plan - 4% employee match
• Enhanced Wellness Program including access to EAP and Wellness Coaching

Our Commitment to Diversity & Inclusion

We are committed to attracting, developing, and advancing our outstanding team members, regardless of race, ethnic identity, sexual orientation, religion, age, gender, gender identity, physical abilities, or any other dimension of diversity. We strive to foster an environment where people can be their authentic selves, raise concerns and innovate, all without fear; where they are treated fairly and respectfully, have equal access to opportunities and resources and can contribute fully to the organization’s success. Every individual in our business is expected to live this commitment without exception.

Privacy and data protection

The data collected as part of this application will be used for the recruitment process and any subsequent employment. You can find further information in Partnerize privacy policy here: https://partnerize.com/privacy-policy/